The items they sell are amazing!Unfortunately the service was horrible. I went last week to the new location. The service was horrible. After about 5 minutes of standing there they finally walked up and took my order. The girls were too busy chit chatting. I had ordered my item and as I was about to order for my daughter the lady interrupted me and asked me to stop ordering until she was done making my order and then i could proceed to continue ordering.Then she gave me my order with no spoon and there were no napkins in site I had to leap over a counter to get napkins because they were busy chit chatting and the other lady was busy eating.I love it here but they might want to consider hiring new people.
Service: 1
Jose Luis Rueda Jeronimo
The gorilla has always been our preference, but this last time the mangonadas were not good, the snow was very dry and tasteless, the shaved ice was excellent.
Atmosphere: 4
Food: 3
Service: 3
Ra Moore
Horrible service. Was super excited to try.... walked in the store.... the women spoke to the lady in front of me and another woman of the same ethnicity that came on 5 min after I did. They not would not greet me nor ask what I wanted. A younger lady finally greeted me when she saw how disappointed and appalled by the treatment I received. I left without getting anything. No way to treat people. You don't know what people are doing through. If you didn't want to serve everyone then you shouldn't have a business.
Atmosphere: 1
Service: 1
Bianca Ruelas
Their products, as always, are delicious but the new employees talk too much and don't concentrate. They don't keep orders in order. It takes approximately an hour to give you your order at the store. I give it a ? but for the girls ❌
Silvia Hernandez
Everything is very delicious but it does take time for them to have the order ready, especially for the cakes ? and I think they need to be a little more organized in the line because sometimes they serve people who arrive after you
H P
An excellent option to kill that snack taste.
S7V7NFîV5
I went to the new location..it was closed on a weekday around noon.Stop the weak excuses, you're loosing revenue and existing clients due to laziness and accountability.Looks like the place is running out of business always closed and super slow
Love this place. Waaaaaaay better than la michuacana. Does have less ice cream flavors but they do have better other snacks and also prep them better
Henry Rodas Perez
Very good everything
Veronica Cuahua
They gave me a good service I highly recommend it
Iphone 6.
It's okay not the best but also not the worst. Staff is somewhat friendly but didn't talk much as if they were in a bad mood. Anyways fruit was really good but not the waters they make there. No flavor what so ever I recommend they are more ingredients to it for more robust and bold flavors!
Fresh R.
Super friendly staff and cheap snacks. Everything was fresh and made right in front of you. Will be back!
They don't speak english
Atmosphere: 1
Food: 1
Service: 1
Very good service!!
Atmosphere: 5
Food: 5
Service: 5
Very bad experience, super bad
Service: 1
The items they sell are amazing!Unfortunately the service was horrible. I went last week to the new location. The service was horrible. After about 5 minutes of standing there they finally walked up and took my order. The girls were too busy chit chatting. I had ordered my item and as I was about to order for my daughter the lady interrupted me and asked me to stop ordering until she was done making my order and then i could proceed to continue ordering.Then she gave me my order with no spoon and there were no napkins in site I had to leap over a counter to get napkins because they were busy chit chatting and the other lady was busy eating.I love it here but they might want to consider hiring new people.
Service: 1
The gorilla has always been our preference, but this last time the mangonadas were not good, the snow was very dry and tasteless, the shaved ice was excellent.
Atmosphere: 4
Food: 3
Service: 3
Horrible service. Was super excited to try.... walked in the store.... the women spoke to the lady in front of me and another woman of the same ethnicity that came on 5 min after I did. They not would not greet me nor ask what I wanted. A younger lady finally greeted me when she saw how disappointed and appalled by the treatment I received. I left without getting anything. No way to treat people. You don't know what people are doing through. If you didn't want to serve everyone then you shouldn't have a business.
Atmosphere: 1
Service: 1
Their products, as always, are delicious but the new employees talk too much and don't concentrate. They don't keep orders in order. It takes approximately an hour to give you your order at the store. I give it a ? but for the girls ❌
Everything is very delicious but it does take time for them to have the order ready, especially for the cakes ? and I think they need to be a little more organized in the line because sometimes they serve people who arrive after you
An excellent option to kill that snack taste.
I went to the new location..it was closed on a weekday around noon.Stop the weak excuses, you're loosing revenue and existing clients due to laziness and accountability.Looks like the place is running out of business always closed and super slow
Restaurantji Recommends
Love this place. Waaaaaaay better than la michuacana. Does have less ice cream flavors but they do have better other snacks and also prep them better
Very good everything
They gave me a good service I highly recommend it
It's okay not the best but also not the worst. Staff is somewhat friendly but didn't talk much as if they were in a bad mood. Anyways fruit was really good but not the waters they make there. No flavor what so ever I recommend they are more ingredients to it for more robust and bold flavors!
Super friendly staff and cheap snacks. Everything was fresh and made right in front of you. Will be back!