Zaxbys Chicken Fingers & Buffalo Wings

Lauren provided truly top-tier, exceptional service. From the moment I interacted with her, she was warm, welcoming, and incredibly attentive. She took the time to make sure my order was correct, checked in to ensure everything was perfect, and maintained such a positive and professional attitude the entire time. Her energy and genuine care made me feel appreciated as a customer, and she went above and beyond in a way that really stood out. Lauren is the kind of employee who sets the standard for outstanding customer service. Isabella was equally impressive and a joy to interact with. She was friendly, patient, and extremely efficient, making the entire process smooth and stress-free. Isabella had a great attitude, communicated clearly, and made sure everything was handled quickly and correctly. Her kindness and professionalism made the experience even better, and it was clear that she truly cares about providing great service. Together, Lauren and Isabella created a welcoming, positive environment that made my visit memorable. Employees like them are the reason customers keep coming back, and they both deserve recognition for their outstanding work.

Atmosphere: 5

Food: 5

Service: 5

A good chicken sandwich. I do enjoy the fries.

Atmosphere: 3

Food: 4

Service: 3

Amaiia is so perfect for this job her customer service is excellent she is so sweet and the most thoughtful person ever !! I want to see her everyday i come in and i come in often !

Atmosphere: 5

Food: 5

Service: 5

Kickin chicken sandwich was definitely kickin

Atmosphere: 4

Food: 5

Service: 4

Zaxby's is almost always delicious, but it's the little things that lowered my ratings. In respect to food forgetting to give cups, and not making shakes timely, Service is absolutely dependent on staffing - most are great but there's always those who treat you like THEY need a new job. The atmosphere is fine but tables meet to be wiped down better. These things don't deter me from future visits, just ways you can improve the customer experience.

Atmosphere: 4

Food: 4

Service: 4

Enjoy their chicken

Atmosphere: 4

Food: 4

Service: 4

Every time I go through here, the service is very fast, but the quality needs to be taken into consideration as well. Look as If the chicken tenders were pulled earlier from the fryer. Leaving a little bit of pink in the middle. Understandable for fries, but definitely not raw meat. And paying extra for sauces, but not putting them in the bag because they’re too worried about throwing the food out the window for the times. Bags need to be double checked so that way you guys don’t have to deal with people spinning back through for more shit. Thank you !

Atmosphere: 3

Food: 2

Service: 3

They redeemed themselves the last few orders, we will see.

Atmosphere: 5

Food: 5

Service: 5

I always have to stop at Zaxby's when I travel South. I hope eventually they open in Illinois!

Atmosphere: 5

Food: 5

Service: 5

The food is always hot and fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Sandwich

Solid place for Chicken! We loved the spices on the chicken and the FF. Both times we went here the food was hot and portion sizes are good. Everything we tried was tasty from the sauce to the sandwiches.

Atmosphere: 3

Food: 4

Service: 5

Excellent salads and military discount. Awesome customer service and friendly staff.

Recommended dishes: Chicken Fingerz

I've been many times and I've never really had any issues. I've only used the drive thru for the past several years and I always get great service and hot food.

Food: 4

Service: 5

Quick service, excellent food, and clean restaurant.

Atmosphere: 5

Food: 5

Service: 5

I ordered a meal by doordash and my drinks ordered with regular ice and this made me really angry because this drink clearly has too much ice than coke, bad service

Atmosphere: 2

Food: 2

Service: 2