Great place everyone is so friendly... and I hope to be back soon, for good food and service!
Atmosphere: 5
Food: 5
Service: 5
Tamara smith
I have never left a bad review at any food place I’ve ever been to. I start to order my food at the Subway in Spring city and the first girl was being very patient with me because I was trying to get my order together. There was no one behind me at the time and I had to order 4 sandwiches for my children so I was reading it off my phone what they had sent me. She got to my sandwich and the another woman came from the back and she just acted automatically irritated. Slung the meat off my sandwich that the other girl had put on there then put it on her way. She already had a terrible attitude. I got my sandwiches and went to ring them up. I forgot another sandwich so I got back in line . I had my son on the phone telling me exactly what he wanted. I had a stroke last year so I can’t remember things very well and we hadn’t planned on getting subway so he said it’s ok mom I’ll stay on the phone with you. I immediately told this woman whose name I got was , Amber Smith, which sandwich and how he wanted it done. Then I get to the end and tell the other lady what I wanted on it then immediately hung up w my child. She tells the other girl right in front of me how annoying I was and me being on my phone was ridiculous. She was so hateful!! I told her I had no idea I couldn’t get an order from my phone to tell her how to make it. Im walking off and she’s talking to the customers behind me about dealing w me for forever! I bought a lot of sandwiches. I wasn’t talking on the phone to a friend and being rude while she was making our food! I was literally getting my children’s orders! We use to always come after football to get food and ice cream there with everyone on the team but I can promise you I’ll tell everyone about how hateful that woman was!!I asked this woman’s name and she started screaming it across the store at me! My 5 year old was with me! There was no reason for any of it.
Dean Wilson
Heavy set red headed girl told me they were closing. It was 12 minutes before closing.I told her she had 12 minutes left which was plenty of time. Poor customer service at this location at night.
Atmosphere: 4
Food: 4
Service: 1
Chris Kenobii
I have been to this subway several times and every time it is some of the worst service I've experienced. The workers always seem like they would rather be anywhere else and have attitude. I have a feeling it's not a great place to work as there is almost always a new set of people working whenever I've been. I have ordered the same thing at every subway I go to for multiple years and have never had an issue subbing something out to make the sandwich the way I like it. This past time I was told that it wasn't possible and I would have to order something else. The sandwich was made sloppy and the bread was hard amd stale. Think this will be my last time visiting this location as it is always a poor experience.
Atmosphere: 1
Food: 2
Service: 1
Lauren Morgan
i don’t know WHO on earth hired this DeVonne girl, but she has no idea what she’s doing. she’s rude and looks at you like you’re stupid when you’re ordering. she’s either high out of her mind or just plain stupid. for the love of God please get a better staff.
Atmosphere: 2
Food: 5
Service: 1
Jaime Russell
Thank you to Cindy, the owner, and Tatum, for immediately fixing the situation we had. They were very respectful with absolutely no arguments to either refunding us or giving us the 2 sandwiches. We appreciate the kindness and swift action that was taken to rectify the situation. Thank you again. Great team.
Atmosphere: 5
Food: 5
Service: 5
J
It shares the same space as a shell gas station and a pizza hut but overall not bad given the space and
Atmosphere: 3
Food: 4
Service: 4
Courtney Valentine
The service here is usually great. There is a girl there and she always wears a skirt and converses shoes who severely lacks customer service skills. The staff is usually always friendly and I love the gastown employees, but the girl in the skirt makes going to gastown/subway a terrible experience. She is very rude and not helpful!!
Clean and fast.Employee pointed out they still had subs from old menu because I did not like the prices of the new menu.Friendly and did wash his hands.Will go back.
Atmosphere: 5
Food: 5
Service: 5
mommysbored
I honestly think out of all the subways in our surrounding county the best one is here, hands down! They make your sandwich with love, actually listen to what you want and if you ask for extra mayo, they will give it to you and ask if it is enough. The vegetables and meats are fresh tasting, the bread is normally soft. There is always a line after work so prepare to wait and if you call it in, you have to wait in the line to get your food so when you get it the cold food is warm and the hot food is cold. They need a better system for pickups so that you do not have to wait behind people ordering 5 subs while you can see yours sitting there. Watch and make sure you get your food, sometimes they will give you other peoples food and it is disgusting when you get that mess.
Great place everyone is so friendly... and I hope to be back soon, for good food and service!
