Chick-fil-A

470 Sam Ridley Pkwy W, Smyrna
(615) 459-3290

Recent Reviews

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SKY STEPHENS

I ordered takeout for the first time in awhile from chick fil a, the cashier was very nice and he got my lemonade and ice cream right away. Seconds later my food came out, it was warm still when I got home and tasted very nice.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

Alfredo Amezquita

Staff was friendly and even with a long line the service was quick.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken

Curtis Claiboourne

Best chicken

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken, Nuggets, Cobb Salad

Kimberly McCullough

Always great service

Atmosphere: 5

Food: 5

Service: 5

Morgan P

If you have dietary restrictions, be extremely cautious when ordering food or drinks at this location. I specifically ordered a diet lemonade through the app and double-checked with two employees before taking a sip. Despite their initial reassurance, I later found out from another employee that it was actually regular lemonade. This mistake made me feel sick, and it was clear that the staff didn’t take the situation seriously. I do not recommend this location.

Atmosphere: 1

Food: 1

Service: 1

Tawni Greenfield

I’d love to know why everytime I submit a mobile order I still have to pull forward and wait for my order to be prepared. The people behind me who order at the location get my food well before me. What’s the point in using the mobile app?! I order ahead so I don’t have to wait. This happens whether the location is busy or I’m the only one arriving. It makes zero sense. Make Mobile orders priority! We order ahead so arrive pickup and go.

Service: 1

Brandon Blair

Good sandwich and Mac and cheese.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Spicy Chicken, Mac & Cheese

Christina Breedlove

Slowest Chick-fil-A I’ve ever been to. Where we live, the drive thru line can be out to the road and we can be through it and out in 5 minutes. Here it took 30 minutes. And our order was pretty basic. Then when we got back to the hotel with our food, not only did they not put extra pickles on our sandwiches like we asked, but they put a posted Polynesian sauce in the bag and it got all over everything.

Jamei

Just ordered a 12 count GRILLED nugget and they gave me regular. I’m not sure what she was listening to but it wasn’t me.

Em T

I had a disappointing experience. The cashier was rude while I was ordering. She was complaining about my order and making faces like she didn’t want to help me. It made me feel really unwelcome. She took a while taking my order which, if she’s still learning that’s no problem the problem was that she was annoyed at me just for taking my order and doing her job.i don’t know what her deal was. I hope they can work on giving the lady some extra training and teach her to be more respectful. She was an older lady gray hair and glasses.

Atmosphere: 1

Food: 1

Service: 1

Noel J

Great food and fast service despite being always very busy

Vegetarian options: Not much. Salad with no chicken, but it’s a good salad

Parking: Drive thru is always busy, but they move it through pretty fast

Kid-friendliness: High chairs available

Wheelchair accessibility: Wheelchair accessible entrance. Some of the aisles are a little narrow, but passable

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Grilled Chicken, Nuggets, Spicy Chicken

Shauntelle Woods

This location never has cookies. It was 7:30 pm when I went to the drive thru and they are out of cookies. Y’all close at 10:00. This is ridiculous.

Michael Hailey

Pickles didn’t touch, just how the lord intended!

Atmosphere: 5

Food: 5

Service: 5

Sierra Sodan

I just went through the drive thru and ordered a no.1 combo and then another no.1 just the sandwich. I get home with it and my extra sandwich was just the bun. It's what they apparently charged me for but not what I ordered at all.

Atmosphere: 2

Food: 2

Service: 2

Blusky45

In the past, We have ordered chicken nuggets that were delicious. Lately, chicken nuggets taste old.

Food: 2

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