Krystal

750 Nissan Dr, Smyrna
(615) 223-1961

Recent Reviews

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Michelle Shearer

Awesome

Atmosphere: 5

Food: 5

Service: 5

Kevin Durham

Just had the best restaurant experience in a long time at this Krystal. Stopped in on my Vespa w/ my 10 yr old grandson to pick up some food to take home. Chatted with the most awesome young man ever, who came out from the back to take his break. He was so nice and friendly and polite. The food was great, BTW, but being treated so well was the highlight of my day.

Atmosphere: 5

Food: 5

Service: 5

W Smitty

The krystals were fabulous as always but the chili had an off taste to it and had to throw it away

Atmosphere: 4

Food: 3

Service: 4

Terrie LaMay

I’m really disappointed the last two times I ordered sackfuls of 12 and 24.
The were slopped together buns soggy from the grease from burgers. I paid too much to get this kind of food. The fries were not cooked thoroughly they were limp. I’m not going to order there any longer. If I have to go to Murfreesboro so be it.

Update: 07/28/2025
The management sent me an email on 07/25/2025.
Of course, I don’t look at my emails everyday. I saw it on 07/25/2025 it had a code for me to order food. They sent the email around noon. It expired that night at 01 minute after midnight. The moral of the story. They tried and failed to do the right thing. Krystal will see no more of my money.
They really didn’t care to fix the problem. I didn’t do this for free food. I did this for them to correct the problem.

Atmosphere: 2

Food: 2

Service: 3

Sherry carlisle smith

Tyler was fantastic at drive thru, polite and prompt!!!!

Atmosphere: 5

Food: 5

Service: 5

tammy wiseman

Sweet girl at the window. Her name was alyssa. Very kind and even started a conversation with me. Best experience i’ve had with a worker at this location. She definitely needs a raise.

Atmosphere: 4

Food: 3

Service: 5

Steve McCormick

I like them ask for fresh fries and they cook them

Atmosphere: 5

Food: 5

Service: 5

Shaun Ciesliga (Presspilot)

Would have got 5 start, but so slow. Over 10 min wait time for 8 cheese Krystal's. But man worth the wait if you're not in a hurry.

Atmosphere: 5

Food: 5

Service: 5

Darrell Moore

Meal was as expected. A little more attention to the burger assembly would be appreciated. Chicken awesome as usual except for a few broken bones in the wings.

Atmosphere: 4

Food: 4

Service: 4

jackie woodard

Take out food was delicious

Atmosphere: 5

Food: 5

Service: 5

Cindy Uselton

Drive thru took at least 10 min..
We are still sitting here! Maybe we will get it soon!! Pitiful!!

Atmosphere: 1

Food: 3

Service: 1

Tamra Prather

Job poorly done and it was so simple! 3 Krystal’s with cheese and 5 hot wings! gray/blonde hair in my Krystal!

Atmosphere: 1

Food: 1

Service: 1

Carolyn Taylor

Stopped for a quick bite. Had cheese Krystal's, fries, donut bombs and a frozen coke.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Cheese Krystal

Jerelynn Saunders

The food was prepared fast...was fresh and DELICIOUS!

Atmosphere: 4

Food: 5

Service: 5

Omar AR

It was utterly disgusting. But at the same time, I kind of knew that going in. We used to have these burgers in a vending machine back in the day and I would slam them. The restaurant is on its last legs. The staff were actually really nice but the food was the bare minimum low end greasy nasty stuff. To top it off, I had stomach problems for the next two days immediately after eating their chicken sandwich. Still going to go back to try the burgers but it's rolling the dice with your colon for sure.

Atmosphere: 1

Food: 1

Service: 5

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