Ordered and of course as always theyade it wrong and didn't give me some of my order. I drive back for them to take off what was wrong and they added only part of what was missing and then it was all cold TKS McDonald's I threw it all away. Oh and when you call over and over they won't answer
april
Food was hot service was very friendly.
Sherry Moore
MY husband ordered online on the app and pay with his chime card online and it showed that it went through. Then when he got down there he ordered mine and payed with the same card and it went through. And he gave the code to his ordered and they told him he could pick it up with his phone even if he gave them the code . So he comes home drops my food off gets his phone off the charger and goes back for his food. He gets there and they tell him that the same chime card that payed for mine did not go through online so he was going to have to pay cash so he argued with them that it showed on his phone that it went through on his McDonald's app and also showed it took out on his chime . They started mocking him through the windows and talking crap about him as he was walk back up to the counter then he just stopped arguing with them and laid down a 20$ on the counter kind of hard and said someone gonna owe me some money because a ordered that was $6.13 costed him $12.26 . The lady the threw his change out of 20 across the counter. He just left before thing got worse he came home and told me so I go down and ask for the night manager and I show her our chime account and she seen where it took the $6.12 out of our account the time and date was on it and I showed her the online recipe on the McDonald's app and she seen the time and date and she told me there was nothing she could do about it that it was the apps fought it was messing up and I pointed out it had to be their internet messed up or their employee messed because McDonald's and our banking app are not connected in any way so their not going to mess up at the same time and the ain't going to lie about being paid . So she just kept saying she couldn't do anything about . So we call customers service and reported it and the looked in to it and said that it showed that it went through on their side too so then we get a call saying to be there in the morning to get our money back because customer service looked into it and found out that when they could have just typed in the code instead of making him come get his phone but instead they sent him to get his phone and the had voided it out and when he got back with his phone it showed everything was good on his end but because they voided it out the could pull it back up so they rung it up again and made him pay cash for some that he already paid online but because they voided out they could not pull the online order back because of it. But managers and employees don't have respect for no one and don't want to listen to the customers . So they do want people get made when they charge them twice for one meal but I bet if someone was to do the same to them they would be to. But these people want to get payed and no have to work for it every time I going in their they are complaining about their job or bitching about all the things they have to do for that job I over heard one pitching about how they have to run outside and take some food out and then having to help in back and having to clean the front after people and then also have to get door dashes ready it is to much for them. If don't like it leave . The need proper training for staff and management because the manager that talked to me claimed she couldn't do anything about it when I know damn well manager are the only ones that can do refunds. And because of that next time we not calling customers service we calling fraud on our chime card cause if you demand that we pay cash and your app still takes money out our bank that's credit card fraud
Greg Wilson
Great options for food on the go...Love the Sausage MC Muffins.đ Big Mc stil rock at lunch...đ„°
Jersey
McDonaldâs in Savannah DO BETTER!!!!!!!!!!!! Drive thru charged 3X for ONE ORDER. That one order had 2 meals on it, they rang them up separately for whatever reason then charged a third transaction for almost $20!!! Donât give them your card at this place dear God. If you say ty, the employee says nothing and either closes the window or theyâll respond with mmmhmm. Not just this time but every time Iâve gone to this location theyâre extremely rude smh. The food is always hard and cold and hard except once out of the handful of times Iâve been there in town - a disappointment all the way around.
Arnold Brown
Very very SLOW
Tammy Currey
I love McCafe coffee.
TimelessRewind Travel Safe
The people and place is good. The first time I ate there it was great, but the second time I was disappointed because my quarter pounder wasnât thoroughly cooked. Proper you could see the red meat.
Sara Pipkin
They have good food but hours are wrong online they say open 24 hours on weekends and there not I ordered on the app and get there and noone was there they need to fix there hours!
Jeffery Beaver
Ordered 4 double cheeseburgers and only got 2. Should have checked before I pulled off. Knew better because drive through always screw's up.
I haven't been at McDonald's for a while, and when I decided to come back, it was another time of bad service. The service at McDonald's never seems to fail with rudeness. I don't know what it is, but McDonald's seems to leave something out with the drive thru either on the kitchen side or with the server side of the house. This time-frame, it was with an item with extra bacon, and it had the same amount of bacon as another item ordered. So, I'm paying extra for bacon and not getting it. Some call that stealing or bad service. It could be both. Either way... I have reported other things to corporate, but it seems not to resolve future issues but only the problem that was faced. I guess it would be another long time going back there. I used to be an avid customer, going three times a week. It is going to take me starving to death before I return.
Atmosphere: 2
Food: 1
Service: 1
A âCeonextlevelâ Higgins
You need get so e new management it took 20 mins for a drink then when get to window you got everyone huddle up talking I had to blow just to get my drink like that's awful you will never ever get my money again
Atmosphere: 1
Food: 1
Service: 1
Jimmy Scharkley
Ask for takeout and was given dine in. My fries were cold and they replaced them
Ordered and of course as always theyade it wrong and didn't give me some of my order. I drive back for them to take off what was wrong and they added only part of what was missing and then it was all cold TKS McDonald's I threw it all away. Oh and when you call over and over they won't answer
Food was hot service was very friendly.
