Arby's
608 E Emory Rd, Powell
(865) 947-1010
Recent Reviews
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This is the absolute worst Arby’s I’ve ever been to. It took 45 minutes to get the food order through the drive thru. This was after I had been asked to pull up and they “would bring it right out”. I sat there approximately 15-20 minutes and then backed back up to the window to ask what was taking so long. Nobody came near the window, I couldn’t see anyone moving around in there so I pulled back up to wait again. I got restless (and needed to be on my way but I had already paid) so I parked and went into the restaurant to get my money back. There was nobody at the counter and I couldn’t see anyone in the back. I rattled my keys on the counter, coughed loudly, and called out HELLO……. Nothing. I went back to my car, backed up to the window again, still nothing. I backed back around the building to the ordering speaker. The same guy came over the speaker to ask for my order. I told him I had ordered probably 40 minutes ago and I think you’ve forgotten me. He’s said to pull around to the window. I did and I still didn’t see anyone, then a different guy walked out from somewhere farther back and looked toward the window and laughed as he spoke to someone out of my view. Then the guy I had placed the order with came out from back there and brought my food order. The food was barely warm like it has been sitting a while. During this whole time there had not been another customer come through the drive thru. That should have been an indicator of the reputation of the restaurant. It was in a busy part of town and the only customers were two little ladies inside when I was trying to find someone to ask for a refund.
Atmosphere: 1
Food: 3
Service: 1
It’s 11:11 no one else is here and it took 10 minutes to get my food, fries were ok kinda on the old side my cheese sticks were good but does it take 10 minutes to cook them? If it was gonna be that long they should have let me know, no wonder no one else is here
Food: 2
Service: 1
Great food! Tried the new french dip?It was really good. The lady behind the counter was very friendly!!
Atmosphere: 5
Food: 5
Service: 5
Eddy's kind and got the best energy! Great arbys, better than other ones for sure
Just went to the drive thru and ordered double meat on a French Swiss and dip sandwich. They charged me over $2.00 for double meat and didn't give me double meat. So tired of getting ripped off. And these business can't figure out why they're losing customers and going out of business.
Really good new menu item (steak bites) great drive thru service. Friendly staff.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Beef and Cheddar Sandwich
Quick and easy. French dip and the giro
Atmosphere: 5
Food: 5
Service: 5
Obviously I don’t know the names of the people you have at this location but
Stopped there 7:30 pm tonight 9/18/25
And the service and food was excellent
Best Arby’s I been to in a while
Need to hold on to them whoever they are
Atmosphere: 5
Food: 5
Service: 5
Showed up 30 minutes before they closed they cooked like 5 curly fries i feel like because 5 of my curly fries were fresh until I got into the box of them and they were ice cold tasted like shit and then I told them no tomato on my gyro and of course, they put tomato on it and I get chocolate shakes ordered with my meals and the shakes are all watery and just to much chocolate So the whole meal sucked for 2 people was ridiculous on the price for $25.11 for 2 people to eat. I don't care to spend the money on food as long as it's fresh and it's good. But I'm very upset and disappointed at how my bad my food was tonight and I have been going to arby's for a very long time. But this will be the last time that I will go to this store. And I'm sorry I have to give you this review but yall gotta do better cooking food, especially if I'm paying $25 for 2 people to eat and they didn't give me a receipt with my order but I will be calling tomorrow
Atmosphere: 1
Food: 1
Service: 1
I like it a lot better than mystery meat burger dens.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
God forbid you try to get a sandwich & a sweet tea within an hour & a half of them closing for the night. Food missing, drink completely wrong. Tried to call down & ask about it and got hung up on as soon as I started explaining the situation.
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service and pretty darn good food!!!
Food: 4
Service: 4
Inexcusably slow service. Staff seems nice, but there's too few to do the job.
Great food as always
Atmosphere: 5
Food: 5
Service: 5
Dirty! Server sweeping floor Emptied dust pan with hands. Did not wash them before coming to wait on us. I asked her to wash her hands She did but seemed clueless as to why I would want her to wash her hands.
Atmosphere: 1
Food: 3
Service: 1
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