Atmosphere: 5
Food: 5
Service: 5
I have never left a bad review at any food place I’ve ever been to. I start to order my food at the Subway in Spring city and the first girl was being very patient with me because I was trying to get my order together. There was no one behind me at the time and I had to order 4 sandwiches for my children so I was reading it off my phone what they had sent me. She got to my sandwich and the another woman came from the back and she just acted automatically irritated. Slung the meat off my sandwich that the other girl had put on there then put it on her way. She already had a terrible attitude. I got my sandwiches and went to ring them up. I forgot another sandwich so I got back in line . I had my son on the phone telling me exactly what he wanted. I had a stroke last year so I can’t remember things very well and we hadn’t planned on getting subway so he said it’s ok mom I’ll stay on the phone with you. I immediately told this woman whose name I got was , Amber Smith, which sandwich and how he wanted it done. Then I get to the end and tell the other lady what I wanted on it then immediately hung up w my child. She tells the other girl right in front of me how annoying I was and me being on my phone was ridiculous. She was so hateful!! I told her I had no idea I couldn’t get an order from my phone to tell her how to make it. Im walking off and she’s talking to the customers behind me about dealing w me for forever! I bought a lot of sandwiches. I wasn’t talking on the phone to a friend and being rude while she was making our food! I was literally getting my children’s orders! We use to always come after football to get food and ice cream there with everyone on the team but I can promise you I’ll tell everyone about how hateful that woman was!!I asked this woman’s name and she started screaming it across the store at me! My 5 year old was with me! There was no reason for any of it.
Heavy set red headed girl told me they were closing. It was 12 minutes before closing.I told her she had 12 minutes left which was plenty of time. Poor customer service at this location at night.
Atmosphere: 4
Food: 4
Service: 1
I have been to this subway several times and every time it is some of the worst service I've experienced. The workers always seem like they would rather be anywhere else and have attitude. I have a feeling it's not a great place to work as there is almost always a new set of people working whenever I've been. I have ordered the same thing at every subway I go to for multiple years and have never had an issue subbing something out to make the sandwich the way I like it. This past time I was told that it wasn't possible and I would have to order something else. The sandwich was made sloppy and the bread was hard amd stale. Think this will be my last time visiting this location as it is always a poor experience.
Atmosphere: 1
Food: 2
Service: 1
i don’t know WHO on earth hired this DeVonne girl, but she has no idea what she’s doing. she’s rude and looks at you like you’re stupid when you’re ordering. she’s either high out of her mind or just plain stupid. for the love of God please get a better staff.
Atmosphere: 2
Food: 5
Service: 1
Thank you to Cindy, the owner, and Tatum, for immediately fixing the situation we had. They were very respectful with absolutely no arguments to either refunding us or giving us the 2 sandwiches. We appreciate the kindness and swift action that was taken to rectify the situation. Thank you again. Great team.
Atmosphere: 5
Food: 5
Service: 5
It shares the same space as a shell gas station and a pizza hut but overall not bad given the space and
Atmosphere: 3
Food: 4
Service: 4
The service here is usually great. There is a girl there and she always wears a skirt and converses shoes who severely lacks customer service skills. The staff is usually always friendly and I love the gastown employees, but the girl in the skirt makes going to gastown/subway a terrible experience. She is very rude and not helpful!!
Atmosphere: 1
Food: 3
Service: 1
Great friendly service and generous portions
Atmosphere: 5
Food: 5
Service: 5
Nice people working there
Restaurantji Recommends
Awesome boss!
Atmosphere: 5
Food: 4
Service: 5
Clean and fast.Employee pointed out they still had subs from old menu because I did not like the prices of the new menu.Friendly and did wash his hands.Will go back.
Atmosphere: 5
Food: 5
Service: 5
I honestly think out of all the subways in our surrounding county the best one is here, hands down! They make your sandwich with love, actually listen to what you want and if you ask for extra mayo, they will give it to you and ask if it is enough. The vegetables and meats are fresh tasting, the bread is normally soft. There is always a line after work so prepare to wait and if you call it in, you have to wait in the line to get your food so when you get it the cold food is warm and the hot food is cold. They need a better system for pickups so that you do not have to wait behind people ordering 5 subs while you can see yours sitting there. Watch and make sure you get your food, sometimes they will give you other peoples food and it is disgusting when you get that mess.
Best subway I've been to.
We actually got ice cream, and it was amazing!
Atmosphere: 5
Food: 5
Service: 5
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