McDonald's

$ • Fast Food, Coffee Shops, Burgers

Hours:
1106 N Gateway Ave, Rockwood
(865) 328-1140

About McDonald's

McDonald's offers typical fast food with quick service. While the staff is efficient and the restaurant is clean, some orders may have issues like incorrect sizes and cold fries. The atmosphere can be tense, with managers sometimes being rude to busy workers. Despite these setbacks, the burgers taste good but are often only lukewarm. Customers appreciate the effort of the employees, who work hard behind the counter. If the restaurant removes the drink machine, napkins, and ketchup station, it should have enough staff to help dine-in customers, as extra help would reduce wait times. Some staff members, like a kind employee who checked on a customer during their meal, are very helpful. The restaurant could improve by hiring more morning staff, as it tends to be slow in the mornings, causing long waits. Customers often get the bacon, egg, and cheese, but sometimes the bacon is burnt or the cheese is cold. Overall, the experience varies, but the food remains decent.

Customers' Favorites

McDonald's Reviews

2.4
255 ratings
Restaurantji Rating
5
16%
4
7%
3
18%
2
8%
1
51%
Food
2.7
Atmosphere
2.5
Service
2.5

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Hours

Monday 5:30AM - 11PM
Tuesday 5:30AM - 11PM
Wednesday 5:30AM - 11PM
Thursday 5:30AM - 11PM
Friday 5:30AM - 11PM
Saturday 5:30AM - 11PM
Sunday 5:30AM - 11PM
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