I’m very disappointed in my order I paid $51.39 and tipped the delivery driver on the site. I put specific details about my apt and the apt#. I even called to check on my order because I was waiting 15 minutes or even more for my delivery and they said it was getting delivered. Next thing you know my order got canceled and I tried speaking to Tim the manager who was very rude and tried to accuse me that I didn’t put the correct info to my address and they have called me which I didn’t get a call. I never had this problem with any other delivery services. I’m never ordering at that location again.
Brittany P.
It was good hot and made quickly. Store was clean and employees were very polite.
Atmosphere: 4
Food: 4
Service: 4
John Calzavara
Good pizza.
Charles Rogers
We ordered. They never delivered. Just like the rest of the word..terrible service.
Atmosphere: 1
Food: 1
Service: 1
Paul Ritter
Placed an online order for pickup at 1:00, confirmation email had it for 11:00. Called at 10:00 when store opened and told them it was for 1:00 and was told they understood. Order sat for hours and was cold when gotten home. Avoid ordering from here.
Atmosphere: 1
Food: 1
Service: 1
Carolyn
Placed online order on three separate occasions over the past couple weeks. Order was placed through almaville Rd store, but somehow ended up going through Nissan. The orders never arrived. Followed tracking and door dash took to a totally different address, that appeared the be on the other side of town. Door dash driver on the last order called a d all I could understand was he didn't speak English. Called manager. Said they would remake order and resend. An hour later, I still had no order. Called manager again and he offered a store credit. Told him I was done with Papa John's and I wanted a refund because I would not be ordering again. He said he would block orders from my number. Not a problem there, because I would not be calling.We have had this address for twenty years and used Papa John's and not until door dash have we had delivery issues.I also called their corporate office to file a complaint and was told someone from the management team within 48 hours. It's now been a week and still no call. Apparently, not interested in losing a customer. There are two different people that place orders from this address. Mine are small orders, but my brother usually orders anywhere from $70-$100.
Food: 2
Service: 1
Kenneth Sauls
Been over 2 hours still haven’t gotten my pizza
Freddie McKissack
My go-to PJ. Best cheese pizza I've ordered from the chain and always consistent.
Atmosphere: 5
Food: 5
Service: 5
DiscoveringMeNow
As a GM in hospitality I usually am pretty forgiving of horrible service but I’m going to have to make an exception today. This review will focus specifically on the product as I ordered delivery and didn’t have an in store experience. Delivery time wasn’t bad but when the pizza showed up it was horrible! I ordered a pepperoni pizza with extra cheese and some cheese sticks, what I got was a cold and old plain cheese pizza with a few pepperoni on it and some half dead old cheese sticks that clearly were made either earlier in the morning or the day before! What makes it worse is that before I could even write this review I received an email that stated “ we are sorry that your order was not delivered to our usual standards” as they knew they sent out a bad product and let it go anyway! All they offered was 50% off an original priced item on a future order!! Just sad. You got to do better.
It's pizza....
Atmosphere: 3
Food: 3
Service: 3
I’m very disappointed in my order I paid $51.39 and tipped the delivery driver on the site. I put specific details about my apt and the apt#. I even called to check on my order because I was waiting 15 minutes or even more for my delivery and they said it was getting delivered. Next thing you know my order got canceled and I tried speaking to Tim the manager who was very rude and tried to accuse me that I didn’t put the correct info to my address and they have called me which I didn’t get a call. I never had this problem with any other delivery services. I’m never ordering at that location again.
It was good hot and made quickly. Store was clean and employees were very polite.
Atmosphere: 4
Food: 4
Service: 4
Good pizza.
We ordered. They never delivered. Just like the rest of the word..terrible service.
Atmosphere: 1
Food: 1
Service: 1
Placed an online order for pickup at 1:00, confirmation email had it for 11:00. Called at 10:00 when store opened and told them it was for 1:00 and was told they understood. Order sat for hours and was cold when gotten home. Avoid ordering from here.
Atmosphere: 1
Food: 1
Service: 1
Placed online order on three separate occasions over the past couple weeks. Order was placed through almaville Rd store, but somehow ended up going through Nissan. The orders never arrived. Followed tracking and door dash took to a totally different address, that appeared the be on the other side of town. Door dash driver on the last order called a d all I could understand was he didn't speak English. Called manager. Said they would remake order and resend. An hour later, I still had no order. Called manager again and he offered a store credit. Told him I was done with Papa John's and I wanted a refund because I would not be ordering again. He said he would block orders from my number. Not a problem there, because I would not be calling.We have had this address for twenty years and used Papa John's and not until door dash have we had delivery issues.I also called their corporate office to file a complaint and was told someone from the management team within 48 hours. It's now been a week and still no call. Apparently, not interested in losing a customer. There are two different people that place orders from this address. Mine are small orders, but my brother usually orders anywhere from $70-$100.
Food: 2
Service: 1
Been over 2 hours still haven’t gotten my pizza
My go-to PJ. Best cheese pizza I've ordered from the chain and always consistent.
Atmosphere: 5
Food: 5
Service: 5
As a GM in hospitality I usually am pretty forgiving of horrible service but I’m going to have to make an exception today. This review will focus specifically on the product as I ordered delivery and didn’t have an in store experience. Delivery time wasn’t bad but when the pizza showed up it was horrible! I ordered a pepperoni pizza with extra cheese and some cheese sticks, what I got was a cold and old plain cheese pizza with a few pepperoni on it and some half dead old cheese sticks that clearly were made either earlier in the morning or the day before! What makes it worse is that before I could even write this review I received an email that stated “ we are sorry that your order was not delivered to our usual standards” as they knew they sent out a bad product and let it go anyway! All they offered was 50% off an original priced item on a future order!! Just sad. You got to do better.
Food: 1
Service: 2
Restaurantji Recommends
The Pizza was hot and very tasty. The service was great, not a long wait at all. The staff was very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Quick and easy, in and out.The pizza was good.
Atmosphere: 5
Food: 5
Service: 5
Absolutely love this papa johns location. They make the wings and pizza perfectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Great pizza and friendly staff.I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Great pizza
Atmosphere: 5
Food: 5
Service: 5
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