There was only one person working in the building. Took 15 minutes to get the food even though we were the only customers. Which is fine if you aren't expecting to be in a hurry. I do like their five dollar bundle is back but it's not for if your in a rush.
Atmosphere: 3
Food: 3
Service: 3
Jack Pearl
Bro this location is on point. gg thanks!
James Howell
Busy location, understaffed, but employees work hard and are pleasant. I hope they get some relief but will keep going and being
Atmosphere: 5
Food: 5
Service: 5
Anna Pace
If it was possible to submit a review with zero stars, I would. We ordered $40 worth of food. Not only is the robotic ordering system a huge pain, we were told to pull up for 3-4 minutes because they had to fry our patties. Fast forward almost 20 minutes later. We are still waiting. The 2 cars behind us have gotten their food and left. I go to the window to check on our food and am told it is just the one worker and they’re working on it as she proceeds to slam the window in my face. Not even exaggerating. Not my problem they’re understaffed. Yet here I sit. Still waiting. We have made our very last trip to Checkers. Horrible, horrid customer service. Not to mention overpriced. Oh, and let’s not forget when the female brings our food out, no apology for the wait. My teenage son rolls the window down to get the food and politely says “thank you”. Her reply was an “mmm hmm” and she storms off. Highly unprofessional. To spend that kind of $ for 3 people to eat at what is supposed to be a fast food restaurant is insane. Fool me once, shame on you. I guarantee we will NEVER return. We literally got our receipt at 5:34 and pulled out of the parking lot at 5:56.
Atmosphere: 1
Service: 1
Chad Western
No ice for my drink! Fries were very hard and cold! Last but not least, burger was cold. It’s crazy for this to be lunch time with no traffic and have this bad of a quality food!
Atmosphere: 4
Food: 1
Service: 3
Tina Hill
I was charged $29.07 for 20 garlic Parmisean wings, and when I recieved them they was not cooked all the way and the boxes in bag were so greasy with the garlic butter, it was just a hot mess, to be so expensive you would think they could do better.
Food: 2
Mark Rilla
I came sometime around the morning and there was a lady in white and black hair that with at purple shirt on sat there on her phone for about 30-40 minutes while I waited at the window when she finally seen me she came to the window with and horrible attitude and said they weren’t taking orders she just didn’t want to make any food THE STORE WAS DEFINITELY OPEN this is the WORST location.
Atmosphere: 1
Food: 1
Service: 1
darrell holt
Absolutely Hated the automated orderingAnd it took
Atmosphere: 1
Food: 2
mike
Lady was rude and messed up the sandwich 2 times in a row, 2nd time they did it on purpose by putting so much tartar sauce on the fish sandwich it was sliding off the bun.
Atmosphere: 1
Food: 1
Service: 1
Lace Nims
actual people were nice I just don't like the order taker bot at the drive thru
The automated drive thru was weird and the cheese sticks are terrible. Stick to the burgers and fries.
Atmosphere: 2
Food: 3
Service: 4
Bjorn eagle eye
Went to chow down on some good food, found our flag laying on the ground. This is extremely disrespectful to our country and those who died to defend it. Never recommending or eating at this chain again. Store #3622 Smyrna TN.
Kenneth Voyles
Service could have been better, waited 18 minutes after ordering to get food, nobody in front of me, food was not
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Our Famous Seasoned Fries Topped with Cheese Ranch and Crispy Bacon
Ashley Johnson
Disgusting. I used to love checkers but they gave me half cooked cheese sticks and old fries that were a super dark brown color and chewy. I’ll go elsewhere
Linda Lewis
I went to get lunch fir 3 people. My order was wrong when I got back to my office. I went right back. Told them we kept 2 items and I wanted other items remade. I didn't want the fries cold when I got back. She was kind of rude and said I'll ask the manager. Came back and said I'll put your refund back on the card you used. Didn't say sorry or anything for wasting my lunch hour. 1 item I dropped I thought it was a burger cause of color. It was burnt chicken?? I would not waste my time with them ever again. The service and foid are awful.
