I went into this restaurant a few days ago and ordered a meatball sub and some really pretty lady in there named Emily made it for me and was super nice Great food Great service 100% recommend
Atmosphere: 5
Food: 5
Service: 5
Amber Adkins
If I could leave a 0 I would. I went to this subway 03/27/25. I went in at about 9:15 more than an hour before closing time. I advised the 2 working i needed 9 subs. There were 6 kids and 3 adults. I was told they are not allowed to take more than 6. I asked 6 total or at a time. She said 6 total. I went back to my car trying to figure out my next move. I went back in for 3 subs. As I was paying I asked again about their 6 sub policy. She said anything over 6 is a catering order and had to be ordered well in advance. And also due to the time. If a family has 9 members how do you decide to refuse to serve them due to needing an advance notice. Just say you were enjoying the down time and had no desire to do your job. This was my first and last experience with this location.
Atmosphere: 1
Food: 1
Service: 1
SKY STEPHENS
I went into the store and there was barely a line and their customer service was very nice today. The sandwich was made perfectly the way I wanted it, the cookies seem to be fresh, and the drink isn't watered down like some places do.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar
Sammy jackson
so i ordered through the subway app and i come in to get my food and see this lady with shorter hair finishing up my order and on one of my sandwiches specifically i said light mayo and she put wayyy too much than even the normal amount and cut the sandwich very sloppy and put basically extra of everything i said was light had stuff pouring out of the sandwich, this has happened 2 time before but i let it go just in case she was new or something along those lines, but after 3 times this is insane and she acted so rude. and she’s so picky with the meats it’s not even the regular amount from what i usually get from the other workers there, this is just absurd i hope something is done about this
Atmosphere: 1
Food: 5
Service: 1
Mary Collier
This is the best subway. The service is friendly while fulfilling your order. This subway doesn't skimp on the vegetables and meat on your sandwiches. They have no problem with giving you sauces when asked. This is the only subway that I have been to that asks you if you need anything else. The atmosphere is inviting and the servers change their gloves when making vegetarian sandwiches, which I truly appreciate since I am a vegetarian. I asked that my vegetarian patty be separated from my sandwich and the manager did it graciously, wrapping it in wax paper and putting it in a separate bag. I am so impressed with this subway that I tipped the server, first ever for me at subway, because I have never received such wonderful and gracious service. I will always come to this subway and if the service stays like this leave a tip. Join me at the best subway in Smyrna.
Atmosphere: 5
Food: 5
Service: 5
Jordan Phanom
I order a wrap an they shrunk that in half of the original size,I felt they rob my dinner.
Atmosphere: 4
Food: 3
Service: 4
Nathan Zyara
Rostebeef should be 8 pices for foot long they give only 4 ???
Food: 5
Service: 1
Carleen Alarosi
Everytime I order from the drive thru, they get my order wrong and I have to drive back to the store!
Food: 3
Service: 2
Max Reams
I never write reviews. Place is very unsanitary. Guy making my sandwich looked like he hadn’t showered in weeks. Touched the computers screen and everything behind the counter with the gloves on and proceeded to make sandwiches without changing gloves. I asked them if they changed their gloves regularly and they just said no. Id be surprised if this place passed a health inspection. Will not be coming back here and I also advise you to not visit this establishment.
Atmosphere: 1
Food: 1
Service: 1
Em T
Customer service is good food is yummy only complaint is veggies don’t look fresh most of the times
Best Subway in Smyrna. Every time we order from here the service is professional and prompt. We always do mobile orders and when we walk in they ask and have it ready. Food has been well prepared and order accurate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Oven Roasted Turkey
Dewanna Samms
Food is always decent, but the customer service is definitely lacking. It's very disappointing. For the second time, Leslie as well as other cashiers look and act completely miserable as if they don't want to serve me. The only thing Leslie said outside of the total, was her name when I asked her since it wasn't on the receipt. If you're going to have someone in a customer facing role, please train them on customer service and how important that is to any business. Just some advice from a paying customer that will be going elsewhere.
Food: 5
Service: 1
Tristan Langley
This subway is always so gross on the inside. Trash and crumbs litter the floor and none of the bathrooms are clean.