MY husband ordered online on the app and pay with his chime card online and it showed that it went through. Then when he got down there he ordered mine and payed with the same card and it went through. And he gave the code to his ordered and they told him he could pick it up with his phone even if he gave them the code . So he comes home drops my food off gets his phone off the charger and goes back for his food. He gets there and they tell him that the same chime card that payed for mine did not go through online so he was going to have to pay cash so he argued with them that it showed on his phone that it went through on his McDonald's app and also showed it took out on his chime . They started mocking him through the windows and talking crap about him as he was walk back up to the counter then he just stopped arguing with them and laid down a 20$ on the counter kind of hard and said someone gonna owe me some money because a ordered that was $6.13 costed him $12.26 . The lady the threw his change out of 20 across the counter. He just left before thing got worse he came home and told me so I go down and ask for the night manager and I show her our chime account and she seen where it took the $6.12 out of our account the time and date was on it and I showed her the online recipe on the McDonald's app and she seen the time and date and she told me there was nothing she could do about it that it was the apps fought it was messing up and I pointed out it had to be their internet messed up or their employee messed because McDonald's and our banking app are not connected in any way so their not going to mess up at the same time and the ain't going to lie about being paid . So she just kept saying she couldn't do anything about . So we call customers service and reported it and the looked in to it and said that it showed that it went through on their side too so then we get a call saying to be there in the morning to get our money back because customer service looked into it and found out that when they could have just typed in the code instead of making him come get his phone but instead they sent him to get his phone and the had voided it out and when he got back with his phone it showed everything was good on his end but because they voided it out the could pull it back up so they rung it up again and made him pay cash for some that he already paid online but because they voided out they could not pull the online order back because of it. But managers and employees don't have respect for no one and don't want to listen to the customers . So they do want people get made when they charge them twice for one meal but I bet if someone was to do the same to them they would be to. But these people want to get payed and no have to work for it every time I going in their they are complaining about their job or bitching about all the things they have to do for that job I over heard one pitching about how they have to run outside and take some food out and then having to help in back and having to clean the front after people and then also have to get door dashes ready it is to much for them. If don't like it leave . The need proper training for staff and management because the manager that talked to me claimed she couldn't do anything about it when I know damn well manager are the only ones that can do refunds. And because of that next time we not calling customers service we calling fraud on our chime card cause if you demand that we pay cash and your app still takes money out our bank that's credit card fraud
Great options for food on the go...Love the Sausage MC Muffins.đ Big Mc stil rock at lunch...đ„°
McDonaldâs in Savannah DO BETTER!!!!!!!!!!!!
Drive thru charged 3X for ONE ORDER. That one order had 2 meals on it, they rang them up separately for whatever reason then charged a third transaction for almost $20!!! Donât give them your card at this place dear God. If you say ty, the employee says nothing and either closes the window or theyâll respond with mmmhmm. Not just this time but every time Iâve gone to this location theyâre extremely rude smh. The food is always hard and cold and hard except once out of the handful of times Iâve been there in town - a disappointment all the way around.
Very very SLOW
I love McCafe coffee.
The people and place is good. The first time I ate there it was great, but the second time I was disappointed because my quarter pounder wasnât thoroughly cooked. Proper you could see the red meat.
They have good food but hours are wrong online they say open 24 hours on weekends and there not I ordered on the app and get there and noone was there they need to fix there hours!
Ordered 4 double cheeseburgers and only got 2. Should have checked before I pulled off. Knew better because drive through always screw's up.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good be fast food sometimes u got wait
Atmosphere: 4
Food: 4
Service: 4
Always the most wonderful people and food.
Kid-friendliness: Children love McDonald's
Wheelchair accessibility: Fully wheelchair access.
Atmosphere: 5
Food: 5
Service: 5
I haven't been at McDonald's for a while, and when I decided to come back, it was another time of bad service.
The service at McDonald's never seems to fail with rudeness. I don't know what it is, but McDonald's seems to leave something out with the drive thru either on the kitchen side or with the server side of the house. This time-frame, it was with an item with extra bacon, and it had the same amount of bacon as another item ordered. So, I'm paying extra for bacon and not getting it. Some call that stealing or bad service. It could be both. Either way...
I have reported other things to corporate, but it seems not to resolve future issues but only the problem that was faced.
I guess it would be another long time going back there. I used to be an avid customer, going three times a week.
It is going to take me starving to death before I return.
Atmosphere: 2
Food: 1
Service: 1
You need get so e new management it took 20 mins for a drink then when get to window you got everyone huddle up talking I had to blow just to get my drink like that's awful you will never ever get my money again
Atmosphere: 1
Food: 1
Service: 1
Ask for takeout and was given dine in. My fries were cold and they replaced them
Atmosphere: 3
Food: 2
Service: 3
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