Such rude employees. My son was given a broken cup and when he spilled his drink the worker was super rude to him. The food was just okay but the fries were cold as per usual. The need to hire better workers
Atmosphere: 1
Food: 3
Service: 1
Andrew King
Order carry out. Choose your time you want it to be finished. Asap or later that day? Let them take care of the rest. They nail it every time.
Atmosphere: 5
Food: 5
Service: 5
Krystal Edwards
I placed an online order for a combo, but when I checked my bag after leaving the store, I realized my fries were missing. I immediately went back inside and told the young lady at the counter that I was missing my fries. She stared at me before asking if I had a combo—something I had already mentioned. I told her I ordered Cajun fries, and she said they were making fresh ones and it would only be a few minutes. After waiting for about 10 minutes, I was still standing there with no update. Another employee finally asked what I was waiting for, and when I explained, she asked someone to give me fries. Unfortunately, when I checked the bag again before leaving, the fries had no seasoning on them. At that point, my wings had gone cold from the long wait, and I should have just requested a refund. To make matters worse, I witnessed employees handling food without gloves. One employee assembling a sandwich grabbed bread with tongs but then touched it directly with his bare hands. This is completely unacceptable and unsanitary. Overall, my experience tonight was extremely disappointing—from the lack of attention to orders, to poor communication, to questionable food handling practices. I hope this feedback is taken seriously and that steps are taken to improve service and hygiene standards.
Alyssia Zamora
I ordered through the website directly. DoorDash delivered a completely sealed bag. I was missing 10 wings. I called the store and they immediately dismissed me and told me to call DoorDash. DoorDash told me I had to call the store. I explained this to the manager and all I got was attitude and told they couldn't help me.
Atmosphere: 1
Food: 3
Service: 1
Сардор Камилов
The customer service was horrible. They wasted my time. They should hire friendlier people not my fault if they had bad day
Atmosphere: 1
Food: 1
Service: 1
Jasmine Reese
I’m not sure why the reviews are so low, but I’ve never had a bad experience. I eat here all the time! Wings are 10/10!! The amount of traffic speaks volumes. This place is always packed with a line out the door.
Sierra Overall
I ate here a few days ago and got very sick. The service was great...i will say but the food was not good.
Atmosphere: 2
Food: 1
Service: 4
Edwin Gonzalez
The heavier set blonde girl with pink highlights is very rude, seems like a bunch of teenagers doing whatever they want at this place with no due process, very unprofessional atmosphere here.
Atmosphere: 1
Food: 1
Service: 1
Jay Thompson
Haven’t gotten warm fries ever from this place my wife forgot to order ranch that came with meal and tried to add it once I got to the store lady tried to charge me 3$ for a cup of ranch only reason I wanted the ranch is because I knew my fries would be cold and that would at least make em taste better but it’s cool won’t be spending my money at this location again
We frequent this location and for the most part it's a good experience. However, today was a bit irritating. We had three combos and an order of tenders. Two fries were supposed to have extra seasoning. One combo had all mild flats. This is the one time I decided to not check the bag and head straight home. We live about 2 miles from this location. I get home to no seasoning at all on any of the fries and the mild sauce was spilled all over all 5 ranch cups and in the bottom of the bag. We will most likely still order here, but it will always be pickup with a thorough inspection EVERY time from now on.
Atmosphere: 4
Food: 4
Service: 4
Jessica
Bad service. I went to buy food and they did not give me my complete order I also ordered a large ranch and the did not give it to me. I would have not minded to go back and pick up the rest of my order but when I called the lady just put me on hold for a really long to and never picked up. I don’t recommend.
Jeanpaul Lezcano
Ordered online and was said to be ready in about 20 minutes. Still waited 1 hour to get my food. I would not recommend coming here at all.
Service: 1
James Waller
They hire whomever they can get for minimum wage. I called to place an order, after being put on hold then hung up on twice. They said they were too busy doing 'something' and cannot take an order.
