Burger King
1231 Dolly Parton Pkwy, Sevierville
(865) 429-1514
Recent Reviews
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Ordered thru app, but walked in and the whoppers were amazing. Very satisfied
Atmosphere: 5
Food: 5
Service: 5
You pay $10 for microwaved food which is worth maybe 4 and they throw a fit over over one sauce that probably costs 5 cents. The person in the window Barbara is a huge disgrace to this restaurant. Her nasty personality clearly doesn’t bother the higher up management
Atmosphere: 1
Food: 1
Service: 1
Very clean very fast very good service
Atmosphere: 5
Food: 5
Service: 5
I visit this location often, sometimes 3x weekly due to convenience of location. Today as I approached the counter the woman expediting orders was clearly eating on the line. She was holding my order of onion rings/french fries while chewing when I asked her if she was actually eating food on the line while packaging my dinner. She quickly finished chewing & opened her mouth wide and said she wasn’t eating anything. I told the manager that I did not want my order because that’s disgusting. When I asked the woman her name she of course said Francie…F.R.A.N.C.I.E. NOT with a Y but with an I & an E
The manager never said a word & her response is indicative of someone who is never held to be accountable or to any standards such as food safety & hygiene along with a serious lack of customer service ability.
Atmosphere: 1
Food: 1
Service: 1
Fast and friendly morning service.Great workers on the go
Atmosphere: 5
Food: 5
Service: 5
The hours are incorrect. There is no posting of any store hours and door dash ppl this place is not open 24 hours. There's children there late at night and early morning.
Atmosphere: 1
Food: 1
Service: 1
Very clean and prompt location
Atmosphere: 4
Food: 4
Service: 5
Quick breakfast, fast, friendly in the morning on the way back home.
Atmosphere: 4
Food: 5
Service: 5
I was able to get a double cheeseburger fresh. No problem. It was delicious
Atmosphere: 4
Food: 5
Service: 5
Food was very fresh and the service friendly!!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I came through the other night, waited 10 minutes and spent $12 dollars to have a Whopper meal that was made wrong. I even asked at the the window if they made it right or heard my order only to have them confirm it was wrong and rush me out of the line. Not only was my $7 dollar burger wrong, they ran out of mozzarella sticks and gave me 6 sticks, half of what a large order is supposed to come with. I even tried asking to just get fries when I heard they were out, but again, with this Burger King, you don't get it your way because they don't listen to you. Very disappointed especially with how often I would come here, probably not again.
Atmosphere: 1
Food: 1
Service: 1
Two teenagers were participating in some not so family friendly activities in the dining room. We ate quickly and left.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Large order hot onion rings....yummy
Food: 4
Service: 4
Stopped here for breakfast on our way back home from a vacation and the staff were all super awesome and very friendly offered to cook our grandchildren chicken nuggets if they didn't want breakfast the food was fresh cooked and very tasty with a awesome staff thanks for making our last stop on vacation a good one THANK YOU
Atmosphere: 5
Food: 5
Service: 5
The cashier seems upset that she had to wait on people. As soon as we sat down she asked somebody if she could have 5 more minutes and went outside. The burgers were thrown together and looked horrible. There wasn't a clean table in the entire place. We had to use napkins to clean a table to sit down. The floors looked like they hadn't been swept or mopped all day. Trash all over tables, counters, window seals, wall dividers. Took a couple of pictures but doesn't do justice on how bad it looked.
Atmosphere: 1
Food: 2
Service: 2
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