Arbys has good food, but it would be 100% better if they heated the sandwich buns.
Atmosphere: 4
Food: 4
Service: 5
kathy burch
Roast beefs are always good. But if your gonna bring potato cakes back ,you might want to cook when ordered. Mine were cold and rubbery.
Food: 1
A Austin
Stood at register to place order forever. Lady saw us standing there. Then finally said she will have to you down here to place order. So moved to the register at the pickup area and lady was rude again and said no she will have to get you at drive through. She was busy too so we just left. Tired of rude people. She could have politely told us I am sorry but we are shorthanded and we will be with you shortly. A little niceness would have went a long way. First and last visit.
Service: 1
Aaron Mishoe
Great food, slooowwwwww service.!We were 4th in line in the drive through and it took at least 20 minutes. There seemed to be several people working the food service line but very few actually preparing food. The staff needs more trailing.
Atmosphere: 3
Food: 5
Service: 1
Adamant Psycho
Food is hot and fresh, and jenny lyn was very kind and helpful. I appreciate the hspitality.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
amberjM7855HK
This horrible manager was rude to my mother refused to take her order and proceeded to tell me “f$&? you b@$&” through the drive thru box this is not the first time I’ve had problems with her cussing and being rude to my family but it is the first time she cussed me and I AM NOT going to tolerate that from anyone!!!! If she isn’t fired and remains to keep her job after this I will be taking legal action against the woman and the Arby’s establishment! This is totally unacceptable and completely unprofessional!!! I have worked on and off in fast food for 20 years this would never have been allowed in the establishments i have worked in she was rude to other people in line pretending not to hear them but when she decided she wanted to she repeated the order clearly so she heard just fine I believe the woman is under the influence and she refuses to give me her name or distric manager information i will take legal action if this remains unsolved and she continues to work in that store and me and my very large family will NEVER return to this location as long as she employed there. Numerous people have complained and been treated poorly by this woman and I WILL NOT tolerate the way she spoke to me today after I thought she was fired after cussing my husband some time back and I made complaints then! I don’t want gift cards i dont want anything except the assurance she has been terminated!!! Otherwise we will go to court!!!
Rob T
I drive through Smithville on my commute home from work. Saw they had 4 for $10 and thought I would pick up some for a quick dinner. I never ate there before. I took a bite of one and it was terrible. I tried a bite of the second one and it was terrible as well. All 4 looked like leftover shavings and tasted like they sat in mop water. I threw them out. I'll stick to just driving on through Smithville like usual.
Food: 1
Jo Anne McCormack
Always a good experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro, French Dip, Roast Beef, Curly Fries
c Thompson
This location is good, always consistent with fresh and hot food
Showed up at 10 AM and went through the drive through. Nobody answered so we circled around and tried again. Once again, nothing. We pulled up to the window and the workers just looked at us and would not come to the window even though they saw us and they had been open for 30 minutes.
Service: 1
Jessica Miller
As always, the food is great. It would be nice to pick up to-go orders placed through the app through the drive-thru though.
Arbys has good food, but it would be 100% better if they heated the sandwich buns.
Atmosphere: 4
Food: 4
Service: 5
Roast beefs are always good. But if your gonna bring potato cakes back ,you might want to cook when ordered. Mine were cold and rubbery.
Food: 1
Stood at register to place order forever. Lady saw us standing there. Then finally said she will have to you down here to place order. So moved to the register at the pickup area and lady was rude again and said no she will have to get you at drive through. She was busy too so we just left. Tired of rude people. She could have politely told us I am sorry but we are shorthanded and we will be with you shortly. A little niceness would have went a long way. First and last visit.
Service: 1
Great food, slooowwwwww service.!We were 4th in line in the drive through and it took at least 20 minutes. There seemed to be several people working the food service line but very few actually preparing food. The staff needs more trailing.
Atmosphere: 3
Food: 5
Service: 1
Food is hot and fresh, and jenny lyn was very kind and helpful. I appreciate the hspitality.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
This horrible manager was rude to my mother refused to take her order and proceeded to tell me “f$&? you b@$&” through the drive thru box this is not the first time I’ve had problems with her cussing and being rude to my family but it is the first time she cussed me and I AM NOT going to tolerate that from anyone!!!! If she isn’t fired and remains to keep her job after this I will be taking legal action against the woman and the Arby’s establishment! This is totally unacceptable and completely unprofessional!!! I have worked on and off in fast food for 20 years this would never have been allowed in the establishments i have worked in she was rude to other people in line pretending not to hear them but when she decided she wanted to she repeated the order clearly so she heard just fine I believe the woman is under the influence and she refuses to give me her name or distric manager information i will take legal action if this remains unsolved and she continues to work in that store and me and my very large family will NEVER return to this location as long as she employed there. Numerous people have complained and been treated poorly by this woman and I WILL NOT tolerate the way she spoke to me today after I thought she was fired after cussing my husband some time back and I made complaints then! I don’t want gift cards i dont want anything except the assurance she has been terminated!!! Otherwise we will go to court!!!
I drive through Smithville on my commute home from work. Saw they had 4 for $10 and thought I would pick up some for a quick dinner. I never ate there before. I took a bite of one and it was terrible. I tried a bite of the second one and it was terrible as well. All 4 looked like leftover shavings and tasted like they sat in mop water. I threw them out. I'll stick to just driving on through Smithville like usual.
Food: 1
Always a good experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro, French Dip, Roast Beef, Curly Fries
This location is good, always consistent with fresh and hot food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Arby's Signature Sandwiches
The
workers there are great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always good
Atmosphere: 5
Food: 5
Service: 5
Good food ?
Atmosphere: 3
Food: 5
Service: 4
Awesome food.
Parking: Plenty parking spaces.
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Classic Crispy Chicken Sandwich, Roast Beef
Showed up at 10 AM and went through the drive through. Nobody answered so we circled around and tried again. Once again, nothing. We pulled up to the window and the workers just looked at us and would not come to the window even though they saw us and they had been open for 30 minutes.
Service: 1
As always, the food is great. It would be nice to pick up to-go orders placed through the app through the drive-thru though.
Atmosphere: 5
Food: 5
Service: 3
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