i’m gonna be honest i called twice to ask them for a happy meal box and a toy just the box and the toy itself because i ordered a breakfast meal and my toddler wanted his happy meal . so they hung up on me because they thought i was a prank caller and then they proceeded to be rude with me inside the store and in the drive thru to refuse my service because i wanted to pay for the box and the toy ? but then the food they gave me was cold and the drink was watered down so my kid actually couldn’t eat it at all . will not be coming back to this mcdonald’s . they’ve run this place in the ground . crazy that i used to work for the original owners and i know this wouldn’t be a problem if they still owned it but now they don’t care about they’re customers at all . they just care about them hours store was dirty too they also had the boxes already prepped it would’ve taken two seconds to grab a box and a toy and hand it to me . smh . yall should be ashamed .
Atmosphere: 1
Food: 1
Service: 1
Keith True
It seems that over the past 3 to 4 months I get incorrect orders more than correct orders at the drive thru in the mornings. Today, 3/10/25, I got talked over, cut off in correcting what they heard and ignored at the window to get my food. I thanked the lady anyway and got attitude. And, OF COURSE, the food was wrong again. At least they have been consistent.
Atmosphere: 1
Food: 1
Service: 1
Chris
I ordered a quarter pounder with cheese, mcdouble, and two small fries. Before I left I checked the bag there were two burgers and two small fries. Get home I have a quarter pounder only cheese. That is not what I ordered. I work hard and if I am paying for a service I expect to get correct service. Maybe if the employees at this location would stop laughing with each other when you pull up and pay attention they may get an order correct. This is not the first time this had happened. Again I am paying for a service from your business and I expect to get good service and a correct order. They were not even busy it makes no sense how they can mess it up.
Food: 1
Service: 1
Samuel McKee
The food quality is getting worse and worse, and it's only getting more and more expensive. Not worth it anymore.
Atmosphere: 1
Food: 1
Service: 3
Mark
Typically never have issues with service or food at this McDonald's but I guess a hair got into the deep fryer and claimed one of my fries.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: French Fries, Mcchicken
Anthony Strickland
Food is ok service was not so good a little rude and not clean at all
Parking: Springfield TN
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Double Cheeseburger
Spanky Paints
worst mcdonald i’ve probably ever gone to, and it’s not just a one time thing. today at 9:40, i ordered a shamrock shake and the girl said that they didn’t have any of the mix in stock and told me to refund in the app. so i pull up to the other window to do that and a dude says that the machine broke which is nowhere near what the other girl said. and the mcdonald’s app makes it difficult to refund so that’s nice too. i’m down 5$ but atleast i know where not to go.
Atmosphere: 2
Food: 1
Service: 1
Alex Chumbley
Scheduled a job interview. Showed up just for them to tell me they're not hiring. Thanks for wasting my time. The manager is completely incompetent.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Saville
Do not go here go somewhere else . They tried charging me 11.97 for a 5$ McDouble meal and a large coke lol what a joke they said the 5$ meal only comes with a small coke so just keep the small coke I’ll take the large coke and pay for the large coke was the 7$ something . Come on McDonalds get it together !! I travel weekly first place to do this !! Do better Tennessee
Doors don't open until 8 or 9 they won't deliver and it's 30 minutes per drive thru order
Atmosphere: 1
Food: 1
Service: 1
Natalie Pryor
This morning I forgot my card and my order had already been placed. I pulled up to the first window and let the lady at the register know. I told her to cancel my order. She was kind enough to pay for it for me. I believe her name was Renae but for lack of better spelling I would like to say thank you and have a blessed day.
Todd Ray
Great cream
Atmosphere: 5
Food: 5
Service: 5
Tangela Branch
OK Mickey D’s. Got a double quarter pounder tonight and it was steaming with every bite I took. Young kid in the window with glasses is my bestie. He said he was from North Carolina but only down in TN to go to school which is Greenbriar, TN. He deserves to be recognized. Every visit with him is amazing. He has the BIGGEST SMILE with great manners. Kudos to you!
Atmosphere: 5
Food: 5
Service: 5
Donald Leideritz
Ordered directly off of the sign on the side of the building. Bacon egg and cheese bagel and the sausage egg and cheese McGriddle. Buy one get one for a dollar. Photo of sign attached. Drive through attendant told me they do not honor those sandwiches in the deal. I told her it was on the sign and I was told I was incorrect.
