Normally my wife and I have an excellent experience here. However, lately the food, atmosphere and service has paled in comparison. Our server was polite, but she didn't seem confident with the customer volume. The other staff members were very snarky, and seemingly, couldn't be bothered at all. The food was overcooked and cold, again, our server was nice. Although, Previously our experiences were very good. Now, that's not the case.
Atmosphere: 2
Food: 3
Service: 3
Roger Brown
We usually visit during morning hours and the food and service are always excellent. Decided to visit around 6:45pm tonight. I would have given one star but Michael saved you. Shelby was our server. She took our food order but Michael seated us, took drink order, brought the drinks, and brought the food to our table, while the other two young ladies stood behind the counter talking (or on their phones?). After the food hit the table we never got a visit from any of them, drinks empty. After finishing our meal I needed my check but Shelby was nowhere to be found. I went to the register and asked for it. At this time I explained to Michael and the other girl that I did not appreciate the poor service. He asked if Shelby was our server. I replied that I didn’t remember her name. He pointed outside and asked if that was her and I replied “yes”. She was outside on her phone while we ate our dinner without drink refills and no check to our table. As we were getting into our car, Michael was outside talking to Shelby, so I decided to observe. She continued to text while never looking up at him. He spent about 2 minutes and went back inside. I also left her a descent tip because no one deserves to be stiffed no matter how bad the service is. If we decide to return I would hope this young lady has been given strict expectations to follow and doing the job she was hired to do.
Atmosphere: 2
Food: 4
Service: 2
Lisa
These biscuits were not cooked enough for me, plus they do not work well with gravy.
Atmosphere: 5
Food: 3
Service: 4
Starr Nicholson
Shelly is the worst waitress here. Haven't gotten water. My whole meal. Shelly needs to be fired. My family and I asked for Shelly for water and her excuse was I am busy. No you was not busy, there was several people that came in after my family did and Shelly brought them water. Huddle House is the worst place to eat. I have never been so disappointed in my life.
Angela Phelps
The servers was changing out when I was ready & when I asked for a drink to go all 5 of them just keep working and ignored me. I didn't leave a tip because bad waitressing
Atmosphere: 1
Food: 4
Service: 1
Anna
Great food and service! Always!
Atmosphere: 5
Food: 5
Service: 5
Brian Loso
Had a takeout order it was pretty good ? the food is always amazing. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Judy Putkamer
We took a vacation on a cruise on the way home we stopped in here Taylor was our waitress she was funny, Kind a lucky for us she had patients. The food was great , prices were affordable I want to thank you Taylor for making our vacation fun we will be back god bless you we loved you an huddle house
Atmosphere: 5
Food: 5
Service: 5
Muanna Meza
Best place to get breakfast In town! I had the omelette meat lover's and hash sooo good!!! lots of good choices and delicious food! Friendly staff and excellent customer service ????????
I love this place! Breakfast, lunch and dinner is so good here! Service are good, price is good, clean place, friendly servers, friendly manager, the best place to eat in Shelbyville TN!
Atmosphere: 5
Food: 5
Service: 5
Majorie Brown
I like to come for breakfast with my patients and this place is one of the best place for breakfast in town. Friendly waitresses, clean well maintained place, reasonable prices great service!
Atmosphere: 5
Food: 5
Service: 5
Kanong Bisdak
Friendly waitresses , clean and environment good food and easy access parking space.
Atmosphere: 5
Food: 5
Service: 5
Char Petty
Waitresses Shelley and Jeri are awesome. They are always right there, ready to take you, and always ready to refill your drinks
Worse service I've ever seen
Atmosphere: 1
Food: 2
Service: 1
Normally my wife and I have an excellent experience here. However, lately the food, atmosphere and service has paled in comparison. Our server was polite, but she didn't seem confident with the customer volume. The other staff members were very snarky, and seemingly, couldn't be bothered at all. The food was overcooked and cold, again, our server was nice. Although, Previously our experiences were very good. Now, that's not the case.
Atmosphere: 2
Food: 3
Service: 3
We usually visit during morning hours and the food and service are always excellent. Decided to visit around 6:45pm tonight. I would have given one star but Michael saved you. Shelby was our server. She took our food order but Michael seated us, took drink order, brought the drinks, and brought the food to our table, while the other two young ladies stood behind the counter talking (or on their phones?). After the food hit the table we never got a visit from any of them, drinks empty. After finishing our meal I needed my check but Shelby was nowhere to be found. I went to the register and asked for it. At this time I explained to Michael and the other girl that I did not appreciate the poor service. He asked if Shelby was our server. I replied that I didn’t remember her name. He pointed outside and asked if that was her and I replied “yes”. She was outside on her phone while we ate our dinner without drink refills and no check to our table. As we were getting into our car, Michael was outside talking to Shelby, so I decided to observe. She continued to text while never looking up at him. He spent about 2 minutes and went back inside. I also left her a descent tip because no one deserves to be stiffed no matter how bad the service is. If we decide to return I would hope this young lady has been given strict expectations to follow and doing the job she was hired to do.
Atmosphere: 2
Food: 4
Service: 2
These biscuits were not cooked enough for me, plus they do not work well with gravy.
Atmosphere: 5
Food: 3
Service: 4
Shelly is the worst waitress here. Haven't gotten water. My whole meal. Shelly needs to be fired. My family and I asked for Shelly for water and her excuse was I am busy. No you was not busy, there was several people that came in after my family did and Shelly brought them water. Huddle House is the worst place to eat. I have never been so disappointed in my life.
The servers was changing out when I was ready & when I asked for a drink to go all 5 of them just keep working and ignored me. I didn't leave a tip because bad waitressing
Atmosphere: 1
Food: 4
Service: 1
Great food and service! Always!
Atmosphere: 5
Food: 5
Service: 5
Had a takeout order it was pretty good ? the food is always amazing. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
We took a vacation on a cruise on the way home we stopped in here Taylor was our waitress she was funny, Kind a lucky for us she had patients. The food was great , prices were affordable I want to thank you Taylor for making our vacation fun we will be back god bless you we loved you an huddle house
Atmosphere: 5
Food: 5
Service: 5
Best place to get breakfast In town! I had the omelette meat lover's and hash sooo good!!!
lots of good choices and delicious food! Friendly staff and excellent customer service ????????
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this place! Breakfast, lunch and dinner is so good here! Service are good, price is good, clean place, friendly servers, friendly manager, the best place to eat in Shelbyville TN!
Atmosphere: 5
Food: 5
Service: 5
I like to come for breakfast with my patients and this place is one of the best place for breakfast in town. Friendly waitresses, clean well maintained place, reasonable prices great service!
Atmosphere: 5
Food: 5
Service: 5
Friendly waitresses , clean and environment good food and easy access parking space.
Atmosphere: 5
Food: 5
Service: 5
Waitresses Shelley and Jeri are awesome. They are always right there, ready to take you, and always ready to refill your drinks
Atmosphere: 5
Food: 5
Service: 5
Very good.
Atmosphere: 5
Food: 5
Service: 5
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