Manager is rude & nasty. I came into order 20-30 minutes before closing time because I worked a 12 hour shift. From the moment I walked in she had an attitude. Simple questions was followed up with rude comments by her. Then I decided to leave after eye rolls & her continuing to be rude. I asked for a manager which she said there wasn't one & then walked into the kitchen to ignore me, only to find out today when I called she was the manager. On the phone she preceeded to be rude & nasty with me before hanging up on me. I wouldn't even give this place one star if that was a choice. They obviously need new management!!
Atmosphere: 1
Service: 1
Isaac Crum
As soon as we walked in the door, the employees had a look of disgust on their face. Not even a hi or a hello. We were just expected to speak first. Both employees just acted like we were an inconvenience the whole time. My wife would ask for things and just get told "no". They didn't ask which bread we wanted, the automaticly put one type of cheese on both sandwiches, they didn't even toast them. Upon asking for them to be toasted they just looked at me and rolled their eyes. Food was still cold when we left the store. Upon leaving we told them to have a good day and just got "ok" as a response. This was probably the worst experience at a Subway I've ever had.
Atmosphere: 3
Food: 1
Service: 1
Serenity Devlin
Subway workers are the worst no matter where you go. They all have attitudes at you for just walking in the door. I walked in and there was a guy in front of me. She was being so rude to him from the second he started ordering. He was being very polite the whole time where I would have given the energy back. Eventually he said "I'm sorry did I do something to you? Are you mad?"And she said "no, do I look mad?" Yes yes you do. And continued to be rude. I didn't even make it up to order. I was mad for the guy. I turned and walked out. This is at every subway we ever go to anymore. The service is always horrible. They need to start doing better and get nicer workers or I'd say they will continue to lose business. It's harder to be rude than to just be nice. Absolutely ridiculous.
Atmosphere: 1
Service: 1
chris mcalister
Before I even leave my parking spot.. Service was horrible. Speaking another language the whole time. Didn't ask if I was ready just stared at me expecting me to go ahead.. Made me wait to fix two other subs. The sweet teas was far from having any sugar in it. 100% will not be back here.
Atmosphere: 2
Food: 3
Service: 1
Lindsay Clontz
Really bad customer service. My husband and I waited 15 minutes for someone to attempt to make our sandwiches, and then we were told two online orders were in front of us. It was late at night and no one else was there.
steven keeley shults
Poor services , under staffed.
Abby McGahee
Never have a good experience here. I try it like once a year to see if it gets any better since it's about 8 minutes from my house. You'll get your food faster and have a much better experience if you drive all the way to the Sevierville Subway and back.
Atmosphere: 1
Food: 3
Service: 1
Pamela Hammonds
Sandwich was terrible. My husband ordered me a sweet onion terkaya and pepper jack cheeseWith veggies. she give him the sandwich wrong and it all fell out and she put white American chesse and oil and vinegar on.it instead of the sweet onion sauce my sandwich was very soggy to eat so was my husband's. Very disappointed! This was our dinner!
Atmosphere: 3
Food: 1
Service: 2
Jennifer Stacy
BOGO is always good when you order a footlong.
Atmosphere: 3
Food: 3
Service: 3
Cassie Stephenson
It was an awesome place and as always the food was amazing!
The floor was very dirty, but I think it was from customers tracking in mud. However, it was not busyat all and could have been cleaned up.The service was good but the food wasn't great. I usually just get a veggie sub. This visit I tried the rotisserie chicken again and regretted it.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cookies
Benjamin Comer
Only one person
Atmosphere: 2
Service: 1
renishan patel
I don't know why this location is still open worst experience
Atmosphere: 1
Food: 1
Service: 1
Michael Floyd
Friendly staff. Sandwich was fresh and tasted great.
Manager is rude & nasty. I came into order 20-30 minutes before closing time because I worked a 12 hour shift. From the moment I walked in she had an attitude. Simple questions was followed up with rude comments by her. Then I decided to leave after eye rolls & her continuing to be rude. I asked for a manager which she said there wasn't one & then walked into the kitchen to ignore me, only to find out today when I called she was the manager. On the phone she preceeded to be rude & nasty with me before hanging up on me. I wouldn't even give this place one star if that was a choice. They obviously need new management!!
Atmosphere: 1
Service: 1
As soon as we walked in the door, the employees had a look of disgust on their face. Not even a hi or a hello. We were just expected to speak first. Both employees just acted like we were an inconvenience the whole time. My wife would ask for things and just get told "no". They didn't ask which bread we wanted, the automaticly put one type of cheese on both sandwiches, they didn't even toast them. Upon asking for them to be toasted they just looked at me and rolled their eyes. Food was still cold when we left the store. Upon leaving we told them to have a good day and just got "ok" as a response. This was probably the worst experience at a Subway I've ever had.
Atmosphere: 3
Food: 1
Service: 1
Subway workers are the worst no matter where you go. They all have attitudes at you for just walking in the door. I walked in and there was a guy in front of me. She was being so rude to him from the second he started ordering. He was being very polite the whole time where I would have given the energy back. Eventually he said "I'm sorry did I do something to you? Are you mad?"And she said "no, do I look mad?" Yes yes you do. And continued to be rude. I didn't even make it up to order. I was mad for the guy. I turned and walked out. This is at every subway we ever go to anymore. The service is always horrible. They need to start doing better and get nicer workers or I'd say they will continue to lose business. It's harder to be rude than to just be nice. Absolutely ridiculous.
Atmosphere: 1
Service: 1
Before I even leave my parking spot.. Service was horrible. Speaking another language the whole time. Didn't ask if I was ready just stared at me expecting me to go ahead.. Made me wait to fix two other subs. The sweet teas was far from having any sugar in it. 100% will not be back here.
Atmosphere: 2
Food: 3
Service: 1
Really bad customer service. My husband and I waited 15 minutes for someone to attempt to make our sandwiches, and then we were told two online orders were in front of us. It was late at night and no one else was there.
Poor services , under staffed.
Never have a good experience here. I try it like once a year to see if it gets any better since it's about 8 minutes from my house. You'll get your food faster and have a much better experience if you drive all the way to the Sevierville Subway and back.
Atmosphere: 1
Food: 3
Service: 1
Sandwich was terrible. My husband ordered me a sweet onion terkaya and pepper jack cheeseWith veggies. she give him the sandwich wrong and it all fell out and she put white American chesse and oil and vinegar on.it instead of the sweet onion sauce my sandwich was very soggy to eat so was my husband's. Very disappointed! This was our dinner!
Atmosphere: 3
Food: 1
Service: 2
BOGO is always good when you order a footlong.
Atmosphere: 3
Food: 3
Service: 3
It was an awesome place and as always the food was amazing!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
The floor was very dirty, but I think it was from customers tracking in mud. However, it was not busyat all and could have been cleaned up.The service was good but the food wasn't great. I usually just get a veggie sub. This visit I tried the rotisserie chicken again and regretted it.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cookies
Only one person
Atmosphere: 2
Service: 1
I don't know why this location is still open worst experience
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. Sandwich was fresh and tasted great.
Atmosphere: 5
Food: 5
Service: 5
love your staff
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