Chipotle Mexican Grill

1713 Parkway, Sevierville
(865) 428-2249

Recent Reviews

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Memester687

Dining room was extremely dirty and my chicken was very dry. There was an older lady that was very nice, however

Atmosphere: 1

Food: 2

Service: 2

Levi P

$17 for a burrito and a disappointing amount of guac and chips is just sad. Larger portions of chips is cheap and and easy fix.

Atmosphere: 3

Food: 3

Service: 3

MIMZY

Waste bins overflowing, serving line was very dirty and no covers for food.

Atmosphere: 1

Food: 5

Service: 3

Angie

Waited over 30 minutes for my order. Trash piled high in the trash cans and next to it. The line was absolutely filthy with food scattered everywhere. Go somewhere else.

Atmosphere: 1

Food: 5

Service: 2

Evan Holly

Man, let me tell you. I’ve been a chipotle Connoisseur for a lot of my life. I’ve eatin many different chipotle’s across many different states. Man let me you this one was by far the best. Great service cause they could care less about portion sizes. They load that thang up and don’t charge you for extra. They be giving me double chicken for the price of regular chicken. Everything was fresher than a newborn baby in the hosptial. Frfr this place is the goat. No cap, loved it here. Peace

Atmosphere: 5

Food: 5

Service: 5

xXSunShineSummerXx And Flee The Facility

Love eating Chipotle but this time was the worst I had. I was charged extra for adding extra corn. Look how pitiful my bowl is. My bowl was just have a sorry scoop of rice, more than burnt chicken, extra hot sauce and Xtra corn. Can't even tell that there was extra hot sauce. And they charged me extra. Chipotle pigeon forge you failed

Atmosphere: 1

Food: 1

Service: 1

vince 672

How are you gonna charge 11 dollars for a Lg side of chips and queso and forget to put my queso in the bag

Samuel Mayfield

The workers making food were slow. The line started backing up. I got there before the line but somehow waiting ten minutes to order my food. The proportions were off. I had more cheese than meat. I don’t want to be rude but I was not a fan.

Atmosphere: 3

Food: 2

Service: 1

Srinivasa Sai Keerthan Challa

Very tiny food quantities served and too pricey. Would definitely go somewhere else if given the option next time 🥲

Atmosphere: 4

Food: 2

Service: 1

Teja Chowdary

Poor quantity - got half plate for full price
Highly disappointed

Atmosphere: 2

Food: 1

Service: 1

Isaac Villanueva

Really good food for the price. Workers were very kind.

Atmosphere: 5

Food: 5

Service: 5

Carrie MacMillan

You can't really go wrong with Chipotle.

Atmosphere: 4

Food: 5

Service: 5

Tiffany Connors

You know, this is the only Chipotle that we get to frequent, because it's the only one in the area. You need to find better staff members or train your employees better. I just went in 5 minutes ago. And had to witness one employee worked the line alone. Busting his butt While I watched 3 other employees standing in the prep area lines of people, this poor employee had to not only start packing the burrito, then move to the cashier, then take his gloves off, do it all over again, irresponsible and ridiculous, eh. And then the quality Clean up your restaurant. Have it look appropriate and on top of it? I shouldn't have to ask for every little thing. Scoop me the appropriate service of meat and protein and don't be ridiculously cheap on your product. Otherwise raise your prices. Secondly, the manager did not even know how to cash out. Screwed up my ticket overcharged me as a manager. Wanted to charge me double for a queso when I was trying to just get a free one on my app,so and then had to go back for a refund that was the most stressful experience.And it's a shame that these employees aren't being trained better to know how to give good customer service.!!!

Atmosphere: 1

Food: 2

Service: 1

Craig Berry

Food was good and mostly fresh. Portioning is inconsistent. One person asked for light sour cream and because it's was the end of the container, they held it up and scraped a lot out onto her bowl.

Atmosphere: 4

Food: 5

Service: 4

Christopher Deckert

Great Chipotle food

Atmosphere: 4

Food: 4

Service: 4

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