Arby's

103 Madison St, Shelbyville
(931) 685-1599

Recent Reviews

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Michael Byrd

After a old and cold Popeyes fries in our $25 order (2 three-peice tender meals) we decided to try Arby's as the one in Manchester ALWAYS has fresh food. Steaming hot potato cakes made to order..EVERYTIME.

So, we pulled into Arby's. I ordered 1 large potato cake and 1 order of tenders (2piece). Lady asked me if I was sure I didn't want a meal deal. Alright, I assumed I would be cheaper. Sometimes fast food is cheaper whej you get the meal..... $11 combo! I declined. The lady kinda fussed about it. I explained I just spent $25 at Popeyes and wanted something decent.

She said the cakes where fresh... LIES! Maybe if fresh is warmed in the last hour. Almost Luke warm in the center. The tenders? Lordy please. Never again. They resembled dried dog matter at best. Guess if we want Arby's, we will just drive 45 minutes to Manchester. Can't win them all.

Atmosphere: 1

Food: 1

Service: 2

Jeff Smith

Some of the RUDEST people I have ever met in my life.

Atmosphere: 1

Service: 1

LM Johnson

When my husband and I arrived we had to wait a few minutes because there were only 2 people working. One sweet lady was managing the counter, drive through and all the online orders! (The kid making the sandwiches did great keeping up).I just want to say she ROCKED IT! I know she was stressed with all the rushing around but she was an exemplary example of kindness and staying cool under pressure! Well done!

Atmosphere: 4

Food: 5

Service: 4

Mike Cheehy

I got sick after eating

Atmosphere: 2

Food: 2

Service: 3

Powins Games

I was robbed blind at this establishment!! I mean $31 for two roast beef sándwiches combos. Will not be back unless I want to be glued to the toilet for the next hour

Atmosphere: 5

Food: 2

Service: 5

Zoë S

If I could zero stars I would. I am not sure who was working today but I won’t be back. I sat in your drive thru for 10 minutes after opening time nobody ever came to the speaker to assist me and the doors were still locked. That’s a bit ridiculous. I completely understand a few minutes behind but 10-15 minutes over I’m not understanding anymore. Do better.

Charlie Hall

Great customer service an the food was fresh an delicious

Luke Barton (Deadshaman9)

As far as food goes, you pretty much know what you're getting, like it or don't get it lol. Service is always really polite, but often feels understaffed.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: French Dip

Hank Smythia

Fast friendly service at a very busy time.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Roast Beef

SgtHulkSmsh TM

Was only one in line, ordered one classic sandwich and a shake. I waited over 20 minutes for a sandwich, then with nobody still behind me they asked me to pull forward and wait 5 more minutes. Disappointed...

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Roast Beef

Brian Loso

Had a takeout order it was pretty good ?

Atmosphere: 4

Food: 4

Service: 4

mike

The sliders were very very small then they use to be.not worth over 2dollars a piece.not returning there again.people very rude to in window.

Atmosphere: 1

Food: 1

Service: 1

Chris Carson

Enjoyed the food ,we're the beef!

Atmosphere: 4

Food: 4

Service: 4

Austin Morelock

absolutely horrible I waited over 30 minutes for my food and they wasnt even busy and to top it off they didn't even give me wat I ordered multiple people walked out because no one would take their order unfortunately I ordered from the app and was stuck waiting so the wait was ridiculous food was cold and I didn't even get the right sandwich and the workers was absolutely clueless

Atmosphere: 1

Food: 1

Service: 1

Charlotte Overcast

What happen to your good employees. You have a very rude lady there now .hateful and she needs to be nicer to customers. I go here once a week but I can go somewhere else if she in there for now on

Service: 1

Recommended dishes: Roast Beef

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