Broke my leg and lady wouldn’t let me pickup from the window and tried to force me to come in. Blonde
Atmosphere: 1
Food: 1
Service: 1
B O
Will not find a nicer place.
Atmosphere: 5
Food: 5
Service: 5
Sabrina Hayes
Very time I think of I will give them another chance they screw up the order you go to a chicken place for chicken and they are out of something always and they are expensive it is ridiculous
Atmosphere: 1
Food: 2
Service: 1
Angela Todd
Could use some work
Atmosphere: 3
Food: 3
Service: 3
Jeffrey Ward
Ordered almost $50 worth of chicken on line for convenience. When I got to the drive through I told them I ordered on line, gave my name, and was told to just drive around to the window. When I got to the window I gave the young lady my name. She told me “that you are good this time, but next time you will have to come inside to pick up the order”. Good this time? Have to come inside? So if I order at the drive through I don’t have to come inside? By the way, your chicken is getting pretty small.
Food: 3
Service: 3
Kurapikachu
Almost every time I order food from here they get the order wrong and today I came back with the receipt so I could get what I ordered and they still gave me the wrong shit! You need to fire everyone and hire a whole new team or just close down cause ya’ll have been trash for at least the last two years!
Atmosphere: 1
Food: 1
Service: 1
Cody Dishner
Gave us the wrong food, the food we got was not edible in the slightest. We ordered inside and there is a loud obsessive bell sound that plays anytime someone approached 15 of the door which was frequent. (Which is why we took the food to go).
I hate that workers have to deal with that. No one wonder they are in a bed mood.
Atmosphere: 1
Food: 1
Service: 1
casey McClure
The only person there with the most consideration and care was the only person I wish didn't have to work there. She was hunched over and yall already know. But every one els there was not considerat with costumes inside the place, or even that one hunched over. And yes she was and elderly, presumably more than 40 if not more. And hunched over I mean legit bent over looking down. In respect I didn't take any pictures, but this place needs a change. All of there places do.....
Atmosphere: 1
Food: 1
Service: 1
Robert
Occasionally get a full size grumpy person that's had a rough day, but she always gets the order right.
The food is good but the level of service is severely lacking. I have not been there in over a year that I didn't have to pull up and wait, even just for a mere soft taco and a drink. Last night I had to stop since I was running so behind and kids were starving. We purchased a cantina bowl and 3 hard shell tacos. I expected to pull forward but what I did not expect was to wait 17 minutes for them to bring out a cantina bowl and one soft taco. I immediately went back in after checking and to my surprise no one would acknowledge me. After a few more minutes I finally spoke up, I was completely ignored. Then a guy from.the back came up to the front and yelled out, "2 hard tacos for car 1." I said, "For car one? That is me." They walked right past me and then after getting outside, one of the workers who had been sitting outside on his break since we got there tells them it is for the car behind us, so they give it to them. At this point I was finally heard, after becoming severely upset. Now, to say all of this, i will admit I am not usually one to show when I get upset and I feel bad for it so I do apologize. Afterwards, I finally got a young girl to come and ask about rhe incident and made it right, but come on KFC/ Taco Bell! Train your help or give them better guidelines. And to this generation of upcoming adults, the teacher in ne says, "Do better. Want MORE of, from and For yourself!" Very disappointing. One of your tried to help or fix an issue and the rest of your sat idols by and ignored it (me). If this is any inclination of how you come along in life, I am scared for your future.
Broke my leg and lady wouldn’t let me pickup from the window and tried to force me to come in. Blonde
Atmosphere: 1
Food: 1
Service: 1
Will not find a nicer place.
Atmosphere: 5
Food: 5
Service: 5
Very time I think of I will give them another chance they screw up the order you go to a chicken place for chicken and they are out of something always and they are expensive it is ridiculous
Atmosphere: 1
Food: 2
Service: 1
Could use some work
Atmosphere: 3
Food: 3
Service: 3
Ordered almost $50 worth of chicken on line for convenience. When I got to the drive through I told them I ordered on line, gave my name, and was told to just drive around to the window. When I got to the window I gave the young lady my name. She told me “that you are good this time, but next time you will have to come inside to pick up the order”. Good this time? Have to come inside? So if I order at the drive through I don’t have to come inside? By the way, your chicken is getting pretty small.
Food: 3
Service: 3
Almost every time I order food from here they get the order wrong and today I came back with the receipt so I could get what I ordered and they still gave me the wrong shit! You need to fire everyone and hire a whole new team or just close down cause ya’ll have been trash for at least the last two years!
Atmosphere: 1
Food: 1
Service: 1
Gave us the wrong food, the food we got was not edible in the slightest. We ordered inside and there is a loud obsessive bell sound that plays anytime someone approached 15 of the door which was frequent. (Which is why we took the food to go).
I hate that workers have to deal with that. No one wonder they are in a bed mood.
Atmosphere: 1
Food: 1
Service: 1
The only person there with the most consideration and care was the only person I wish didn't have to work there. She was hunched over and yall already know. But every one els there was not considerat with costumes inside the place, or even that one hunched over. And yes she was and elderly, presumably more than 40 if not more. And hunched over I mean legit bent over looking down. In respect I didn't take any pictures, but this place needs a change. All of there places do.....
Atmosphere: 1
Food: 1
Service: 1
Occasionally get a full size grumpy person that's had a rough day, but she always gets the order right.
Atmosphere: 5
Food: 5
Service: 4
Does not accept national coupons
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Was in the drive-through for over 30 minutes and there was only a couple cars ahead of me very poor experience for a drive
Not to bad of place to eat . They just send coupons every week to my house and I have to throw it away because they do not accept them.
Atmosphere: 4
Food: 4
Service: 3
Cashier Alex was helpful and kind.
Atmosphere: 5
Food: 5
Service: 5
I love their food. They have the best food ever, and probably the best food in Smithville Tennessee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy, Taco Salad
The food is good but the level of service is severely lacking. I have not been there in over a year that I didn't have to pull up and wait, even just for a mere soft taco and a drink. Last night I had to stop since I was running so behind and kids were starving. We purchased a cantina bowl and 3 hard shell tacos. I expected to pull forward but what I did not expect was to wait 17 minutes for them to bring out a cantina bowl and one soft taco. I immediately went back in after checking and to my surprise no one would acknowledge me. After a few more minutes I finally spoke up, I was completely ignored. Then a guy from.the back came up to the front and yelled out, "2 hard tacos for car 1." I said, "For car one? That is me." They walked right past me and then after getting outside, one of the workers who had been sitting outside on his break since we got there tells them it is for the car behind us, so they give it to them. At this point I was finally heard, after becoming severely upset. Now, to say all of this, i will admit I am not usually one to show when I get upset and I feel bad for it so I do apologize. Afterwards, I finally got a young girl to come and ask about rhe incident and made it right, but come on KFC/ Taco Bell! Train your help or give them better guidelines. And to this generation of upcoming adults, the teacher in ne says, "Do better. Want MORE of, from and For yourself!" Very disappointing. One of your tried to help or fix an issue and the rest of your sat idols by and ignored it (me). If this is any inclination of how you come along in life, I am scared for your future.
Atmosphere: 1
Food: 3
Service: 1
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