Cheddar's Scratch Kitchen

Great place to eat

Atmosphere: 5

Food: 5

Service: 3

Ordered food to go
Service was good
Food was great

Food: 5

Service: 4

This is a great family spot for a meal. The wait staff is friendly and helpful and the food is always delicious. The menu isn't overwhelming when it comes to the choices and they always have fresh croissants ready for you. Even when it's busy the wait isn't very long and our food comes out fairly quickly. 10/10

Atmosphere: 5

Food: 5

Service: 5

Great service, but its just typical corporate resturant foods. I found it to be a little boring.

Atmosphere: 3

Food: 4

Service: 4

The service was first rate and atmosphere was fine. My ribs tasted just ok but the texture was hard & most of it was difficult to chew.

Atmosphere: 5

Food: 4

Service: 5

This chedders is better than the one in Hendersonville. Service was better it was cleaner

Atmosphere: 5

Food: 5

Service: 5

First time experience, loved the environment, the staff and the food a total 10/10 for me.
Had the spinach dip, the ribs and the drinks were an absolute treat.

Atmosphere: 5

Food: 5

Service: 5

Food was delicious as always. Didn't see much of our waitress once we got our food. Was kind of disappointed they didn't have an aquarium like the other Cheddar's I've been to. Unless I missed it.

Atmosphere: 5

Food: 5

Service: 4

All the food was really good. We ordered a burger, but it was OK, but it was still good for the type of restaurant in the atmosphere was really good with all the music that they were playing and the customers were really nice and the waitress.

Atmosphere: 5

Food: 4

Service: 5

When I first walked in, the atmosphere felt warm and inviting. I loved the soft glow of the lights and the overall vibe—it was comforting, almost promising a great evening.

Unfortunately, that promise was broken by our waitress. She had magenta-purple hair and slightly crooked teeth, and while appearances don’t matter to me, her behavior did. From the moment she approached our table, she came in with high energy—talking fast, waving at us—almost like she was on overdrive. At first, it was quirky and harmless, even when she joked about the baby we had with us, asking if he wanted Patron or Modelo. I let it slide and didn’t take offense.

She took our orders and returned with our food surprisingly fast. But after that? It felt like we stopped existing to her.

About thirty minutes later, I was still eating my buffalo wraps, which were falling apart in my hands, while the fries sat there dry and unappetizing. I finished my drink and the side of ranch, waiting for a refill. She didn’t come. Fifteen… twenty minutes passed. I watched her chatting at the bar with other staff, laughing, making conversation—everywhere but at our table. She only acknowledged us when she happened to bring food to another table nearby, asking how we were doing for the second—and final—time during the entire visit.

We told her we needed to-go plates, drink refills, and more ranch. She agreed, brought us the boxes, and even though the service had been lackluster, we still tipped her $12, hoping to show kindness.

Then came the longest wait of the night. Twenty more minutes went by with no drinks, no ranch—just us watching her pick up menus outside and stand talking with another staff member. When she finally returned, confused about why we were still there, we had to explain our request again. She apologized, saying she “was doing other things,” then brought our drinks within five minutes… but still no ranch. At that point, we just gave up and left.

What really unsettled me, though, was how she kept touching and fussing over the baby, even making a motion like she wanted to squish his head. Then she launched into a strange story about a man being arrested and compared it to our baby, saying they were “both alike.” It was uncomfortable and bizarre.

Even my own mother said the waitress had a certain kindness about her—but with an odd, gothic undertone in everything she said and did.

I can confidently say this: I will never request her service again.

Atmosphere: 5

Food: 4

Service: 3

Great place to eat

Atmosphere: 5

Food: 5

Service: 5

Phenomenal. My wife and I came here; she got one of the steaks, while I got the ribs and shrimp combo. We had the onion ring appetizer, which was also worthwhile. Definitely will be coming back soon

Atmosphere: 5

Food: 5

Service: 5

Was a first date nice experience

Atmosphere: 5

Food: 5

Service: 5

When I say our server Inez went above and beyond during our time here at cheddars, that is an understatement! From the time we sat down until the time we left, she made our experience 10 times better. Yes the food was amazing. However, her service alone will definitely be bringing me back to cheddars often! This was my first time ever being at a cheddars, I am from Ohio, and this will definitely not be my last. GO INEZ!!!!! Thank you Cheddars🫶🏽

Atmosphere: 5

Food: 5

Service: 5

The Spinach Dip was disgustingly cheesy

Food: 1

Service: 3