Little Caesars Pizza

Order was only half way right.

Atmosphere: 2

Food: 3

Service: 2

I have a friend who owns 9 Little Ceasars Pizza franchises, so I have seen a lot with this franchise. Unfortunately, this particular location has been less than consistent for me, but die to its location to my business and home I find myself stopping by and buying a “hot & ready” little Caesars has a protocol that requires the franchise to dispose of pizzas after a certain time frame and I’m not sure if this location has the updated equipment or not , because often I get old pizzas. What I’ve done to correct what this franchise fails to do is simply ask for a fresh hot & ready, be prepared for them to tell you it will be 15-20 minutes, but trust me it’s worth waiting, because old pizzas isn’t so wonderful 😉 the only way I give a four star rating on the food is based on insisting on a fresh pizza 🍕 otherwise my food rating would be a two star rating at this location

The over-all attitude of the workers I’ve felt with at the register has been “I’m just here and not interested in being friendly, so just order, give me your payment method and go sit down or stand out of the way”

But, if you’re not concerned about politeness or doing business with people who treat you with respect and want a decent pizza at a low price and request to wait for a fresh pizza to come out of the oven by ordering it fresh, just prepare to wait 15-20 minutes and it’s then it’s a decent four star pizza for the money money spent

These days I make this location a last resort and I don’t go there often , maybe two or three times a year and that’s is about all I can deal with, since I work in retail business all my life and deal with customers / people every day I believe in treating everyone with respect and I believe anyone working in a business should be nice to their customers who pay their salaries, so as a customer I expect to be treated with respect and wittiness others being treated respectfully and not have to deal with a cashier who acts like their so cool they don’t care

Atmosphere: 2

Food: 4

Service: 2

Very disappointed in the customer service I received from Little Caesar’s last night.
I usually have no complaints — the pizza is always great. But this experience left me shocked and frustrated.

I called ahead around 8:30 PM to confirm they were still taking orders, and was told yes — they even took my full order over the phone. I drove 35 minutes from another city with 5 hungry boys, only to arrive at 9:04 PM and be told they were closed. The two people inside the store refused to give me my order, despite the fact that it was ready and sitting there. They told me everything left over, including my pizzas, would be thrown away.

All of this — over being 4 minutes past closing time after they had just confirmed the order and told me it would be ready. The lack of communication between whoever took the order and the in-store staff is clearly causing wasted food, lost money, and a terrible customer experience.

I’ve never had an issue until now, but this situation was incredibly disappointing — not just for me, but for the kids who were counting on that meal.

Service: 1

Great place to grab and go. Staff are friendly. Wish they would have puffs ready for lunch time crowd.

Atmosphere: 5

Food: 4

Service: 5

Great example of The Broken Window theory.. I want to share my experience today at 6:41pm. I went to pick up 2 pizzas, bread sticks and a Twix cookie bar. The gentleman up front was great so this is not towards him. I feel for him on how embarrassed he was in front of 6 people in the store. He asked his coworker to get him a Twix cookie bar out of the back, the coworker made a smart comment towards him then walked back to get it. As he got about 10 feet away he tossed it up towards him by the register. Of course it dropped on the floor and the gentleman who was helping me did the right thing and he personally went and got another one. He apologized and was completely embarrassed. The coworker who tossed it made another smart comment. I would encourage the manager or ownership to look up the Broken Window Theory and see how that behavior can really have a damaging impact on a business. This post is not to be mean or to damage their reputation, I will continue to order pizza from this store. I hope the gentleman who tossed the Twix bar can learn from this experience.

Atmosphere: 1

Food: 2

Service: 1

Johanan was very polite and made sure all 3 pizzas were freshly cooked. He told me it would be a 10 minute wait and it was only a 10 minute wait.

Atmosphere: 5

Food: 5

Service: 5

I loved the pizza. It was amazing. Wonderful customer service too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Self pick up with QR code. Really quick.just go in, take the QR code you received via E-Mail, scan it, and door to your order opens. Take it and enjoy it.

Atmosphere: 5

Food: 5

Service: 5

Ordered online. Used the pizza portal to pick up. Easy and no contact with employees. Pizzas were fresh, made correctly and with a plethora of toppings. Great experience! We would highly recommend, and don’t forget to download the app for savings.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Cheese Bread

Again it's a Little Caesars so if you like cardboard Pizza it's the perfect place for you

Atmosphere: 3

Food: 2

Service: 1

This location is the WORST RESTAURANT IN SPRING HILL!!!!Waited 45 mins for 2 pizzas and crazy bread the manager didn’t seem

Atmosphere: 1

Food: 1

Service: 1

Great place very nice people guy with cross earrings was very respectful pizza was amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Round Pizza, Extramostbestest Cheese, Crazy Bread, Pepperoni Pizza, Sausage

Pizza was ready on time. Very delicious! Pepperoni pizza and crazy bread were perfect.

Y'all Really need to figure out how a line works and quit taking people at random and take people's orders in the way they walk in

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Crazy Bread, Pepperoni Pizza, Italian Cheese Bread

Good luck getting your order right at this location. Expect horrid customer service and long waits