I went into this restaurant a few days ago and ordered a meatball sub and some really pretty lady in there named Emily made it for me and was super nice
Great food
Great service
100% recommend
Atmosphere: 5
Food: 5
Service: 5
If I could leave a 0 I would. I went to this subway 03/27/25. I went in at about 9:15 more than an hour before closing time. I advised the 2 working i needed 9 subs. There were 6 kids and 3 adults. I was told they are not allowed to take more than 6. I asked 6 total or at a time. She said 6 total. I went back to my car trying to figure out my next move. I went back in for 3 subs. As I was paying I asked again about their 6 sub policy. She said anything over 6 is a catering order and had to be ordered well in advance. And also due to the time. If a family has 9 members how do you decide to refuse to serve them due to needing an advance notice. Just say you were enjoying the down time and had no desire to do your job. This was my first and last experience with this location.
Atmosphere: 1
Food: 1
Service: 1
I went into the store and there was barely a line and their customer service was very nice today. The sandwich was made perfectly the way I wanted it, the cookies seem to be fresh, and the drink isn't watered down like some places do.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar
so i ordered through the subway app and i come in to get my food and see this lady with shorter hair finishing up my order and on one of my sandwiches specifically i said light mayo and she put wayyy too much than even the normal amount and cut the sandwich very sloppy and put basically extra of everything i said was light had stuff pouring out of the sandwich, this has happened 2 time before but i let it go just in case she was new or something along those lines, but after 3 times this is insane and she acted so rude. and she’s so picky with the meats it’s not even the regular amount from what i usually get from the other workers there, this is just absurd i hope something is done about this
Atmosphere: 1
Food: 5
Service: 1
This is the best subway. The service is friendly while fulfilling your order. This subway doesn't skimp on the vegetables and meat on your sandwiches. They have no problem with giving you sauces when asked. This is the only subway that I have been to that asks you if you need anything else. The atmosphere is inviting and the servers change their gloves when making vegetarian sandwiches, which I truly appreciate since I am a vegetarian. I asked that my vegetarian patty be separated from my sandwich and the manager did it graciously, wrapping it in wax paper and putting it in a separate bag. I am so impressed with this subway that I tipped the server, first ever for me at subway, because I have never received such wonderful and gracious service. I will always come to this subway and if the service stays like this leave a tip. Join me at the best subway in Smyrna.
Atmosphere: 5
Food: 5
Service: 5
I order a wrap an they shrunk that in half of the original size,I felt they rob my dinner.
Atmosphere: 4
Food: 3
Service: 4
Rostebeef should be 8 pices for foot long they give only 4 ???
Food: 5
Service: 1
Everytime I order from the drive thru, they get my order wrong and I have to drive back to the store!
Food: 3
Service: 2
I never write reviews. Place is very unsanitary. Guy making my sandwich looked like he hadn’t showered in weeks. Touched the computers screen and everything behind the counter with the gloves on and proceeded to make sandwiches without changing gloves. I asked them if they changed their gloves regularly and they just said no. Id be surprised if this place passed a health inspection. Will not be coming back here and I also advise you to not visit this establishment.
Atmosphere: 1
Food: 1
Service: 1
Customer service is good food is yummy only complaint is veggies don’t look fresh most of the times
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Typical Subway experience
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Subway Club
I recommend being more cordial with
Atmosphere: 4
Food: 5
Service: 3
Best Subway in Smyrna. Every time we order from here the service is professional and prompt. We always do mobile orders and when we walk in they ask and have it ready. Food has been well prepared and order accurate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Oven Roasted Turkey
Food is always decent, but the customer service is definitely lacking. It's very disappointing. For the second time, Leslie as well as other cashiers look and act completely miserable as if they don't want to serve me. The only thing Leslie said outside of the total, was her name when I asked her since it wasn't on the receipt. If you're going to have someone in a customer facing role, please train them on customer service and how important that is to any business. Just some advice from a paying customer that will be going elsewhere.
Food: 5
Service: 1
This subway is always so gross on the inside. Trash and crumbs litter the floor and none of the bathrooms are clean.
Atmosphere: 1
Food: 4
Service: 4
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