Subway
1018 Madison St, Shelbyville
(931) 684-2314
Recent Reviews
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The guy working on November 17 around four 430 was very rude, very unprofessional, very mean. why? Because I wasn’t eating my sub right away, and I asked to have my sides in a cookie bag so my bread didn’t get soggy. I’ve never had this problem before with any other subway. The more I try to explain to him why I wanted them on the side he yelled louder. A lady was waiting on me. She was super nice. he wasn’t even making my sandwich he just rudely bumped in. There is no reason to talk to customers that way, especially when they have spent all day at a doctors trying to figure out a few issues. He needs to learn some manners.
Atmosphere: 1
Food: 2
Service: 1
They always have fresh ingredients. Fast customer service and great attitudes. This is my favorite subway restaurant to go to.**MUST VISIT **
Atmosphere: 5
Food: 5
Service: 5
My husband and I come a lot! It's our favorite! It's always fresh and delicious! The store is always clean and the people are so nice !! 10 outta 10 ! All the stars!
Atmosphere: 5
Food: 5
Service: 5
They are very stingy with the veggies.
Atmosphere: 3
Food: 3
Service: 3
Best subway I’ve been to in a while. Always made correctly, In the time quoted and friendly staff
Atmosphere: 5
Food: 5
Service: 5
The staff service is so good and the food is so fresh and good.The staff make sandwiches so fast and quick.i love this subway.i never have to wait for sandwiches they make so fast.😊
Atmosphere: 5
Food: 5
Service: 5
Placed on in app order to this location y mistake. I called to cancel the order and the manager refused and hung up on me. I called back and got the same treatment.
Atmosphere: 1
Food: 1
Service: 1
I order through the app and they have it ready by the time I arrive every single time. I never have to sit and wait. Food is always fresh and delicious, service is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Edit- I sent 2 emails to corporate with no response. I called the store yesterday and they refunded me the full amount. Ive updated this review to reflect that. I cant comment on the food because I've never eaten there.
First time I ever ordered on line at this location. I then needed to cancel the order. I called the store to cancel. The person who answered the phone said he'd cancel my order and the funds would not be taken out of my account. Guess what they were taken out of my account. And he also marked my order as picked up in the app. Now I'm fighting to get my funds (over $50) back. I will NEVER go to this store again.
Atmosphere: 1
Food: 1
Service: 3
It's not very clean would not recommend and it's very loud...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lays Baked Original, Subway Footlong Cookie, Chocolate Chip Cookie, B L T, Cookies, Steak & Cheese
Restaurantji Recommends
Always my spot for subs, foods always good, never had any issues, and customer service is always on point ?️
Atmosphere: 5
Food: 5
Service: 5
Absolutely wonderful service!!!
Atmosphere: 5
Food: 5
Service: 5
Decent sub sandwiches at a decent price and made the way you want it. We have always had good and speedy service at this location and there is seldom a wait in line.
Atmosphere: 3
Food: 4
Service: 5
It was fine the garlic wasn't garlic butter, and wasn't garlicy
Atmosphere: 5
Food: 5
Service: 5
I went to this Subway location earlier today and yesterday. Ordered an all American club for myself and a turkey sandwich for my wife. Same guy and girl working there both times were very polite even when I asked for extra sauce twice for both of the subs I ordered. I used a coupon as well and the guy gave me no problems, dropped the price from 29$ to 19$ after the coupon was applied. I ordered two 2 inch subs along with a footlong pretzel and a footlong churro! All that for only 19$!Also asked the guy to cut my tomatoes in half on my sub and he seemed happy to do it for me! The subs always taste fresh and really good compared to other Subways I’ve been to.
The recent reviews of this place don’t reflect with my experiences at all.
Food 10/10
Service 10/10
Atmosphere: 5
Food: 5
Service: 5
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