My donuts were hard as a rock and my stuffer was still dough.
Food: 1
Amanda Lyon
Disappointed at the fact that online orders are left on the back burner when it comes to walk-in customers. I tried to explain that online orders are put into the system before walk in customers even get out of their car and all I got was run around excuses on how I was wrong and they were told otherwise 🤔 which makes me confused about who they have managing this place. When you're waiting 15 minutes on a small hot coffee there's no reason to make excuses for that. That deserves a sincere apology. Shame shame shame...
Atmosphere: 1
Food: 1
Service: 1
Belle Prince
When through the drive through and ordered a hot chai latte, didn't realize until I got down the road that I was given someone else's coffee.
Atmosphere: 3
Food: 1
Service: 5
Karla Robertson
Drive thru lady name Zoe was very unprofessional. I waited in drive their for a good 5 minutes for her to find a lid. I tapped on the window to think she had forgotten about me and she slings the window back really hard and speaks very rude towards me. This is unprofessional and there's no need in being unknown. Do not go here. Take your services elsewhere. I didn't even wanna give a star. Do better Dunkin.
Hayden Ludin
Employees confirmed glazed donuts are available at store yet their own app and door dash has half the donut flavors unlisted. Get it together
Atmosphere: 1
Food: 1
Service: 1
Dri Fit
The employees acted like it was a huge problem to serve us and barely said a word to us we love stopping here just not today came on August 2, 25
Atmosphere: 5
Food: 5
Service: 1
Trishs Ensey
Wasn't that pleased with this location
Atmosphere: 3
Food: 3
Service: 3
Linda Burrow
This is the 2nd time my husband has come in to order for me. He shows them the picture of what i want and they get it wrong. This time their hearing was also impaired. He asked for 2 chicken crosaints and got biscuits instead.
Atmosphere: 1
Food: 1
Service: 1
Chloe Nard
Best coffee and quick service!
Atmosphere: 5
Food: 5
Service: 5
Jordan
I don’t use the app. Every time I come in to order at counter, I am greeted and helped quickly! It’s usually very busy and they all work so well as a team. Black coffee and/or black cold brew at always delicious!
I’ve went to this location twice in the past 3 days to get cold brew and both times they told me they “forgot” to make it.
lori frame
No one at counter, we waited, no greeting, no smile or friendly service. Asked what we wanted, ordered coffee and donuts. We were the Only customers inside the place. No napkins in either of the dispensers. Sad sad sad. The coffee was good though.
My donuts were hard as a rock and my stuffer was still dough.
Food: 1
Disappointed at the fact that online orders are left on the back burner when it comes to walk-in customers. I tried to explain that online orders are put into the system before walk in customers even get out of their car and all I got was run around excuses on how I was wrong and they were told otherwise 🤔 which makes me confused about who they have managing this place. When you're waiting 15 minutes on a small hot coffee there's no reason to make excuses for that. That deserves a sincere apology. Shame shame shame...
Atmosphere: 1
Food: 1
Service: 1
When through the drive through and ordered a hot chai latte, didn't realize until I got down the road that I was given someone else's coffee.
Atmosphere: 3
Food: 1
Service: 5
Drive thru lady name Zoe was very unprofessional. I waited in drive their for a good 5 minutes for her to find a lid. I tapped on the window to think she had forgotten about me and she slings the window back really hard and speaks very rude towards me. This is unprofessional and there's no need in being unknown. Do not go here. Take your services elsewhere. I didn't even wanna give a star. Do better Dunkin.
Employees confirmed glazed donuts are available at store yet their own app and door dash has half the donut flavors unlisted. Get it together
Atmosphere: 1
Food: 1
Service: 1
The employees acted like it was a huge problem to serve us and barely said a word to us we love stopping here just not today came on August 2, 25
Atmosphere: 5
Food: 5
Service: 1
Wasn't that pleased with this location
Atmosphere: 3
Food: 3
Service: 3
This is the 2nd time my husband has come in to order for me. He shows them the picture of what i want and they get it wrong. This time their hearing was also impaired. He asked for 2 chicken crosaints and got biscuits instead.
Atmosphere: 1
Food: 1
Service: 1
Best coffee and quick service!
Atmosphere: 5
Food: 5
Service: 5
I don’t use the app. Every time I come in to order at counter, I am greeted and helped quickly! It’s usually very busy and they all work so well as a team. Black coffee and/or black cold brew at always delicious!
Restaurantji Recommends
Fantastic Dunkin!
I’ve went to this location twice in the past 3 days to get cold brew and both times they told me they “forgot” to make it.
No one at counter, we waited, no greeting, no smile or friendly service. Asked what we wanted, ordered coffee and donuts. We were the Only customers inside the place. No napkins in either of the dispensers. Sad sad sad. The coffee was good though.
Shelbyville Dunkin' is the best!
Atmosphere: 5
Food: 5
Service: 5
The employees are rude and lazy I won't be back
Atmosphere: 1
Food: 1
Service: 1
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