absolutely the worst customer service. I placed am online order, went to pick it up and was told they didn't have it. I checked the app to see the order was placed and confirmed it came out of my checking account. When I told the employee this, her response was "that's happened a lot and there is nothing I can do about it."
Service: 1
Joey Brege
Stephen’s rudeness may get this store in some issues. Upset my wife, refused to give me a managers name and hung up on me. I found out later he also got our order wrong.
Atmosphere: 1
Food: 1
Service: 1
Sage Perkins
Former Wendys
Enter Name Here
Let's just say the chips are the only things they can get right.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Potato Chip, Pizza Sub
Angela Shipley
Great food
Atmosphere: 5
Food: 5
Service: 5
Melissa Cooper
Clean and very nice people. Thry made me the best sub i have had in long time. We oreder a bunch. And they done a great job.
Atmosphere: 5
Food: 5
Service: 5
ricky decker
Went to the subway in rogersville that's in Walmart. Had to wait there for about 5 to 7 minutes for her to get talking to some man. It wasn't a customer notice she have them plastic gloves on touching her face playing on her phone with the glove she uses for the food decided I do not want to ever eat here again. Needs to change her gloves. Is she going to be touching things like that? No thank you, Subway
Service: 1
Shannon Hazeltine
This is a good subway. The workers are friendly and respectful to your order. They don't rattle under the pressure of impatient folks in line.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sunchips Garden Salsa, Subway Club
Gary Anderson
Not a clean place, facilities not kept up. Bread is not fresh
Atmosphere: 1
Food: 1
Service: 1
lisa turnmire
Sub was delicious.Experience wasn't the greatest.Although I ordered online and left a 20% tip, they were not friendly. It probably wasn't before by the fact that when I got there they were just beginning to build my sandwiches.So, at every step of the way, I had to ask them to follow my requests on the app.Could I have extra olives please?I asked for that extra toasted.And each time, they seemed annoyed.I was polite, friendly, and true to engage nicely.In the end, I got my sandwiches the way I wanted them. And they were delicious!The experience, however, was not.
I like the newer menu, except it is not in numerical order. If someone says they like one over another, you have to scan to find what they are talking about. Only one thing I would recommend is that the bread could be improved. The bread is regularly becoming hard on each end nowadays. It's a problem for every subway we try. I like the herbs and cheese. But my girlfriend likes the Flatbread and has no issues.
My sandwich was wrong and 2 days later no questions they gave me one right. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Leanna Butler
Food is always fresh drive thru is fast and
Atmosphere: 4
Food: 4
Service: 5
Tasha White
The new guy with glasses has no respect for his management. He talked down to her when he could of just ask for help. Plus Ive never seen him wash his hands before putting gloves on.
Atmosphere: 4
Food: 5
Service: 3
Maximilian Henricks
Service was professional, courteous, and swift. Food was prepared exactly as I had requested- quality is as expected for subway. The building is clean and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Oven Roasted Turkey, 12 Pack Cookie Box, Italian B M T, Spicy Italian, Tuna, Black Forest Ham
absolutely the worst customer service. I placed am online order, went to pick it up and was told they didn't have it. I checked the app to see the order was placed and confirmed it came out of my checking account. When I told the employee this, her response was "that's happened a lot and there is nothing I can do about it."
Service: 1
Stephen’s rudeness may get this store in some issues. Upset my wife, refused to give me a managers name and hung up on me. I found out later he also got our order wrong.
Atmosphere: 1
Food: 1
Service: 1
Former Wendys
Let's just say the chips are the only things they can get right.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Potato Chip, Pizza Sub
Great food
Atmosphere: 5
Food: 5
Service: 5
Clean and very nice people. Thry made me the best sub i have had in long time. We oreder a bunch. And they done a great job.
Atmosphere: 5
Food: 5
Service: 5
Went to the subway in rogersville that's in Walmart. Had to wait there for about 5 to 7 minutes for her to get talking to some man. It wasn't a customer notice she have them plastic gloves on touching her face playing on her phone with the glove she uses for the food decided I do not want to ever eat here again. Needs to change her gloves. Is she going to be touching things like that? No thank you, Subway
Service: 1
This is a good subway. The workers are friendly and respectful to your order. They don't rattle under the pressure of impatient folks in line.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sunchips Garden Salsa, Subway Club
Not a clean place, facilities not kept up. Bread is not fresh
Atmosphere: 1
Food: 1
Service: 1
Sub was delicious.Experience wasn't the greatest.Although I ordered online and left a 20% tip, they were not friendly. It probably wasn't before by the fact that when I got there they were just beginning to build my sandwiches.So, at every step of the way, I had to ask them to follow my requests on the app.Could I have extra olives please?I asked for that extra toasted.And each time, they seemed annoyed.I was polite, friendly, and true to engage nicely.In the end, I got my sandwiches the way I wanted them. And they were delicious!The experience, however, was not.
Restaurantji Recommends
I like the newer menu, except it is not in numerical order. If someone says they like one over another, you have to scan to find what they are talking about. Only one thing I would recommend is that the bread could be improved. The bread is regularly becoming hard on each end nowadays. It's a problem for every subway we try. I like the herbs and cheese. But my girlfriend likes the Flatbread and has no issues.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chocolate Chip, Supreme Meats, Garlic Roast Beef
My sandwich was wrong and 2 days later no questions they gave me one right. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh drive thru is fast and
Atmosphere: 4
Food: 4
Service: 5
The new guy with glasses has no respect for his management. He talked down to her when he could of just ask for help. Plus Ive never seen him wash his hands before putting gloves on.
Atmosphere: 4
Food: 5
Service: 3
Service was professional, courteous, and swift. Food was prepared exactly as I had requested- quality is as expected for subway. The building is clean and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Oven Roasted Turkey, 12 Pack Cookie Box, Italian B M T, Spicy Italian, Tuna, Black Forest Ham
Loading...