I ordered two pizza’s , and after waiting an hour for them to arrive, I received a message saying the order had been canceled. I didn't cancel the order, and when I contacted the manager, he told me they couldn't send the pizza’s again because they had already refunded my money . It’s very bad store bad delivery bad service zero rate
John Manning
I ordered online then called to make sure the order went through bc this was an issue in the past upon arriving they stated that they didn't make it so we sat waiting once it was done it was given to the delivery driver by accident had to wait some more once we got home very little bacon no mayo on a BLT pizza very disappointing specially on 50.00 worth of pizza if you are a jet's pizza fan like me I would suggest not using the Smyrna almaville Rd. Location this is not the first time with issues from this location just the first time posting it
Atmosphere: 1
Food: 1
Service: 1
John Doe
EXCELLENT FOOD. needs 5 stars.
Atmosphere: 5
Food: 5
Service: 5
John Miller
Love there pizza even though it can be a tad expensive. Detroit style just so good. Cajun crust or garlic is the best.
Atmosphere: 5
Food: 5
Service: 4
Stephanie Matthews
Awesome pizza! Fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
J Faulk
I placed and order at 9:50 Saturday night, an hour and 10 minutes before they close. The tracker said that it would be 60 minutes until delivery, the tracker showed they were making it, and my card was charged. 11:30 comes, and still no pizza. Tracker says they're still making, but the store is closed now and no answer when calling. The next morning the tracker still shows making it, but the charge on my card was removed. If they were going to cancel the order they could have called and said so, and I wouldn't be upset after sitting for almost 2 hours expecting a pizza that never showed up. Terrible customer service
Service: 1
Maureen Anton
We are from Chicago (where there is great pizza everywhere) …… but in TN Jets is close. (Get the extra cheese)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
zinger305
Pizza is good but the wings are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Boat, Pepperoni Pizza, Hawaiian, Thin, Small Deep Dish Duo - Jet 10, Cheese Pizza, 8 Corner One Topping, Greek Salad, Boneless Chicken, BBQ Chicken, Small Hawaiian Pizza
Scott Hill
I order for pickup, have never been disappointed. 5 cheese bread is fantastic
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Detroit-Style Deep Dish
Jade Ingram
What part of my no soliciting sign did you not understand? Do you people not understand how to read? I watched on camera as your employee read the sign and continued to leave your trash on my door. Apparently you people need to go back to the second grade.
Delivery took 1hr 45 minutes, food wasn’t even warm, I think we’ll probably not order with them for a while
Food: 1
Service: 1
Candace Townsley
Visiting from out of town and my friends ordered 3 medium pizzas for delivery on a Wednesday night. It took one hour and 40 minutes for the pizza to be delivered. It tasted alright, it wasn’t hot and we were hungry. The driver explained that she was the only driver for the night. I realize that’s a problem but, let the customer know the situation and tell them it’s going to be over an hour! Plan to try another place on my next visit.
Food: 2
Service: 1
W L Gregg
A lot better than I expected.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Shon Jones
Jet's NEVER disappoints
Atmosphere: 4
Food: 4
Service: 4
Brad Haynie
No tables it's a pick up and go nice staff food always good, hot
I ordered two pizza’s , and after waiting an hour for them to arrive, I received a message saying the order had been canceled. I didn't cancel the order, and when I contacted the manager, he told me they couldn't send the pizza’s again because they had already refunded my money . It’s very bad store bad delivery bad service zero rate
I ordered online then called to make sure the order went through bc this was an issue in the past upon arriving they stated that they didn't make it so we sat waiting once it was done it was given to the delivery driver by accident had to wait some more once we got home very little bacon no mayo on a BLT pizza very disappointing specially on 50.00 worth of pizza if you are a jet's pizza fan like me I would suggest not using the Smyrna almaville Rd. Location this is not the first time with issues from this location just the first time posting it
Atmosphere: 1
Food: 1
Service: 1
EXCELLENT FOOD. needs 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Love there pizza even though it can be a tad expensive. Detroit style just so good. Cajun crust or garlic is the best.
Atmosphere: 5
Food: 5
Service: 4
Awesome pizza! Fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
I placed and order at 9:50 Saturday night, an hour and 10 minutes before they close. The tracker said that it would be 60 minutes until delivery, the tracker showed they were making it, and my card was charged. 11:30 comes, and still no pizza. Tracker says they're still making, but the store is closed now and no answer when calling. The next morning the tracker still shows making it, but the charge on my card was removed. If they were going to cancel the order they could have called and said so, and I wouldn't be upset after sitting for almost 2 hours expecting a pizza that never showed up. Terrible customer service
Service: 1
We are from Chicago (where there is great pizza everywhere) …… but in TN Jets is close. (Get the extra cheese)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pizza is good but the wings are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Boat, Pepperoni Pizza, Hawaiian, Thin, Small Deep Dish Duo - Jet 10, Cheese Pizza, 8 Corner One Topping, Greek Salad, Boneless Chicken, BBQ Chicken, Small Hawaiian Pizza
I order for pickup, have never been disappointed. 5 cheese bread is fantastic
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Detroit-Style Deep Dish
What part of my no soliciting sign did you not understand? Do you people not understand how to read? I watched on camera as your employee read the sign and continued to leave your trash on my door. Apparently you people need to go back to the second grade.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Delivery took 1hr 45 minutes, food wasn’t even warm, I think we’ll probably not order with them for a while
Food: 1
Service: 1
Visiting from out of town and my friends ordered 3 medium pizzas for delivery on a Wednesday night. It took one hour and 40 minutes for the pizza to be delivered. It tasted alright, it wasn’t hot and we were hungry. The driver explained that she was the only driver for the night. I realize that’s a problem but, let the customer know the situation and tell them it’s going to be over an hour! Plan to try another place on my next visit.
Food: 2
Service: 1
A lot better than I expected.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Jet's NEVER disappoints
Atmosphere: 4
Food: 4
Service: 4
No tables it's a pick up and go nice staff food always good, hot
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
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