Joe's Crab Shack

1605 Parkway, Sevierville
(865) 774-3023

Recent Reviews

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Liniece Simmons

Rude and horrible service I do not recommend at all

Eli Capers

The food was okay but the spice was too spicy to where my face had red spots and it burned, when i told my server she did nothing about it. She did not refill our drinks when it was low. It took really long for the food to come. Next to us a server was talking loudly next to us and it was a little annoying. For a $260 meal we expected better

junior poling

Our waitress Danielle was the best!!! She made our experience a 5 star

Leslie Young

Allura was a very attentive and knowledgeable server. We had a lot of questions and menu additions and she was very pleasant and personable. The food was delicious and in generous portions. The atmosphere was upbeat and the themed decor added a colorful touch. Overall a great experience to our family trip.

Michelle Young

We didn’t have to wait very long for a party of 7. Allura was very knowledgeable of the menu. She was helpful with all our questions. She was a great waitress.

Tyler Handley

Absolutely stellar service. Accidently left behind a pair of retainers. Jay and his team searched every single trash can in the building, bit by bit. Just above and beyond care and compassion in looking for this lost item. Though, we were unable to locate them, I applaud the team for outstanding action taken! Thank you all!

Bobbi Ward

Always love going to Joe's

Chad Moody

Best server ever! Danielle was constantly checking on us.

Alex Melon Guerra

I went to buy takeout and had to wait much longer than usual even though the restaurant was almost empty

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: La Marca

Jenni Onderko

We walked in the door 10 minutes after they opened and waited an hour and twenty minutes for our food before I finally asked for our bill for our drinks. When it came the total was wrong because there was two drinks on the bill we didn’t even receive, and the waiter took it back to the manager to have it adjusted and then she finally came over to the table, WITH an attitude and slammed the bill on the table and said that our bill was high because of UNCLE SAM. No to mention they were out of TWO different foods we ordered.
People were coming in after us and getting their food.
The waiter was very apologetic but the manager was as rude as she could have been to us. When I asked her why she came over to our table with an attitude she said she didn’t have one, and she clearly did because if she hadn’t, she would not have slammed our bill on the table and leaned over it. Very unprofessional!
Will never go back to that place again.

Lauren Lashley

Food was okay, but some of it was overcooked. The boiled shrimp was delicious, but some of the other shrimp dishes were a little chewy.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Snow Crab Boiled Shrimp, Snow Crab

Derek Tucker

Boomer was awesome and funny, he was the best and nicest server we experienced. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Amber Bradshaw

The food was subpar at best. Especially for the price. Portions were on the smaller side for the fish tacos. Husband got the Coastal Platter. It tasted like it wasn't fresh, under the heat lamp. I got the fish tacos that were VERY fishy and just a tiny piece.

Dietary restrictions: Im allergic to shrimp not a lot of options.

Kid-friendliness: They will love the shark decorations

Atmosphere: 5

Food: 3

Service: 5

kelcie carlton

Even though they were super busy , I didn't get over to look on my to go order at all. The manager and front door member helped me pick out a good choice of which seafood to go with for my seafood boil. The Cajun had everything in it that I needed for sure. Seafood tasted so fresh . And well seasoned.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Snow Crab Boiled Shrimp, Lobster Tail, Snow Crab

Janet Lowe

The absolute worst seafood I couldn’t eat and HELLA EXPENSIVE! THE WORST! The shrimp on the shrimp platter was AWFUL!

Food: 1

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