There was only one person working in the building. Took 15 minutes to get the food even though we were the only customers. Which is fine if you aren't expecting to be in a hurry. I do like their five dollar bundle is back but it's not for if your in a rush.
Atmosphere: 3
Food: 3
Service: 3
Bro this location is on point. gg thanks!
Busy location, understaffed, but employees work hard and are pleasant. I hope they get some relief but will keep going and being
Atmosphere: 5
Food: 5
Service: 5
If it was possible to submit a review with zero stars, I would. We ordered $40 worth of food. Not only is the robotic ordering system a huge pain, we were told to pull up for 3-4 minutes because they had to fry our patties. Fast forward almost 20 minutes later. We are still waiting. The 2 cars behind us have gotten their food and left. I go to the window to check on our food and am told it is just the one worker and they’re working on it as she proceeds to slam the window in my face. Not even exaggerating. Not my problem they’re understaffed. Yet here I sit. Still waiting. We have made our very last trip to Checkers. Horrible, horrid customer service. Not to mention overpriced. Oh, and let’s not forget when the female brings our food out, no apology for the wait. My teenage son rolls the window down to get the food and politely says “thank you”. Her reply was an “mmm hmm” and she storms off. Highly unprofessional. To spend that kind of $ for 3 people to eat at what is supposed to be a fast food restaurant is insane. Fool me once, shame on you. I guarantee we will NEVER return. We literally got our receipt at 5:34 and pulled out of the parking lot at 5:56.
Atmosphere: 1
Service: 1
No ice for my drink! Fries were very hard and cold! Last but not least, burger was cold. It’s crazy for this to be lunch time with no traffic and have this bad of a quality food!
Atmosphere: 4
Food: 1
Service: 3
I was charged $29.07 for 20 garlic Parmisean wings, and when I recieved them they was not cooked all the way and the boxes in bag were so greasy with the garlic butter, it was just a hot mess, to be so expensive you would think they could do better.
Food: 2
I came sometime around the morning and there was a lady in white and black hair that with at purple shirt on sat there on her phone for about 30-40 minutes while I waited at the window when she finally seen me she came to the window with and horrible attitude and said they weren’t taking orders she just didn’t want to make any food THE STORE WAS DEFINITELY OPEN this is the WORST location.
Atmosphere: 1
Food: 1
Service: 1
Absolutely Hated the automated orderingAnd it took
Atmosphere: 1
Food: 2
Lady was rude and messed up the sandwich 2 times in a row, 2nd time they did it on purpose by putting so much tartar sauce on the fish sandwich it was sliding off the bun.
Atmosphere: 1
Food: 1
Service: 1
actual people were nice I just don't like the order taker bot at the drive thru
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The automated drive thru was weird and the cheese sticks are terrible. Stick to the burgers and fries.
Atmosphere: 2
Food: 3
Service: 4
Went to chow down on some good food, found our flag laying on the ground. This is extremely disrespectful to our country and those who died to defend it. Never recommending or eating at this chain again. Store #3622 Smyrna TN.
Service could have been better, waited 18 minutes after ordering to get food, nobody in front of me, food was not
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Our Famous Seasoned Fries Topped with Cheese Ranch and Crispy Bacon
Disgusting. I used to love checkers but they gave me half cooked cheese sticks and old fries that were a super dark brown color and chewy. I’ll go elsewhere
I went to get lunch fir 3 people. My order was wrong when I got back to my office. I went right back. Told them we kept 2 items and I wanted other items remade. I didn't want the fries cold when I got back. She was kind of rude and said I'll ask the manager. Came back and said I'll put your refund back on the card you used. Didn't say sorry or anything for wasting my lunch hour. 1 item I dropped I thought it was a burger cause of color. It was burnt chicken?? I would not waste my time with them ever again. The service and foid are awful.
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