Not only do they get your order wrong but then they take advantage of kids with their gift cards and when you call them out on it they have no excuse. They refuse to look at video and argue with you. Managers are worthless they will never go back and it’s sad that if they made honest mistake they couldn’t just try to correct it instead of being jerks about it.
Atmosphere: 1
Food: 2
Service: 1
tracy Dixon
Please take the time to properly put the burger together. You can't drive and try to put your burger together properly at the same time. Please read orders carefully and listen carefully. I always specify no tomatoes and find them pn their every single time. I have to take them off. Next time I will drive back around and you can take them off. I specified large and still got a half order of fries.
Food: 3
Drippex
They have new limited time whoppers yet everytime I’ve gone since the promotion has started they haven’t had a single one.
Atmosphere: 2
Food: 1
Service: 2
Bad Habit
I will give it a 4 star this time ...my fries were hot , the burger was warm and the milk shake was AWESOME nice and think like I like
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries
Emerald Midnight
Moldy kitchen, moldy storage, and half the time the food is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Aiden Denton
Moldy kitchen, moldy storage, and half the time the food is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Diana Hastings
I just want to say thank you Ms Rebecca for the wonderful service that you gave us. You worked very hard to get our order in a timely manner. And you have a very sweet personality. I hope that you get recognized for the job you perform. It’s so hard to find employees like you in fast food. Again thank the food was hot and fresh.
placed a mobile order. went to pick it up. everything seemed to be ok. went back in from drive thu and asked for more Splenda and creamer ( they only included 2 of each,not a problem.) Got out to put it in the coffee and it was cold. like, I could chug it at that moment cold. Went back in and was really patient until the girl took the coffee and didn't say a word. Proceeded to start a new pot, and come by while packing a new order and said it's almost ready. 5 minutes later she brought me a hot cup of coffee ( thank goodness) and I went on my way. put 5 creamer in and my sugar. one sip and about threw up. it was so bitter. went back in and asked for a small coke instead. Got my cup and guess what? no ice. The general manager said she just put ice in there. we'll, then I don't know where it went bc there's none in there. I threw it away and left. No amount of money would make me WANT to go back and get coffee. ever. I had no issues with the food, except after going in 3 times, and still leaving without a resolution I had COLD food. Fast food is a thing of the past I guess. If I wanted to go in, I would have ordered pickup at counter, or ordered when I got there. if I WANTED nothing to drink I wouldn't have ordered it, or COLD food I would have went somewhere else. disgraceful. DO NOT RECCOMMEND. there wasn't an apology or anything. Just blaming something else. I didn't make the coffee, or we've been getting a lot of complaints lately.
Josh Goodrum
This place is a nasty joke! Pay a extra 2+ dollars for bacon on a burger and I get 1/2 of a strip of bacon per burger, so 4-5 dollars extra for 2 burgers and I get this?? I can buy a half a pack of bacon for that!! Then for it to be thrown together to look like it's been chewed up then thrown on a bun! The onion rings made me sick! This place needs completely new staff and management!!! I refuse to give this place another cent until something changes because the people running it does nothing when you say something about anything!!
Atmosphere: 2
Food: 1
Service: 1
Matthew M. Linley
My burger was cooked too long and they didn't not fill up my fry. But the cherry on top was the rude kid at the window. If he wasn't so rude I wouldn't have made this post. Step it up. This burger King has potential but not if your employees are rude.
After this being a favorite stop affair Old Town car night, this will be last stop. Over $30 for two burgers, fries and chilis, no drinks ouch!
Atmosphere: 4
Food: 5
Service: 4
Elmo Mcneal
They burnt the buns and the meat was just nasty tasting hated it
Ashlea Cartwright
Very disappointed, this is my favorite Burger King. I drive out of my way to specifically eat at this location. The food is always 10/10 and service has always been great. Unfortunately the last 3 times I’ve visited I’ve been served by a older woman that’s clearly on, or has been on meth and another older woman with greasy hair that put her hand inside my cup. I’m not comfortable getting a drink or fries anymore. I called ahead to ask if a older woman was working today before I made the drive I was told no, only to show up and was obviously lied to. I doubt I will be back.
Atmosphere: 2
Food: 5
Service: 1
lori lukens
Always my choice for fast food. Flame cooked, yum...The employees are always polite, an happy to be at work..The prices and foods an hospitality are always on point.
Not only do they get your order wrong but then they take advantage of kids with their gift cards and when you call them out on it they have no excuse. They refuse to look at video and argue with you. Managers are worthless they will never go back and it’s sad that if they made honest mistake they couldn’t just try to correct it instead of being jerks about it.
