Look, times are tough, but my god whoever was working there past 9:30pm on 1/8/26 needs to do some self reflecting. I’ve never seen worse service in my life. Not trying to tear anybody down but my goodness, you’ve got me feeling frustrated and sorry for you all at once.
Atmosphere: 1
Food: 3
Service: 1
Justin Eubank
Second time ordering from the app from this location got a dirty Coke Zero no dirty just Coke Zero. Second time ordered a cherry coke extra cherries no cherries. Took for ever I even had to message them and ask if they forgot me. They were rude.
Atmosphere: 3
Food: 1
Service: 1
Brianna barnes
I love this Sonic specifically because all the workers take care of and feed the stray cat colony that hangs out in the area. I’ve even taken one of the kittens myself. I’d love to get them all homes so I hope the property manager reaches out to the TNR program like I suggested. Thank yall for being so caring and sweet to the kittens and their mom❤️ I’ve taken in one of the kittens and named him Sonic !
Atmosphere: 5
Food: 5
Service: 5
Ralph Downing
Stop by the drive thru for a quick cheeseburger lunch. Love the cherry limeade!
Atmosphere: 5
Food: 5
Service: 5
Beau Parker
Service was extremely slow
Atmosphere: 1
Food: 3
Service: 1
Ignacio Guzman
Very good
Atmosphere: 5
Food: 5
Service: 5
ellaumbrella paw
DO NOT GO HERE IF YOU HAVE A NUT ALLERGY!!!!! We ordered an OREO BLAST (not containing peanuts) and found CHUNKS of Reese’s in it. We then called and asked if they were cleaning their shake machines between uses and were told they were, but when confronted about the Reese’s chunks, ABBEY was incredibly rude and blamed us as if we were the problem. My friend had an allergic reaction because of their carelessness, and they couldn’t even give information when we asked to speak to a higher up. Mistakes happen, but this could’ve ended way worse.
Edit: I just spoke to the store manager, Chris, and he was incredibly professional and he was also upset about how the situation was handled. He definitely made things right and assured us he would talk to his employees, so thank you Chris!
Atmosphere: 1
Food: 1
Service: 1
Samuel Wingard
Dont forget to tell them you want cheese with the pretzel or marinara with the cheese sticks. It says it comes with it. But they never give it unless you tell them you want it.
Richard Davidson
Drove up and the the person taken the order asked me to wait. So I waited. The car next to me hit her call button. She takes their order and she had disconnected me red button. I hit the button again and she told me to hold. If you were not going to take my order why it my button. The manager who seemed like a high school student said there was one person taken the orders and they were busy. Well hire more workers. You had 3 or 4 people running orders. Have one stop to help out. Or the dumb person that said they were the manger could have helped out. Seems like you people are stupid and common sense dose not work at your location.
Atmosphere: 1
Food: 1
Service: 1
jenefer warrick
Very slow and rude. Could not hear how much my order was and she slammed the windows before we heard the price.
How does anyone think it’s ok to serve a chili cheese foot long with one single napkin and no fork?
Atmosphere: 4
Food: 5
Service: 1
Casey
This was at the Smyrna location and the staff there is always super helpful. The food is always great. I usually go there for multiple orders for my coworkers and they are always very accommodating.
Atmosphere: 5
Food: 5
Service: 5
LadyDorsey
Ordered a chipotle chicken sandwich and was not edible. Had to turn around and get a new one. Annoying.
Atmosphere: 4
Food: 2
Service: 4
Michelle Dey
Just went through the drive-through at 6:30 on a Wednesday evening to get a couple of slushes a real fruit slush on top of that strawberry. No half price no app just wanted something. It came to $6.78 for two medium real fruit/strawberry gave the lady a dollar tip through the drive-through Drove off, not knowing that there was no strawberry in the real fruit slush went back to the drive-through to complain, the girl took them from us and remade them. The other girl at the window seemed like it was an inconvenience and had an attitude. Very young kids need to get better service
Atmosphere: 1
Food: 1
Service: 1
Mckinley Cooper
It is a really good place to get. It has a really good villana srpit and good ice-cream there.
