Bojangles Famous Chicken 'n Biscuits

Ordered the steak and biscuit around 10am 12/9/2025 and the biscuit was hard as a rock and the steak was dry and hard. Inedible. How can something you have on your all day menu be this terrible and old? Make Food Fresh Again!

Atmosphere: 3

Food: 1

Service: 3

Good food and quick service.

Atmosphere: 5

Food: 5

Service: 5

People that are there is awesome

Atmosphere: 5

Food: 5

Service: 5

When they serve chicken and fries fresh there is no place better!

Atmosphere: 4

Food: 5

Service: 4

Don't like automatic voice when ordering

Atmosphere: 5

Food: 5

Service: 5

No better bisque in east Tennessee homemade like my mom. Use to make . class a restaurant. Give them a try you like the food .great staff .

Atmosphere: 5

Food: 5

Service: 5

Good place for group dining.

Food arrived in a timely manner.

Staff was very helpful! Food was not hot.

Atmosphere: 4

Food: 4

Service: 5

Special deals listed on line , then when we got there they said it was over. Don't show the deal if you don't have it.

Food: 4

Service: 3

I went through the DriveThru and this was my first online order with Bojangles. Ordering was super easy and getting one of my grilled chicken sandwiches for free as an online promo or something was definitely a bonus!
I promised Mom that I'd bring home something to eat. I was thrilled to be able to order grilled chicken sandwiches with lettuce that was green and a real slice of tomato. Having the option to omit or add extra frosting on the BoBerry for my diabetic Mom was appreciated too! The food was great too. I'll do my ordering online from now on.
☆ It could have been my Internet connection, I was hoping to find more grilled chicken options on the menu. Do you offer more?

Food: 5

Service: 5

Cole slaw was spoiled. Otherwise food was ok. Service is on the slow side.

Atmosphere: 3

Food: 2

Service: 3

Purchased a 12 piece family meal to go for a get together on the 4th holiday. It took them 40 minutes to process my order,all the while,processing two other orders who followed me yet were waited upon ahead of me. There were five people working including what I'm assuming we're two managers and based on what I observed..they WERE NOT setting the woods on fire. Poor management at the least. Food was fine. Just bad service to get it.

Atmosphere: 4

Food: 3

Service: 2

Fab place

Atmosphere: 5

Food: 5

Service: 5

Worst experience I’ve ever had from this location. Ordered 2 grilled chicken sandwiches, dirty rice, and some unsweet tea. When I got to the window I was told it would be 11 minutes on chicken. 20 minutes later I was still waiting. Once the food came out the chicken should have been nice and hot and it was room temp at best. Dirty rice was amazing. Probably need to work on speed and customer service do better people, do better.

Food: 3

Service: 1