Atmosphere: 1
Food: 2
Service: 1
Please take the time to properly put the burger together. You can't drive and try to put your burger together properly at the same time. Please read orders carefully and listen carefully. I always specify no tomatoes and find them pn their every single time. I have to take them off. Next time I will drive back around and you can take them off. I specified large and still got a half order of fries.
Food: 3
They have new limited time whoppers yet everytime I’ve gone since the promotion has started they haven’t had a single one.
Atmosphere: 2
Food: 1
Service: 2
I will give it a 4 star this time ...my fries were hot , the burger was warm and the milk shake was AWESOME nice and think like I like
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries
Moldy kitchen, moldy storage, and half the time the food is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Moldy kitchen, moldy storage, and half the time the food is disgusting.
Atmosphere: 1
Food: 1
Service: 1
I just want to say thank you Ms Rebecca for the wonderful service that you gave us. You worked very hard to get our order in a timely manner. And you have a very sweet personality. I hope that you get recognized for the job you perform. It’s so hard to find employees like you in fast food. Again thank the food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr, Classic Wrap Spicy Wrap Honey Mustard Wrap
placed a mobile order. went to pick it up. everything seemed to be ok. went back in from drive thu and asked for more Splenda and creamer ( they only included 2 of each,not a problem.) Got out to put it in the coffee and it was cold. like, I could chug it at that moment cold. Went back in and was really patient until the girl took the coffee and didn't say a word. Proceeded to start a new pot, and come by while packing a new order and said it's almost ready. 5 minutes later she brought me a hot cup of coffee ( thank goodness) and I went on my way. put 5 creamer in and my sugar. one sip and about threw up. it was so bitter. went back in and asked for a small coke instead. Got my cup and guess what? no ice. The general manager said she just put ice in there. we'll, then I don't know where it went bc there's none in there. I threw it away and left. No amount of money would make me WANT to go back and get coffee. ever. I had no issues with the food, except after going in 3 times, and still leaving without a resolution I had COLD food. Fast food is a thing of the past I guess. If I wanted to go in, I would have ordered pickup at counter, or ordered when I got there. if I WANTED nothing to drink I wouldn't have ordered it, or COLD food I would have went somewhere else. disgraceful. DO NOT RECCOMMEND. there wasn't an apology or anything. Just blaming something else. I didn't make the coffee, or we've been getting a lot of complaints lately.
This place is a nasty joke! Pay a extra 2+ dollars for bacon on a burger and I get 1/2 of a strip of bacon per burger, so 4-5 dollars extra for 2 burgers and I get this?? I can buy a half a pack of bacon for that!! Then for it to be thrown together to look like it's been chewed up then thrown on a bun! The onion rings made me sick! This place needs completely new staff and management!!! I refuse to give this place another cent until something changes because the people running it does nothing when you say something about anything!!
Atmosphere: 2
Food: 1
Service: 1
My burger was cooked too long and they didn't not fill up my fry. But the cherry on top was the rude kid at the window. If he wasn't so rude I wouldn't have made this post. Step it up. This burger King has potential but not if your employees are rude.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I love whoppers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Whopper Patty, Hash Browns, Classic Wrap Spicy Wrap Honey Mustard Wrap, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
After this being a favorite stop affair Old Town car night, this will be last stop. Over $30 for two burgers, fries and chilis, no drinks ouch!
Atmosphere: 4
Food: 5
Service: 4
They burnt the buns and the meat was just nasty tasting hated it
Very disappointed, this is my favorite Burger King. I drive out of my way to specifically eat at this location. The food is always 10/10 and service has always been great. Unfortunately the last 3 times I’ve visited I’ve been served by a older woman that’s clearly on, or has been on meth and another older woman with greasy hair that put her hand inside my cup. I’m not comfortable getting a drink or fries anymore. I called ahead to ask if a older woman was working today before I made the drive I was told no, only to show up and was obviously lied to. I doubt I will be back.
Atmosphere: 2
Food: 5
Service: 1
Always my choice for fast food. Flame cooked, yum...The employees are always polite, an happy to be at work..The prices and foods an hospitality are always on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Hash Browns, Spicy Crispy Chicken Sandwich, Double Whopper Sandwich, 4 PC Chicken Fries, Double Ham Breakfast Sourdough King, Impossible Whopper, Whopper Jr, Soft Serve Cone, Cheeseburger, Double Cheeseburger, Whopper, Bacon King, French Fries, Chicken Nuggets, Bacon Sausage Egg & Cheese Croissan'Wich Meals
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