El Gorila Raspados

The service here is really bad the ladies that work here always have an attitude that doesn’t make you want to come back. The place is always dirty, dirty floors dirty tables and chairs not a good experience. Hopefully it gets better.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Banana Split

I absolutely LOVE this place!!! I always get the Mangonada made with the mango ice cream. This time, I also got the Fruta Loca with the mango ice cream for my fiancé. The people that work there are AMAZING! EXTREMELY friendly people, and there is always someone there who speaks English to help communicate if needed. I am very big on supporting local small businesses.If you get the chance, stop by and get a treat!!! Delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Snow Cone, Banana Split, Tostilocos

Terrible service, the sign on the store says they close at 9 and the girls are already closing at 8:30, I don't recommend it, zero stars

At the entrance door it indicates an opening hours 2 times in a row, I arrived 20 minutes and up to 1 hour before closing time and it is already closed, update the information on the door please

Service: 1

I went for an esquite on Sunday, they gave me what came out of the pot, they drained it into a strainer, my esquite was cold, the girl was in a bad mood and to make matters worse, she didn't have change, she still gave me pure quarters that took too long to serve me . The worst esquite I have ever eaten from there, I won't be coming back... I will return to Michoacána

Atmosphere: 1

Food: 1

Service: 1

They don't speak english

Atmosphere: 1

Food: 1

Service: 1

Very good service!!

Atmosphere: 5

Food: 5

Service: 5

Very bad experience, super bad

Service: 1

The items they sell are amazing!Unfortunately the service was horrible. I went last week to the new location. The service was horrible. After about 5 minutes of standing there they finally walked up and took my order. The girls were too busy chit chatting. I had ordered my item and as I was about to order for my daughter the lady interrupted me and asked me to stop ordering until she was done making my order and then i could proceed to continue ordering.Then she gave me my order with no spoon and there were no napkins in site I had to leap over a counter to get napkins because they were busy chit chatting and the other lady was busy eating.I love it here but they might want to consider hiring new people.

Service: 1

The gorilla has always been our preference, but this last time the mangonadas were not good, the snow was very dry and tasteless, the shaved ice was excellent.

Atmosphere: 4

Food: 3

Service: 3

Horrible service. Was super excited to try.... walked in the store.... the women spoke to the lady in front of me and another woman of the same ethnicity that came on 5 min after I did. They not would not greet me nor ask what I wanted. A younger lady finally greeted me when she saw how disappointed and appalled by the treatment I received. I left without getting anything. No way to treat people. You don't know what people are doing through. If you didn't want to serve everyone then you shouldn't have a business.

Atmosphere: 1

Service: 1

Good customer service

Very good place for cravings

Their products, as always, are delicious but the new employees talk too much and don't concentrate. They don't keep orders in order. It takes approximately an hour to give you your order at the store. I give it a ? but for the girls ❌

Everything is very delicious but it does take time for them to have the order ready, especially for the cakes ? and I think they need to be a little more organized in the line because sometimes they serve people who arrive after you