woman at window was very friendly, sandwich was hot , but had sauce leaking out all over the bun( messy) and fries were super cold. I personally don't mind waiting a few extra minutes for made to order.
Food: 2
Service: 5
Abdul Guiaa
The service was terrible! They didn’t include napkins and the drinks were different sizes and the sandwich was cold
Atmosphere: 1
Food: 1
Service: 1
Terrie LaMay
I ordered Cheese bacon double burger combo over 14.00 for just this combo my total bill 26.08. The burger was raw. I called Arby’s and a manager named Vanessa kept telling no they cooked it medium well. I told her they did not I took a picture of the raw meat. Does salmonella ring a bell here. Vanessa wanted to argue about it. I told her I would bring the sandwich which is going to cost me more gas I’m 70 on a fixed income. I want to post the picture but this app doesn’t let me. Vanessa was not on duty when I got to Arby’s the manager on duty was Caniya I hope I spelled it correctly or Caniya. She was magnificent customer service she listen to me then fix the problem. I was a Shoneys manager for a long time. In the words of Ray Danner if your mommy want eat don’t serve it. Still rings true today. The other manager Vanessa needs a class in customer service.
Atmosphere: 1
Food: 1
Service: 2
Courtney Norris
I don’t normally write reviews, but my experience at this Arby’s was too frustrating to ignore. I was on the phone with the “‘manager” and she was very rude wouldn’t hardly let me talk. employees was very rude to my son. They would treat my son very badly, he didn’t get no respect and apologize. As someone who works in a restaurant I like to be nice to my customers and greet them in. maybe it's time for some retraining or a new staff entirely. Wouldn’t recommend this place at all there’s very rube.
Atmosphere: 2
Food: 4
Recommended dishes: Roast Beef
Ignacio Guzman
excellent place, very good service
Atmosphere: 5
Food: 5
Service: 5
Nikki Smith
This was ABSOLUTELY THE CLEANEST FAST FOOD PLACE I HAVE BEEN IN!! And I eat out everyday! Lol. I asked for them to make me the loaded fries cuz I seen it on the Google site for this place. They made it for me, I also got the Mac n cheese, and a turkey sandwich. Every thing was delish!! I wish Every place was as good as this one!!
Atmosphere: 5
Food: 5
Service: 5
Muhammed Hafez
Ashley in the drive through was awesome. Super nice and friendly. We came 10 mins before closed and wasn’t mad like most places
Atmosphere: 4
Food: 5
Service: 5
Cheyenne Minis
The food is generally good, the only complaint I have is when I get a shake and I see them making it they're always running their fingers across the inside of the lid when they put it on. Fix that and the place is honestly fine
Atmosphere: 3
Food: 3
Service: 3
Lizzy Siedenberg
The wait was a bit long, but the hot, fresh food was worth it! Yummy.
Aaron Zlotky
The shift manager was extremely flustered by three cars in the drive through and got extremely rude. Food was good, though.
Got my entire order wrong didn't fix it. Waited 10 mins for my order to be taken. And I got a fry that was quarter full.
Atmosphere: 2
Food: 1
Service: 1
DevonM. Pratt
Friday December 27th, 2024 @ 8:55 pm CST *Extended wait time to order (10 minutes) *Extended wait time for food (13 minutes) *Food quality - fries were stale and cold and sandwich was not what I had ordered.
Atmosphere: 1
Food: 1
Service: 1
Mike Alcorn
Grat service and food
Atmosphere: 5
Food: 5
Service: 5
Sean Moran
Nice. I took my daughter for shakes. Service was fast and polite. The place is super clean and inviting.
woman at window was very friendly, sandwich was hot , but had sauce leaking out all over the bun( messy) and fries were super cold. I personally don't mind waiting a few extra minutes for made to order.
Food: 2
Service: 5
The service was terrible! They didn’t include napkins and the drinks were different sizes and the sandwich was cold
Atmosphere: 1
Food: 1
Service: 1
I ordered Cheese bacon double burger combo over 14.00 for just this combo my total bill 26.08. The burger was raw. I called Arby’s and a manager named Vanessa kept telling no they cooked it medium well. I told her they did not I took a picture of the raw meat. Does salmonella ring a bell here.
Vanessa wanted to argue about it. I told her I would bring the sandwich which is going to cost me more gas I’m 70 on a fixed income.
I want to post the picture but this app doesn’t let me.
Vanessa was not on duty when I got to Arby’s the manager on duty was Caniya I hope I spelled it correctly or Caniya.
She was magnificent customer service she listen to me then fix the problem. I was a Shoneys manager for a long time. In the words of Ray Danner if your mommy want eat don’t serve it. Still rings true today.
The other manager Vanessa needs a class in customer service.
Atmosphere: 1
Food: 1
Service: 2
I don’t normally write reviews, but my experience at this Arby’s was too frustrating to ignore. I was on the phone with the “‘manager” and she was very rude wouldn’t hardly let me talk. employees was very rude to my son. They would treat my son very badly, he didn’t get no respect and apologize.
As someone who works in a restaurant I like to be nice to my customers and greet them in. maybe it's time for some retraining or a new staff entirely. Wouldn’t recommend this place at all there’s very rube.
Atmosphere: 2
Food: 4
Recommended dishes: Roast Beef
excellent place, very good service
Atmosphere: 5
Food: 5
Service: 5
This was ABSOLUTELY THE CLEANEST FAST FOOD PLACE I HAVE BEEN IN!! And I eat out everyday! Lol. I asked for them to make me the loaded fries cuz I seen it on the Google site for this place. They made it for me, I also got the Mac n cheese, and a turkey sandwich. Every thing was delish!! I wish Every place was as good as this one!!
Atmosphere: 5
Food: 5
Service: 5
Ashley in the drive through was awesome. Super nice and friendly. We came 10 mins before closed and wasn’t mad like most places
Atmosphere: 4
Food: 5
Service: 5
The food is generally good, the only complaint I have is when I get a shake and I see them making it they're always running their fingers across the inside of the lid when they put it on. Fix that and the place is honestly fine
Atmosphere: 3
Food: 3
Service: 3
The wait was a bit long, but the hot, fresh food was worth it! Yummy.
The shift manager was extremely flustered by three cars in the drive through and got extremely rude. Food was good, though.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Roast Beef
Restaurantji Recommends
Food was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Got my entire order wrong didn't fix it. Waited 10 mins for my order to be taken. And I got a fry that was quarter full.
Atmosphere: 2
Food: 1
Service: 1
Friday December 27th, 2024 @ 8:55 pm CST
*Extended wait time to order (10 minutes)
*Extended wait time for food (13 minutes)
*Food quality - fries were stale and cold and sandwich was not what I had ordered.
Atmosphere: 1
Food: 1
Service: 1
Grat service and food
Atmosphere: 5
Food: 5
Service: 5
Nice. I took my daughter for shakes. Service was fast and polite. The place is super clean and inviting.
Atmosphere: 5
Food: 5
Service: 4
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