Dunkin'
1041 Sgt Asbury Hawn Way, Smyrna
(615) 358-9544
Recent Reviews
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Neville is such a nice and friendly professional employee!!! Always good to see him smiling!! He keeps me coming back!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. Real shitty attitudes.
Food: 3
Service: 1
Fantastic food and really nice people. The food bowl is amazing.
Atmosphere: 5
Food: 5
Service: 5
Manager & employees alike all got the same stank attitude . Long faced & miserable everytime I come. Get a new manager.
Ordere two cappucinos via UberEats, and they just made two regular coffees with milk, disgusting service.
Food: 1
Please don’t go there staff will directly ignore you
Atmosphere: 1
Food: 1
Service: 1
Baddest place ever I stand there for hours nobody even asked me. Hey how can I help you or what do you want?
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin ever. Service is terrible. Please don’t go here.
Today I went through the drive thru and was greeted with a happy voice. This is the first time in a very long time I met someone that seemed happy to be kind and pleasant at a fast food restaurant. When I arrived at the window I met Kay. She's the manager. I will be going here more now. I really hope Kay stays.
Atmosphere: 5
Food: 5
Service: 5
I haven't been to a baskin Robbins in years, but recently moved back to this area and have been having a craving for the reeses peanut butter sundae. So I ordered one. I wish I had gotten one! I'm not sure what this lady made me, but it was not even close to what I had ordered. Then on top of it, covered with it whip cream to the point where I couldn't see the ice cream, I wasn't in a position to watch her making it, so I had to take it on faith, she knew what she was doing. Upon getting home, craving my sundae, I scraped off the whip cream, to find nuts, & chocolate ice cream, with a cherry.. I was instantly very upset. For literally 1 scoop of ice cream, 8 pieces of nuts, 1 cherry, and enough whip cream to gag a mule, cost me $7.50! Which I wouldn't have had an issue with, IF IT'S WHAT I HAD ORDERED! It's not like they were busy, as I was literally the only one in the place besides the lady that worked there! She was nice enough, just had NO idea on how to make what I asked for... major disappointment!! I hope there's others still sins so I can try a different location because I won't be back to this one...
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Service was awful
Atmosphere: 1
Food: 1
Service: 1
Terrible decision. Service is so bad I will never go back I was the only car in drive thru but it took 20 min. Coffee taste is up to standers but not worth the wait. I do not recommend
Atmosphere: 1
Food: 2
Service: 1
Worst customer service I have ever had. Had a mobile pick up order they said pull up to the window and never came to the window. Then when I went in both of the ladies had a horrible attitude. All you have to do is acknowledge your customers. Do not go to this Dunkin management and corporate should be ashamed of themselves
Atmosphere: 1
Food: 1
Service: 1
20 minutes wait no other customers.
Atmosphere: 1
Food: 5
Service: 1
Ungodly amounts of sugar, I can’t even taste the coffee.
Atmosphere: 1
Food: 1
Service: 1
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