Dairy Queen Grill & Chill
1179 Dolly Parton Pkwy, Sevierville
(865) 407-3213
Recent Reviews
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The young lady who works the drive-through at night with Red hair really makes you feel like you’re wasting her time. A manager really needs to talk to her.
Atmosphere: 3
Food: 3
Service: 1
The food was hot and fresh, the ice cream delicious, and Lisa was so friendly and went out of her way to help us and everyone else in the restaurant.
Atmosphere: 5
Food: 5
Service: 5
I ordered 6 tenders. I received 4. Disappointing is and understatement my day is ruined.
Atmosphere: 3
Food: 3
Service: 5
Great Blizzards
Atmosphere: 5
Food: 5
Service: 5
Great experience
Food was hot and ice cream was delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Used drive thru. This was a nostalgic visit. Brought back old good memories.
Food: 5
Service: 5
I have only tasted the Oreo ice cream and it is the best thing I have ever tasted.
Food: 5
Service: 5
We go weekly to get a blizzard and weekly they are out of chocolate ice cream and it is a new reason
Last week it was a plug this week is we did not gave time to clean it. I will keep you updated for next week
We are on week 7 now I just never asked before
Atmosphere: 4
Food: 1
Service: 4
Best place to get a cold treat
Atmosphere: 5
Food: 5
Service: 5
Im in the drive in right now. The person ahead of me waited about 5 minutes. I've been in the drive thru for 9 before anybody said anything.
Restaurantji Recommends
The food was super good and they're blizzards are amazing. I tried the new smores blizzard and it was so good. We enjoyed it very much.
Atmosphere: 5
Food: 5
Service: 5
Service was terrible my blizzard was sitting right by the window for about 10mins melting away and two employees outside doing nothing absolutely ridiculous
Atmosphere: 1
Service: 1
Service at this location is awful! They forgot to add ranch dressing or silverware. When I called in to let them know the lady rudely said well don’t you have ranch dressing at home. Mind you, I obviously do not have ranch when I was ordering a salad. It was incredibly rude.
Atmosphere: 1
Food: 1
Service: 1
Ordered online as I was walking in. After waiting 15 minutes past the estimated time on my app I went to ask about my order. An employee looked in the computer, got the manager and all of a sudden my order was canceled. The manager said she had no idea what had happened, her only advice to put my order in again. She said she had never seen an order canceled and figured because they were busy it was canceled. When I walked in my parents (different order) were the only people without food in the restaurant, everyone else had been served. There was a line at the drive through but it wasn’t as big as when we left! Horrible customer service:
Atmosphere: 1
Food: 1
Service: 1
We got a shake and a sundae. And it took over 10 minutes. We were the only people inside. There wasn't anyone in the drive thru when we went inside. But when cars came thru they focus on the drive thru and made us wait.
Atmosphere: 2
Food: 4
Service: 1
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