Dunkin'
4885 Port Royal Rd, Spring Hill
(615) 358-9537
Recent Reviews
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Coffee tasted burnt, wasn’t worth it. But it was cheap! Service was good though.
Atmosphere: 5
Food: 2
Service: 5
Coffee wasn't the best and the bacon wasn't cooked to one of our parties liking.
Atmosphere: 4
Food: 4
Service: 5
I placed an online order at the Dunkin on Wall Street. After waiting for more than 20 minutes, I went up to the counter to find out that they were out of the main item I'd ordered. I asked for a refund and was told I'd have to call the 800 number. I left and went to the store on Port Royal. It was also super busy and I wasn't hopeful. But I went inside and Donna was so sweet and so helpful. She filled my order quickly and I was on my way in no time. Someone give Donna a raise!
Service: 5
Always amazing.. Donna and her crew know me and my order(and jeep) by heart. Daily customer! Always polite and friendly!!
Atmosphere: 5
Food: 5
Service: 5
Great iced latte! Not as sugary as competitor's.
I ordered through the drive through this morning and during the process of ordering two iced vanilla lattes, two sandwiches, hash browns, and donuts, the person taking my order was laughing at me and laughing with her co workers in the background while I was ordering. She kept laughing and muting the mic in the middle of me ordering because she couldn’t stop laughing. I am shocked by the customer service I received this morning. Will never go back. From California, thought coming here we would experience southern hospitality but it has been the complete opposite.
Atmosphere: 1
Food: 1
Service: 1
Now I’ll start by saying I’ve never had a bad experience coming to this Dunkin. This morning, was outstanding. I don’t know her name but the girl that worked the drive thru on June 11th is one of the nicest people I’ve ever met! Not just someone in customer service but someone period! She literally made our morning and we left with smiles. I mean leaving with donuts and coffee helped but it was really her amazing attitude and personality. I wish everyone could have the experience we did and I thank her so much for being so incredible.
Got my order quickly
Great experience at Dunkin like usual
I travel a lot for work. I grab a cuppa coffee and maybe a six dollar meal deal or if it's a great day a donut. Lol.
As I work on my laptop, I can hear the team talking and working.
Great atmosphere to be in. Everyone works well together and enjoys their job. Thankful for y'all again thank you.
Rude and unsanitary..I didn't even eat my food after the lady with tattoo on her neck picked her nosed and handed the food to me. Will never go back!! 🤢
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Walked in to get my order greeted by an employee and ask if I was picking up said yes and immediately someone starts screaming. I was handed my food and said thank you to hear screaming again about not socializing with my baby in arm mind you. terrible environment why would you be screaming through a family friendly coffee shop? Im trying to pick my order up in peace with my husband and two week old newborn only to walk into the screaming it’s a horrible way to act when you have guest!! On top of the horrible environment my iced coffee tasted awful and had to be trashed. I just wish people had more respect for others it’s insane. I’ve never been in another restaurant and experienced this level of unprofessionalism.
I used to love Dunkin, but it seems a bit overpriced now. It's not really worth what you're paying for.
Atmosphere: 2
Food: 2
Service: 3
I’m giving y’all 5 stars for service, everyone here is always so sweet and helpful! However, you guys desperately need to power wash the exterior of your building, it would greatly improve appearance. Also, I have had things forgotten twice now in coming. I will still always come back though, you guys are so nice! Just wanted to provide some constructive feedback as well :)
Atmosphere: 3
Food: 5
Service: 5
Could have been our fault for going there at midday but then but the selection was Nil and they were very stale
Atmosphere: 4
Food: 3
Service: 5
Always out of something. Cold foam, flavors etc. If this location could keep its inventory stocked .. I’d come here every day!
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