It was one of the best McDonald's I've ever been to.
Atmosphere: 5
Food: 4
Service: 5
Michael
ordered a cheeseburger from the app waited 30 minutes just to see a worker making the food and not doing anything else. Playing music out loud while standing and not making my meal never going again
Food: 5
Service: 1
Traci Cunningham
The manager wasn't very friendly. My coffee was cold but my food is very very salty
Atmosphere: 4
Food: 1
Service: 1
Jason Montgomery
Typical McDonald's taste but one of the slowest McDonald's I've ever been too. Waited over 20 minutes for our food and it was only a happy meal.
Atmosphere: 4
Food: 4
Service: 2
K James
Everything was fine (as far as the food being fresh and hot), but they didn't get my order correct the first time.
Atmosphere: 3
Food: 5
Service: 2
Christy Rentas
Customer service is rude. Disrespected, and drive through spent almost $50. Manager hung up on me
My Viet
The price for Happy Meals was very high. The food quality and service were bad.
Atmosphere: 1
Food: 1
Service: 1
Bobo tammie Whitt
The service was terrible and order was messed up and the crew was not very friendly either.
One of the nicest and cleanest mcdonalds I've been too !
Atmosphere: 5
Food: 5
Service: 5
Jack Roberts
Service is great food is excellent, it's McDonald's I'm lovin' it.
Atmosphere: 5
Food: 5
Service: 5
Elias Bowes
Had a bad experience with a woman who works there. Ordered from app, but an extra fry was added. I know I didn't add another, especially because looking back at the order history it didn't include the extra fry. Stopped by the next day and was told by someone that I had to go through the app for a refund. I used to work for this franchise chain, Scooter Foods, and I knew that wasn't right. We refunded everything. I came in again the next day, and tried to show them the McDonald's website that said to go to the store you ordered from and resolve the issue there, aka, get a refund. A big woman who seemed to hate her job was very rude and dismissive with me. I had to ask 6 times for a refund, and she finally begrudgingly gave it to me. I then tried to share the McDonald's website, where it directly said to go to this store for a refund, and she completely ignored me, scoffed, and walked away. Abhorrent service.
There are some good people there who are accurate and sweet, but most of them are entitled, and they hate life, giving that attitude to customers.
Orders are usually accurate, unlike most McDonald's, so that's cool.
This specific franchise chain is terrible. Overworked, underpaid, understaffed, under supported, and uncared for. The owner doesn't care that his employees are suffering and therefore making the customers suffer.
Atmosphere: 2
Food: 4
Service: 2
Monica Ross
Waited for over 15 minutes just for a drink and French fry! Atmosphere wasn't to clean or friendly!
It was one of the best McDonald's I've ever been to.
Atmosphere: 5
Food: 4
Service: 5
ordered a cheeseburger from the app waited 30 minutes just to see a worker making the food and not doing anything else. Playing music out loud while standing and not making my meal never going again
Food: 5
Service: 1
The manager wasn't very friendly. My coffee was cold but my food is very very salty
Atmosphere: 4
Food: 1
Service: 1
Typical McDonald's taste but one of the slowest McDonald's I've ever been too. Waited over 20 minutes for our food and it was only a happy meal.
Atmosphere: 4
Food: 4
Service: 2
Everything was fine (as far as the food being fresh and hot), but they didn't get my order correct the first time.
Atmosphere: 3
Food: 5
Service: 2
Customer service is rude. Disrespected, and drive through spent almost $50.
Manager hung up on me
The price for Happy Meals was very high. The food quality and service were bad.
Atmosphere: 1
Food: 1
Service: 1
The service was terrible and order was messed up and the crew was not very friendly either.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheeseburger, French Fries
It was fast food
Atmosphere: 3
Food: 4
Service: 5
Just what we needed here in Pigeon Forge.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
It's McDonald's
Atmosphere: 3
Food: 4
Service: 4
One of the nicest and cleanest mcdonalds I've been too !
Atmosphere: 5
Food: 5
Service: 5
Service is great food is excellent, it's McDonald's I'm lovin' it.
Atmosphere: 5
Food: 5
Service: 5
Had a bad experience with a woman who works there. Ordered from app, but an extra fry was added. I know I didn't add another, especially because looking back at the order history it didn't include the extra fry. Stopped by the next day and was told by someone that I had to go through the app for a refund. I used to work for this franchise chain, Scooter Foods, and I knew that wasn't right. We refunded everything. I came in again the next day, and tried to show them the McDonald's website that said to go to the store you ordered from and resolve the issue there, aka, get a refund. A big woman who seemed to hate her job was very rude and dismissive with me. I had to ask 6 times for a refund, and she finally begrudgingly gave it to me. I then tried to share the McDonald's website, where it directly said to go to this store for a refund, and she completely ignored me, scoffed, and walked away. Abhorrent service.
There are some good people there who are accurate and sweet, but most of them are entitled, and they hate life, giving that attitude to customers.
Orders are usually accurate, unlike most McDonald's, so that's cool.
This specific franchise chain is terrible. Overworked, underpaid, understaffed, under supported, and uncared for. The owner doesn't care that his employees are suffering and therefore making the customers suffer.
Atmosphere: 2
Food: 4
Service: 2
Waited for over 15 minutes just for a drink and French fry! Atmosphere wasn't to clean or friendly!
Atmosphere: 1
Food: 1
Service: 1
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