There was a problem with my order and I went back to get it fixed and they very apologetic and nice and even threw in an extra fry!
Atmosphere: 5
Food: 5
Service: 5
Malcomn Zoomer
Ngl I barely even like Wendy’s, but today I had it so rough, and the worker was very nice and helpful
Atmosphere: 5
Food: 4
Service: 5
Kiara Loveday
I’ve been to this Wendy’s about three times total in my life since they opened.
None of which compares to the Wendy’s in Forks of the river.
However, tonight was especially disgusting.
My daughter was sick with an ear infection and she wanted Wendy’s since we didn’t have time to eat when I got off on the way to urgent care.
My burger had several hairs on it.
My daughter ate half of her burger before she started spitting it out saying there was hairs all in the mayo on her burger.
She ordered a strawberry swirl frosty and my daughter took one sip and told me there was no way she could drink it. It was disgusting.
Needless to say this was my last chance given at this location. I have no trust in the staff here.
I’ll probably be nauseous the rest of the night.
$17 in the trash, too tired to bring it back for a refund.
Jose Castro
The service is terrible and the food is all cold. It's always the same here.
Food: 1
Service: 1
Robert Sliker
Good cheap food. Fries were cold.
Food: 3
Service: 4
Kimer S
Absolutely atrocious that these employees get their $15 per hour but can not get a SIMPLE order correct!! My wife stopped and ordered me a number 1 Dave’s Classic DOUBLE Cheeseburger with everything but pickles. Not the combo just the burger. My wife brought me home a Single with onions and pickles! We were charged for the double. Not to mention my wife had to stand in their restaurant and wait for the wrong burger for 20 minutes. That is not “fast food”!
Atmosphere: 1
Food: 1
Service: 1
Robin Boyd
The food was fine, but it took 25 min to serve 4 cars in the drive thru on a Friday night at 10pm. Had to get out and walk our crying baby in the parking lot for that long. If you’re trying to quickly get on the road after Dollywood, don’t go here.
Food: 3
Service: 1
Gladys Cruz
Listen im honestly when I put a post, with that being said my family when in n I'm looking around n i see 👀 every one HIGH ON DOPE THEY CLOSED THE DOORS SO NO ONE ELSE WOULD COME IN IM LIKE WTH IS GOING ON. THEY DIDN'T WANT NO ONE TO SEE THAT THEY WERE GEEKING BUT I KNOW WHAT THAT LOOKS LIKE. THEM PEOPLE NEED TO BE FIRED N THE MANEGER AS WELL THERE WAS 3 WOMAN WORKING THAT DAY
Atmosphere: 1
Food: 5
Service: 1
Sarah Servis
The man didn't let you finish at the window when you're talking he sticks his had up abruptly and snaps at you and says ok! He snatches your card for you to pay and his name is randy the name tag says manager but i hope he doesn't treat the staff like the customers my burger was supper hard and burnt and my child has a food allergy and said to eat around it.
Food: 1
Service: 1
moni bee
Ordered meat pattys via drive through - didnt get utensils for 12 plain burgers. Uh no buns order was fine but i could have used utensils.
We always drive to this Wendy’s, they are so nice. The food is always fresh and good. The Wendy’s in Pigeon Forge is nothing like this Wendy’s, they always give us issues at the Pigeon Forge location with our mobile orders. This Wendy’s does not. I highly recommend this Wendy’s!
Atmosphere: 5
Food: 5
Service: 5
Bob \u0026 Deb Villars
Employees friendly, kept tables clean
Atmosphere: 4
Food: 4
Service: 4
Chris S
This place loves to send you to the front of the restaurant from the drive thru to wait 10+ minutes for a double stack and a medium fry when there are no other customers in line.
Atmosphere: 3
Food: 3
Service: 1
Robert Ford
They always forget something or get something wrong in orders, but I keep going back for the abuse. My fault.
There was a problem with my order and I went back to get it fixed and they very apologetic and nice and even threw in an extra fry!
Atmosphere: 5
Food: 5
Service: 5
Ngl I barely even like Wendy’s, but today I had it so rough, and the worker was very nice and helpful
Atmosphere: 5
Food: 4
Service: 5
I’ve been to this Wendy’s about three times total in my life since they opened.
None of which compares to the Wendy’s in Forks of the river.
However, tonight was especially disgusting.
My daughter was sick with an ear infection and she wanted Wendy’s since we didn’t have time to eat when I got off on the way to urgent care.
My burger had several hairs on it.
My daughter ate half of her burger before she started spitting it out saying there was hairs all in the mayo on her burger.
She ordered a strawberry swirl frosty and my daughter took one sip and told me there was no way she could drink it. It was disgusting.
Needless to say this was my last chance given at this location. I have no trust in the staff here.
I’ll probably be nauseous the rest of the night.
$17 in the trash, too tired to bring it back for a refund.
The service is terrible and the food is all cold. It's always the same here.
Food: 1
Service: 1
Good cheap food. Fries were cold.
Food: 3
Service: 4
Absolutely atrocious that these employees get their $15 per hour but can not get a SIMPLE order correct!!
My wife stopped and ordered me a number 1 Dave’s Classic DOUBLE Cheeseburger with everything but pickles. Not the combo just the burger. My wife brought me home a Single with onions and pickles! We were charged for the double.
Not to mention my wife had to stand in their restaurant and wait for the wrong burger for 20 minutes. That is not “fast food”!
Atmosphere: 1
Food: 1
Service: 1
The food was fine, but it took 25 min to serve 4 cars in the drive thru on a Friday night at 10pm. Had to get out and walk our crying baby in the parking lot for that long. If you’re trying to quickly get on the road after Dollywood, don’t go here.
Food: 3
Service: 1
Listen im honestly when I put a post, with that being said my family when in n I'm looking around n i see 👀 every one HIGH ON DOPE THEY CLOSED THE DOORS SO NO ONE ELSE WOULD COME IN IM LIKE WTH IS GOING ON. THEY DIDN'T WANT NO ONE TO SEE THAT THEY WERE GEEKING BUT I KNOW WHAT THAT LOOKS LIKE.
THEM PEOPLE NEED TO BE FIRED N THE MANEGER AS WELL THERE WAS 3 WOMAN WORKING THAT DAY
Atmosphere: 1
Food: 5
Service: 1
The man didn't let you finish at the window when you're talking he sticks his had up abruptly and snaps at you and says ok! He snatches your card for you to pay and his name is randy the name tag says manager but i hope he doesn't treat the staff like the customers my burger was supper hard and burnt and my child has a food allergy and said to eat around it.
Food: 1
Service: 1
Ordered meat pattys via drive through - didnt get utensils for 12 plain burgers. Uh no buns order was fine but i could have used utensils.
Food: 5
Service: 4
Restaurantji Recommends
No lettuce. Really?
Atmosphere: 4
Food: 4
Service: 4
We always drive to this Wendy’s, they are so nice. The food is always fresh and good. The Wendy’s in Pigeon Forge is nothing like this Wendy’s, they always give us issues at the Pigeon Forge location with our mobile orders. This Wendy’s does not. I highly recommend this Wendy’s!
Atmosphere: 5
Food: 5
Service: 5
Employees friendly, kept tables clean
Atmosphere: 4
Food: 4
Service: 4
This place loves to send you to the front of the restaurant from the drive thru to wait 10+ minutes for a double stack and a medium fry when there are no other customers in line.
Atmosphere: 3
Food: 3
Service: 1
They always forget something or get something wrong in orders, but I keep going back for the abuse. My fault.
Atmosphere: 4
Food: 3
Service: 2
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