The food was hot and perfectly prepared. The tea was freshly made. I was impressed because my other McDonald’s the grand’s and I visit isn’t clean on the inside. This place is clean… including the restroom!
Atmosphere: 5
Food: 5
Service: 5
Teresa Workman
Terrible service, Manager is rude and took 30 minutes in the drive thru to eventually just go in to get a refund... don't waste your time - go to the next exit!
Atmosphere: 1
Food: 1
Service: 1
Xiao Zhang
Thanks for keeping it open on Christmas Day!
Atmosphere: 5
Food: 5
Service: 5
Jesse Wade
Order was correct, service was great and the food was hot and fresh!
Food: 5
Service: 5
Mike Lyjak
Standard McDonald's nothing crazy good or bad
Atmosphere: 4
Food: 4
Service: 4
Cindy Tremblay
Never had a fast food place tell me they had no change so they kept what was supposed to come back to me. SMH
Atmosphere: 1
Food: 3
Service: 1
Marcie Ellison
We came in for dinner tonight after the parade. We ordered our food on the kiosk. Right after we ordered our food I heard an employee drop a big F BOMB. I’m in there with two children. Anyways, I sat there for 20 minutes waiting on our food. I went to ask about it and no one could find the order. Apparently it had been put in a door dash bag. I asked them to put it to go instead of eating inside. We get in the car headed home and realize there are no straws. Not a big deal but my daughter’s happy meal was disgusting. No fries and the burger was half cooked. I would have gave 1 star but the manager at least tried to help, but those employees obviously did not care in the slightest. They stood around - and the only one to apologize for the inconvenience was the manager. I’ll stick to drive through. The inside is a cluster and a half. Yall gotta get it together.
So I personally have bought several of the stocking stuffer $3 coupon books from McDonald's. I gave them out to several people that I personally know that are currently homeless in the Knoxville area. One of my homeless ladies called me and said hey they won't honor these what do I do. I proceeded to call McDonald's with all due respect I don't appreciate being hung up on or being sent to voicemail. I will be contacting your corporate office. There's absolutely no sense for rudeness.Also giving a false name when answering the phone. Is very rude.Shame on the management at Emory Road McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Noah Harmon
Absolutely terrible you never get what you ask for and when you do it's old af.
The little dude didn't speak Spanish which wa s fine but then some chick had to come to the window pretty much yelling at us.
Dharma Allison
Came through the drive thru and was the only car. Waited a good 60 seconds and nobody greeted us or took our order. Then, more cars pull up. The proceed to take 2 other cars orders and then ask me “has anyone taken your order”. Then we get our food (happy meal and holiday pie) and realize they forgot the holiday pie. They also didn’t even close the happy meal all the way before handing it to me. I kindly remind the woman who I believe was a manager. She then tells me it wasn’t on the ticket. I dig out my ticket and sure enough, like I told her, it was on there. Already frustrated she hands me the pie (not even in a bag, gross). She yells at me as I’m driving off not to snatch that out of her hand. So I stop and tell her why I am frustrated with my experience and she yells “don’t come back”. I’ve never had someone serving me goods I am paying them for talk so rudely. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Angie Fields
Went through the drive thru to grab a McChicken sandwich. The process was quick, my order was correct, and the food was surprisingly very fresh. No complaints here!
Food: 5
Service: 4
Recommended dishes: Mcchicken, Sausage Burrito
Tom Phill
One of the rare McDonald's where you can still fill your own drink!
The food was hot and perfectly prepared. The tea was freshly made. I was impressed because my other McDonald’s the grand’s and I visit isn’t clean on the inside. This place is clean… including the restroom!
Atmosphere: 5
Food: 5
Service: 5
Terrible service, Manager is rude and took 30 minutes in the drive thru to eventually just go in to get a refund... don't waste your time - go to the next exit!
Atmosphere: 1
Food: 1
Service: 1
Thanks for keeping it open on Christmas Day!
Atmosphere: 5
Food: 5
Service: 5
Order was correct, service was great and the food was hot and fresh!
Food: 5
Service: 5
Standard McDonald's nothing crazy good or bad
Atmosphere: 4
Food: 4
Service: 4
Never had a fast food place tell me they had no change so they kept what was supposed to come back to me. SMH
Atmosphere: 1
Food: 3
Service: 1
We came in for dinner tonight after the parade. We ordered our food on the kiosk. Right after we ordered our food I heard an employee drop a big F BOMB. I’m in there with two children. Anyways, I sat there for 20 minutes waiting on our food. I went to ask about it and no one could find the order. Apparently it had been put in a door dash bag. I asked them to put it to go instead of eating inside. We get in the car headed home and realize there are no straws. Not a big deal but my daughter’s happy meal was disgusting. No fries and the burger was half cooked. I would have gave 1 star but the manager at least tried to help, but those employees obviously did not care in the slightest. They stood around - and the only one to apologize for the inconvenience was the manager. I’ll stick to drive through. The inside is a cluster and a half. Yall gotta get it together.
Atmosphere: 1
Food: 1
Service: 1
Luv the deals on the app
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Double Cheeseburger, Egg Mcmuffin
So I personally have bought several of the stocking stuffer $3 coupon books from McDonald's. I gave them out to several people that I personally know that are currently homeless in the Knoxville area. One of my homeless ladies called me and said hey they won't honor these what do I do. I proceeded to call McDonald's with all due respect I don't appreciate being hung up on or being sent to voicemail. I will be contacting your corporate office. There's absolutely no sense for rudeness.Also giving a false name when answering the phone. Is very rude.Shame on the management at Emory Road McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible you never get what you ask for and when you do it's old af.
Restaurantji Recommends
The little dude didn't speak Spanish which wa s fine but then some chick had to come to the window pretty much yelling at us.
Came through the drive thru and was the only car. Waited a good 60 seconds and nobody greeted us or took our order. Then, more cars pull up. The proceed to take 2 other cars orders and then ask me “has anyone taken your order”. Then we get our food (happy meal and holiday pie) and realize they forgot the holiday pie. They also didn’t even close the happy meal all the way before handing it to me. I kindly remind the woman who I believe was a manager. She then tells me it wasn’t on the ticket. I dig out my ticket and sure enough, like I told her, it was on there. Already frustrated she hands me the pie (not even in a bag, gross). She yells at me as I’m driving off not to snatch that out of her hand. So I stop and tell her why I am frustrated with my experience and she yells “don’t come back”. I’ve never had someone serving me goods I am paying them for talk so rudely. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru to grab a McChicken sandwich. The process was quick, my order was correct, and the food was surprisingly very fresh. No complaints here!
Food: 5
Service: 4
Recommended dishes: Mcchicken, Sausage Burrito
One of the rare McDonald's where you can still fill your own drink!
Atmosphere: 4
Food: 4
Service: 4
Nice place. Grandkids really like it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac
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