Dunkin'
4885 Port Royal Rd, Spring Hill
(931) 451-5099
Recent Reviews
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I used to love Dunkin, but it seems a bit overpriced now. It's not really worth what you're paying for.
Atmosphere: 2
Food: 2
Service: 3
I’m giving y’all 5 stars for service, everyone here is always so sweet and helpful! However, you guys desperately need to power wash the exterior of your building, it would greatly improve appearance. Also, I have had things forgotten twice now in coming. I will still always come back though, you guys are so nice! Just wanted to provide some constructive feedback as well :)
Atmosphere: 3
Food: 5
Service: 5
Could have been our fault for going there at midday but then but the selection was Nil and they were very stale
Atmosphere: 4
Food: 3
Service: 5
Always out of something. Cold foam, flavors etc. If this location could keep its inventory stocked .. I’d come here every day!
worst Dunkin experience ever! I ordered on the app. They got my latte and donuts wrong. I ordered three donuts, they gave me two and had to replace two of them because they were out (even though it let me order those two donuts in the app). I did not receive a single correct donut flavor that I ordered.
Atmosphere: 1
Food: 1
Service: 1
I personally love this Dunkin, and it is the only location I go to if I can help it. The staff is friendly and helpful and they make THE BEST drinks. I am always so happy with my experience here and I’ll always love this Dunkin location. Their drinks always taste better than other locations. 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
Stood in lobby/ at counter for well over 5 minutes. I actually walked and went behind the counter and asked if anybody was here. To find someone vaping and on there phone. Only went for some donuts. Said they didn’t have any donuts.
Atmosphere: 1
Food: 1
Service: 1
I have been to this location on 4 separate occasions and on three out of the 4 they were closed and this was in the afternoon!! Why have a store if you don’t plan on actually opening it to serve the public ? Take today for example the young gentleman in the drive through yelled at me through the drive through speaker telling me as I was walking to the door of the restaurant “hey we are only taking mobile orders go away “ ! If this is who you are hiring to run your store you won’t be open for long . They leave when they want and they serve who they want.
Atmosphere: 1
Food: 1
Service: 1
I get that this location gets busy, but have some respect for your consumers. Every morning I go there and get huffing and puffing through the drive through. That make you feel like YOU are a nuisance for coming there.
Atmosphere: 1
Food: 3
Service: 1
I want to start off saying that the employees are very nice but the number of times I've gone to this dunkin' donuts and they don't have any donuts is mind-boggling.The first time I let them have a pass because hey it happens and I was a little bit later in the morning but the following times have all been earlier in the morning and they still somehow don't have any donuts.The donuts are good when they have them and like I said previously the employees are super nice so no issue there. I just wish dunkin' donuts had you know, donuts.
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
The manager locked the door when I walked up to it. He then walked away. Totally rude! Go somewhere else that cares about the customer.
Atmosphere: 1
Food: 1
Service: 1
I wish I could leave 0 stars! I never leave reviews but I needed to for this. Do yourself a favor and don’t waste your money here. I paid $9 just to get food poisoning. They gave me a drink made with old milk. I ordered an Iced cappuccino and it didn’t even have ice in it and the milk was spoiled. It made me so sick! Absolutely disgusting. I will never spend my money at a Dunkin again.
Food: 1
Do yourself a favor and just go to this location if you are in the Spring Hill or Columbia area. They are far superior, typically always have supplies and machines aren’t broken. Their customer service has been 100% whether it’s a mobile order or I wait until I get there. Thank you guys for making my mornings better!
Atmosphere: 5
Food: 5
Service: 5
I've gotta hand it to them, this Dunkin has really stepped up their game with their service here. I used to not like this dunkin a couple years ago, but now I go almost every work-morning.
Food: 5
Service: 5
Recommended dishes: Donuts
God bless these lovely people.
Atmosphere: 5
Food: 4
Service: 5
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