I’m honestly scared whenever I go to the counter of the Starbucks they are always super rude and disrespectful and whenever I say anything nice I get disrespected with eye rolls or just no response at all, they talk bad about their customers and they don’t know simple items. I was so excited whenever they opened a Starbucks in Kroger, because the one in the crossings is far but I’d rather drive the distance, then deal with the disrespect from the employees at the krogers starbucks! PLEASE TRAIN THEM ON CUSTOMER SERVICE!!!
Atmosphere: 1
Food: 5
Service: 1
Elise McClintock
This is a krogers Starbucks, which would be good to know before detouring 10 minutes out.
Ruby Hartleben
Do you hate coffee? This is the perfect place for you then. Enjoy yourself some sugary sludge.
Atmosphere: 1
Food: 1
Service: 5
TJ
Consistently gets orders wrong and very rude staff. Maybe if it were a free standing Starbucks there would be better service and training? Very disappointing overall experience.
Atmosphere: 1
Food: 1
Service: 1
Joseph Hartleben
Do you hate coffee? This is the perfect place for you then. Enjoy yourself some sugary sludge.
Atmosphere: 1
Food: 1
Service: 5
Dale Corbitt
Service was great atmosphere is okay coffee is to be desired
Katherine Carr
The girls behind the counter were rude. No one was at the counter so I said “hello?” and they were in the back and said “we’ll be there, just be patient.” Then I ordered my drink and they were silent: no please, no thank you, and when my drink was passed across the counter, I said “thank you” and they turned around and walked away. I was the only person there and it was 8:30am on a Wednesday (today), and it was two girls in their early 20s. Just rude and unprofessional.
Atmosphere: 3
Food: 5
Service: 1
James Ross
It was fast, friendly service and most of all DELICIOUS!!!!
Atmosphere: 5
Food: 5
Service: 5
Brandon Leclere
I’ve had good experiences with this Starbucks via mobile ordering. No issues. Convenient location.
Keven Sutton
I'm not sure what the other reviewers are talking about.I just came through the area for a doctor's appointment, and checked for the closest coffee place and was surprised by the negative feedback. This was still a very convenient location, so I went in.Ordered a almond milk chai, and a regular dirty chai. Went to pickup to wait for the drink and unlocked my phone to check messages, but before I was able to look at the phone they had my order ready and on the pickup counter.The staff was friendly, professional, and courteous about my brain not having had it's coffee yet.The only detriment I can think of is that it's inside a grocery store, but that is not really in their control and not that big of a detriment.
Worst Starbucks ever! I’ve been a handful of times and each time was a disappoint. Like the other reviews, they are ALWAYS out of things, the staff don’t know even the most common items on Starbucks’ menu, and customer service doesn’t exist! I had so much excitement when I found out they were putting a Starbucks on Port Royal but the way operations are going at this location they could saved that money! I will be going up the location on Main Street moving forward!
haley smith
Out of a lot of stuff and system is always down when I come in
Emilio Bosques
I asked for a cheese danish and was looked at like a deer in headlights...asked for another common item and didn't know if anything was available. I hope it's just untrained/new employees and that eventually that store will run smoothly and experience willl prevail. I love Starbucks.
John
Please remove cold brew from your menu since you've been out of it all 3 times I've visited your location
I’m honestly scared whenever I go to the counter of the Starbucks they are always super rude and disrespectful and whenever I say anything nice I get disrespected with eye rolls or just no response at all, they talk bad about their customers and they don’t know simple items. I was so excited whenever they opened a Starbucks in Kroger, because the one in the crossings is far but I’d rather drive the distance, then deal with the disrespect from the employees at the krogers starbucks! PLEASE TRAIN THEM ON CUSTOMER SERVICE!!!
Atmosphere: 1
Food: 5
Service: 1
This is a krogers Starbucks, which would be good to know before detouring 10 minutes out.
Do you hate coffee? This is the perfect place for you then. Enjoy yourself some sugary sludge.
Atmosphere: 1
Food: 1
Service: 5
Consistently gets orders wrong and very rude staff. Maybe if it were a free standing Starbucks there would be better service and training? Very disappointing overall experience.
Atmosphere: 1
Food: 1
Service: 1
Do you hate coffee? This is the perfect place for you then. Enjoy yourself some sugary sludge.
Atmosphere: 1
Food: 1
Service: 5
Service was great atmosphere is okay coffee is to be desired
The girls behind the counter were rude. No one was at the counter so I said “hello?” and they were in the back and said “we’ll be there, just be patient.” Then I ordered my drink and they were silent: no please, no thank you, and when my drink was passed across the counter, I said “thank you” and they turned around and walked away. I was the only person there and it was 8:30am on a Wednesday (today), and it was two girls in their early 20s. Just rude and unprofessional.
Atmosphere: 3
Food: 5
Service: 1
It was fast, friendly service and most of all DELICIOUS!!!!
Atmosphere: 5
Food: 5
Service: 5
I’ve had good experiences with this Starbucks via mobile ordering. No issues. Convenient location.
I'm not sure what the other reviewers are talking about.I just came through the area for a doctor's appointment, and checked for the closest coffee place and was surprised by the negative feedback. This was still a very convenient location, so I went in.Ordered a almond milk chai, and a regular dirty chai. Went to pickup to wait for the drink and unlocked my phone to check messages, but before I was able to look at the phone they had my order ready and on the pickup counter.The staff was friendly, professional, and courteous about my brain not having had it's coffee yet.The only detriment I can think of is that it's inside a grocery store, but that is not really in their control and not that big of a detriment.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Worst Starbucks ever! I’ve been a handful of times and each time was a disappoint. Like the other reviews, they are ALWAYS out of things, the staff don’t know even the most common items on Starbucks’ menu, and customer service doesn’t exist! I had so much excitement when I found out they were putting a Starbucks on Port Royal but the way operations are going at this location they could saved that money! I will be going up the location on Main Street moving forward!
Out of a lot of stuff and system is always down when I come in
I asked for a cheese danish and was looked at like a deer in headlights...asked for another common item and didn't know if anything was available. I hope it's just untrained/new employees and that eventually that store will run smoothly and experience willl prevail. I love Starbucks.
Please remove cold brew from your menu since you've been out of it all 3 times I've visited your location
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