Gracie Vickery
ordered food today & received an order of Hickory Smoked BBQ w a sprinkle of wings. Completely inedible
Nice one
Atmosphere: 5
Food: 5
Service: 5
Such rude employees. My son was given a broken cup and when he spilled his drink the worker was super rude to him. The food was just okay but the fries were cold as per usual. The need to hire better workers
Atmosphere: 1
Food: 3
Service: 1
Order carry out.
Choose your time you want it to be finished.
Asap or later that day?
Let them take care of the rest.
They nail it every time.
Atmosphere: 5
Food: 5
Service: 5
I placed an online order for a combo, but when I checked my bag after leaving the store, I realized my fries were missing. I immediately went back inside and told the young lady at the counter that I was missing my fries. She stared at me before asking if I had a combo—something I had already mentioned. I told her I ordered Cajun fries, and she said they were making fresh ones and it would only be a few minutes.
After waiting for about 10 minutes, I was still standing there with no update. Another employee finally asked what I was waiting for, and when I explained, she asked someone to give me fries. Unfortunately, when I checked the bag again before leaving, the fries had no seasoning on them. At that point, my wings had gone cold from the long wait, and I should have just requested a refund.
To make matters worse, I witnessed employees handling food without gloves. One employee assembling a sandwich grabbed bread with tongs but then touched it directly with his bare hands. This is completely unacceptable and unsanitary.
Overall, my experience tonight was extremely disappointing—from the lack of attention to orders, to poor communication, to questionable food handling practices. I hope this feedback is taken seriously and that steps are taken to improve service and hygiene standards.
I ordered through the website directly. DoorDash delivered a completely sealed bag. I was missing 10 wings. I called the store and they immediately dismissed me and told me to call DoorDash. DoorDash told me I had to call the store. I explained this to the manager and all I got was attitude and told they couldn't help me.
Atmosphere: 1
Food: 3
Service: 1
The customer service was horrible. They wasted my time. They should hire friendlier people not my fault if they had bad day
Atmosphere: 1
Food: 1
Service: 1
I’m not sure why the reviews are so low, but I’ve never had a bad experience. I eat here all the time! Wings are 10/10!! The amount of traffic speaks volumes. This place is always packed with a line out the door.
I ate here a few days ago and got very sick. The service was great...i will say but the food was not good.
Atmosphere: 2
Food: 1
Service: 4
The heavier set blonde girl with pink highlights is very rude, seems like a bunch of teenagers doing whatever they want at this place with no due process, very unprofessional atmosphere here.
Atmosphere: 1
Food: 1
Service: 1
Haven’t gotten warm fries ever from this place my wife forgot to order ranch that came with meal and tried to add it once I got to the store lady tried to charge me 3$ for a cup of ranch only reason I wanted the ranch is because I knew my fries would be cold and that would at least make em taste better but it’s cool won’t be spending my money at this location again
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
We frequent this location and for the most part it's a good experience. However, today was a bit irritating. We had three combos and an order of tenders. Two fries were supposed to have extra seasoning. One combo had all mild flats. This is the one time I decided to not check the bag and head straight home. We live about 2 miles from this location. I get home to no seasoning at all on any of the fries and the mild sauce was spilled all over all 5 ranch cups and in the bottom of the bag. We will most likely still order here, but it will always be pickup with a thorough inspection EVERY time from now on.
Atmosphere: 4
Food: 4
Service: 4
Bad service.
I went to buy food and they did not give me my complete order I also ordered a large ranch and the did not give it to me.
I would have not minded to go back and pick up the rest of my order but when I called the lady just put me on hold for a really long to and never picked up.
I don’t recommend.
Ordered online and was said to be ready in about 20 minutes. Still waited 1 hour to get my food. I would not recommend coming here at all.
Service: 1
They hire whomever they can get for minimum wage. I called to place an order, after being put on hold then hung up on twice. They said they were too busy doing 'something' and cannot take an order.
ordered food today & received an order of Hickory Smoked BBQ w a sprinkle of wings. Completely inedible
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