Ordered 3 subs , soon as I placed Ordered and they took my money, got a text saying order has been modified or canceled. Subway on Dolly Parton parkway in sevierville tn. They won't answer the phone either.
Tell me why I called this location not even to put in an order but to get my roommate a job there, not to even get a single answer on the 24 back to back calls that I made. This is supposed to be a professional business with reputable employees but I guess not. If I could sue for neglecting your basic services to your potential customers, I most definitely would be doing so. Not because I have something against the company, I don't eat there anyways nor do I care how they turn out but I do care about my wasted time and my friend. This is a very unpleasant experience and I will be there in person to discuss this with the highest person on the totem pole. Ps to the possible one employee that works there, hope you get more help I'm sure you need it.
Service: 1
Damascus Cousins
hands down the best subway ever and the kaileena is the best worker!!
Food: 5
Service: 5
Kristina Fox
This is one of the only Subways I will visit. I know if Mary and her crew are working, everything will be exceptional!
Atmosphere: 5
Food: 5
Service: 5
Dante Deleon
As a regular at this establishment, the staff is always friendly and looking at ways to improve the quality/service provided.
Atmosphere: 5
Food: 5
Service: 5
Linda
The staff there is so friendly and know exactly what I will be ordering before I order! The food is always fresh and delicious! I highly recommend this Subway!
Atmosphere: 5
Food: 5
Service: 5
Cory Daniels
Mary is amazing, been coming here for 10+ years and her and all her little ones are the best.
Atmosphere: 5
Food: 5
Service: 5
rusheida marsden
Best subway in town! Stop by on your next visit to Sevierville.
Was okay. Got there and girl was not very friendly. Was on her phone and didnt make the sub exactly how i asked even tho repeated it multiple times. Overall okay. Store does look clean tho
Atmosphere: 2
Food: 3
Service: 1
Ray Flasher II
Great Deals Online! Had it ready almost immediately after I put the order in. Customer Service was Excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
Thomas Cogdill
Staff was rude...won't be back also, the lettuce was brown and the spinach was wilted
Atmosphere: 2
Food: 1
Service: 1
Hannah Gerth
I never have issues at this location, but tonight at around 6pm I came in, and there were two African American girls working. One was sweeping, and the one preparing orders was standing by the register on her cell phone with AirPods in, and did not give one glance up. The girl sweeping didn’t mind either that we were standing up there for atleast 3-5 minutes, with no acknowledgement. I left because I choose not to make someone do their job they should know to do. The girl sweeping proceeded to stare at me while backing out the lot then waved me back in. At that point your service is lost. Hopefully yall got cameras to check
Patty M
Just tried the chicken salad wrap and it was really good. I'll get it again.
Parking: Handicapped parking also
Wheelchair accessibility: Yes, ramps along the sidewalk
Ordered 3 subs , soon as I placed Ordered and they took my money, got a text saying order has been modified or canceled. Subway on Dolly Parton parkway in sevierville tn. They won't answer the phone either.
Service: 1
It's Subway!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Meatball, Spicy Italian, Chicken \u0026 Bacon Ranch, Meatball Pepperoni
Tell me why I called this location not even to put in an order but to get my roommate a job there, not to even get a single answer on the 24 back to back calls that I made. This is supposed to be a professional business with reputable employees but I guess not. If I could sue for neglecting your basic services to your potential customers, I most definitely would be doing so. Not because I have something against the company, I don't eat there anyways nor do I care how they turn out but I do care about my wasted time and my friend. This is a very unpleasant experience and I will be there in person to discuss this with the highest person on the totem pole. Ps to the possible one employee that works there, hope you get more help I'm sure you need it.
Service: 1
hands down the best subway ever and the kaileena is the best worker!!
Food: 5
Service: 5
This is one of the only Subways I will visit. I know if Mary and her crew are working, everything will be exceptional!
Atmosphere: 5
Food: 5
Service: 5
As a regular at this establishment, the staff is always friendly and looking at ways to improve the quality/service provided.
Atmosphere: 5
Food: 5
Service: 5
The staff there is so friendly and know exactly what I will be ordering before I order! The food is always fresh and delicious! I highly recommend this Subway!
Atmosphere: 5
Food: 5
Service: 5
Mary is amazing, been coming here for 10+ years and her and all her little ones are the best.
Atmosphere: 5
Food: 5
Service: 5
Best subway in town! Stop by on your next visit to Sevierville.
Atmosphere: 5
Food: 5
Service: 5
Excellent Subway. Angie is my favorite.
Food: 5
Service: 5
Restaurantji Recommends
Was okay. Got there and girl was not very friendly. Was on her phone and didnt make the sub exactly how i asked even tho repeated it multiple times. Overall okay. Store does look clean tho
Atmosphere: 2
Food: 3
Service: 1
Great Deals Online! Had it ready almost immediately after I put the order in. Customer Service was Excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
Staff was rude...won't be back
also, the lettuce was brown and the spinach was wilted
Atmosphere: 2
Food: 1
Service: 1
I never have issues at this location, but tonight at around 6pm I came in, and there were two African American girls working. One was sweeping, and the one preparing orders was standing by the register on her cell phone with AirPods in, and did not give one glance up. The girl sweeping didn’t mind either that we were standing up there for atleast 3-5 minutes, with no acknowledgement. I left because I choose not to make someone do their job they should know to do. The girl sweeping proceeded to stare at me while backing out the lot then waved me back in. At that point your service is lost. Hopefully yall got cameras to check
Just tried the chicken salad wrap and it was really good. I'll get it again.
Parking: Handicapped parking also
Wheelchair accessibility: Yes, ramps along the sidewalk
Atmosphere: 3
Food: 5
Service: 5
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