Look, times are tough, but my god whoever was working there past 9:30pm on 1/8/26 needs to do some self reflecting. I’ve never seen worse service in my life. Not trying to tear anybody down but my goodness, you’ve got me feeling frustrated and sorry for you all at once.
Atmosphere: 1
Food: 3
Service: 1
Second time ordering from the app from this location got a dirty Coke Zero no dirty just Coke Zero. Second time ordered a cherry coke extra cherries no cherries. Took for ever I even had to message them and ask if they forgot me. They were rude.
Atmosphere: 3
Food: 1
Service: 1
I love this Sonic specifically because all the workers take care of and feed the stray cat colony that hangs out in the area. I’ve even taken one of the kittens myself. I’d love to get them all homes so I hope the property manager reaches out to the TNR program like I suggested. Thank yall for being so caring and sweet to the kittens and their mom❤️ I’ve taken in one of the kittens and named him Sonic !
Atmosphere: 5
Food: 5
Service: 5
Stop by the drive thru for a quick cheeseburger lunch. Love the cherry limeade!
Atmosphere: 5
Food: 5
Service: 5
Service was extremely slow
Atmosphere: 1
Food: 3
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
DO NOT GO HERE IF YOU HAVE A NUT ALLERGY!!!!!
We ordered an OREO BLAST (not containing peanuts) and found CHUNKS of Reese’s in it. We then called and asked if they were cleaning their shake machines between uses and were told they were, but when confronted about the Reese’s chunks, ABBEY was incredibly rude and blamed us as if we were the problem. My friend had an allergic reaction because of their carelessness, and they couldn’t even give information when we asked to speak to a higher up. Mistakes happen, but this could’ve ended way worse.
Edit: I just spoke to the store manager, Chris, and he was incredibly professional and he was also upset about how the situation was handled. He definitely made things right and assured us he would talk to his employees, so thank you Chris!
Atmosphere: 1
Food: 1
Service: 1
Dont forget to tell them you want cheese with the pretzel or marinara with the cheese sticks. It says it comes with it. But they never give it unless you tell them you want it.
Drove up and the the person taken the order asked me to wait. So I waited. The car next to me hit her call button. She takes their order and she had disconnected me red button. I hit the button again and she told me to hold. If you were not going to take my order why it my button. The manager who seemed like a high school student said there was one person taken the orders and they were busy. Well hire more workers. You had 3 or 4 people running orders. Have one stop to help out. Or the dumb person that said they were the manger could have helped out. Seems like you people are stupid and common sense dose not work at your location.
Atmosphere: 1
Food: 1
Service: 1
Very slow and rude. Could not hear how much my order was and she slammed the windows before we heard the price.
Atmosphere: 1
Service: 1
Restaurantji Recommends
How does anyone think it’s ok to serve a chili cheese foot long with one single napkin and no fork?
Atmosphere: 4
Food: 5
Service: 1
This was at the Smyrna location and the staff there is always super helpful. The food is always great. I usually go there for multiple orders for my coworkers and they are always very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Ordered a chipotle chicken sandwich and was not edible. Had to turn around and get a new one. Annoying.
Atmosphere: 4
Food: 2
Service: 4
Just went through the drive-through at 6:30 on a Wednesday evening to get a couple of slushes a real fruit slush on top of that strawberry. No half price no app just wanted something. It came to $6.78 for two medium real fruit/strawberry gave the lady a dollar tip through the drive-through Drove off, not knowing that there was no strawberry in the real fruit slush went back to the drive-through to complain, the girl took them from us and remade them. The other girl at the window seemed like it was an inconvenience and had an attitude. Very young kids need to get better service
Atmosphere: 1
Food: 1
Service: 1
It is a really good place to get. It has a really good villana srpit and good ice-cream there.
Atmosphere: 5
Food: 5
Service: 4
Loading...