Krystal

712 Madison St, Shelbyville
(931) 680-0540

Recent Reviews

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joseph brock

Was informed it would take 15-20 minutes to receive food. There wasn’t anyone in the drive thru or in the store eating! Rude and lazy! It take 4 minutes to drop fries and make 3 burgers! Sad…. Extremely dissatisfied!!

Lottie Stewart

Yall need to get more workers the workers manners stink and not professional I will not b going back lost my going they have no manners but what they play I don’t don’t want to work go home so for the stores business I use to go every day it’s hurting it bad need to watch who yall hire I was told from some one that works inside that every time a person pull offf the one person is talking about them and that they didn’t like it so yeah I’m gone tell people not to go

Patrick Vanzant

The owner did not pay his GM money he owe him. He made the store pay money out of his check that the district Mgr didn't tell the new procedures the employees steals n drop food on floor n serve to customers the food is held for hours. The morning cook spit in food I seen this for myself be careful wat u eat here. Got photos employees smoke meth n found weed n herion in the store rats n roaches got more photos soon

Mrs.Kym Prince

They got our order completely wrong!!! Asked for no mustard and no pickles! Got BOTH!! Asked for cheese… But GOT NONE!!
Will NEVER BE GOING BACK!! And would NEVER RECOMMEND to ANYONE!!

Atmosphere: 1

Food: 1

Service: 1

Harvey Stewart

Turn the lights off if you're not open.... and update your hours on

Atmosphere: 1

Food: 1

Service: 1

Jeff Finchum

The lady working the drive-thru was very personable and friendly way more so than most fast food people these days so she should be recognized the food was hot and fresh great leather double burgers and freeze it would have been a five-star for the food however they put cheese on it when I specifically asked them not to. Pay more attention to your prep screen please

Atmosphere: 5

Food: 4

Service: 5

NaQuaja Gaines

If I could give it a -0 stars I would. I’m very dissatisfied and disappointed about my service. I stopped by 11/27/24 at 10:43pm, ticket #40162
I parked in the parking lot so I could eat & there was LONG blonde/brown hair in my food. I threw up instantly and was disgusted 🤢!!!! Whoever was in the kitchen definitely isn’t wearing a hair net. And I when I went back to the window to tell Tasha “the host” she said “okay” and just stared at me. No apology, no remake, or a refund. 👎🏽

Atmosphere: 1

Food: 1

Service: 1

Brian Loso

Had a takeout order it was pretty good ?

Atmosphere: 4

Food: 4

Service: 4

L.D. Rhodes

Not open 24 hrs placed an order on line around 0130. Got there there they were closed no one around and no way to get refunded.

Bradley Beech

Very few places still have tiny burgers. Krystal’s burgers taste great and hit the spot, even though you may regret it the next day..

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Breakfast Sandwich, Sausage Egg & Cheese Biscuit Combo, 4 Krystals Combo, 3 Double Krystals Combo, Bacon Cheese Krystal, Original Krystal, Chili Cheese Fries, Family Meal Deal, Krystal Sackful 12, Chili Cheese Pup, Original Scrambler Breakfast Bowl

Ash Eau

I love Krystal's burgers they are usually perfect, however last time I went the bread was hard and I had to peel half of it off just to eat it. But I feel like maybe the bag of bread was left open because they don't usually top the burgers before they're ordered. At least that's how we did it at the one I worked at. But tbh that's my only complaint. They're like every other fast food in town when it comes to wait times.

Atmosphere: 5

Food: 4

Service: 5

Kim Bishop

Pastor friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Fries

D. D Chandler

Service is trouble. They try to over charge you too.

Atmosphere: 2

Food: 1

Landon O'Neal

Food was amazing as always. But the server was extremely rude and acted like she would rather be anywhere else.

Atmosphere: 5

Food: 5

Service: 1

Susan Brown

The meat is not real beef something is wrong with taste

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