Twice before I’ve gone through the drive through and been charged an extra 79 cents when I get coffee with my breakfast meal. Since when is coffee with a breakfast meal an up charge? Didn’t even realize it until I got the receipts both times because it doesn’t show as an up charge on the screen at the speaker.
Eaten there in person before and the dining room was nothing close to clean.
Happy people
Atmosphere: 5
Food: 5
Service: 5
i’m gonna be honest i called twice to ask them for a happy meal box and a toy just the box and the toy itself because i ordered a breakfast meal and my toddler wanted his happy meal . so they hung up on me because they thought i was a prank caller and then they proceeded to be rude with me inside the store and in the drive thru to refuse my service because i wanted to pay for the box and the toy ? but then the food they gave me was cold and the drink was watered down so my kid actually couldn’t eat it at all . will not be coming back to this mcdonald’s . they’ve run this place in the ground . crazy that i used to work for the original owners and i know this wouldn’t be a problem if they still owned it but now they don’t care about they’re customers at all . they just care about them hours store was dirty too they also had the boxes already prepped it would’ve taken two seconds to grab a box and a toy and hand it to me . smh . yall should be ashamed .
Atmosphere: 1
Food: 1
Service: 1
It seems that over the past 3 to 4 months I get incorrect orders more than correct orders at the drive thru in the mornings. Today, 3/10/25, I got talked over, cut off in correcting what they heard and ignored at the window to get my food. I thanked the lady anyway and got attitude. And, OF COURSE, the food was wrong again. At least they have been consistent.
Atmosphere: 1
Food: 1
Service: 1
I ordered a quarter pounder with cheese, mcdouble, and two small fries. Before I left I checked the bag there were two burgers and two small fries. Get home I have a quarter pounder only cheese. That is not what I ordered. I work hard and if I am paying for a service I expect to get correct service. Maybe if the employees at this location would stop laughing with each other when you pull up and pay attention they may get an order correct. This is not the first time this had happened. Again I am paying for a service from your business and I expect to get good service and a correct order. They were not even busy it makes no sense how they can mess it up.
Food: 1
Service: 1
The food quality is getting worse and worse, and it's only getting more and more expensive. Not worth it anymore.
Atmosphere: 1
Food: 1
Service: 3
Typically never have issues with service or food at this McDonald's but I guess a hair got into the deep fryer and claimed one of my fries.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: French Fries, Mcchicken
Food is ok service was not so good a little rude and not clean at all
Parking: Springfield TN
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Double Cheeseburger
worst mcdonald i’ve probably ever gone to, and it’s not just a one time thing. today at 9:40, i ordered a shamrock shake and the girl said that they didn’t have any of the mix in stock and told me to refund in the app. so i pull up to the other window to do that and a dude says that the machine broke which is nowhere near what the other girl said. and the mcdonald’s app makes it difficult to refund so that’s nice too. i’m down 5$ but atleast i know where not to go.
Atmosphere: 2
Food: 1
Service: 1
Scheduled a job interview. Showed up just for them to tell me they're not hiring. Thanks for wasting my time. The manager is completely incompetent.
Atmosphere: 1
Food: 1
Service: 1
Do not go here go somewhere else . They tried charging me 11.97 for a 5$ McDouble meal and a large coke lol what a joke they said the 5$ meal only comes with a small coke so just keep the small coke I’ll take the large coke and pay for the large coke was the 7$ something . Come on McDonalds get it together !! I travel weekly first place to do this !! Do better Tennessee
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble
Restaurantji Recommends
Doors don't open until 8 or 9 they won't deliver and it's 30 minutes per drive thru order
Atmosphere: 1
Food: 1
Service: 1
This morning I forgot my card and my order had already been placed. I pulled up to the first window and let the lady at the register know. I told her to cancel my order. She was kind enough to pay for it for me. I believe her name was Renae but for lack of better spelling I would like to say thank you and have a blessed day.
Great cream
Atmosphere: 5
Food: 5
Service: 5
OK Mickey D’s. Got a double quarter pounder tonight and it was steaming with every bite I took. Young kid in the window with glasses is my bestie. He said he was from North Carolina but only down in TN to go to school which is Greenbriar, TN. He deserves to be recognized. Every visit with him is amazing. He has the BIGGEST SMILE with great manners. Kudos to you!
Atmosphere: 5
Food: 5
Service: 5
Ordered directly off of the sign on the side of the building. Bacon egg and cheese bagel and the sausage egg and cheese McGriddle. Buy one get one for a dollar. Photo of sign attached. Drive through attendant told me they do not honor those sandwiches in the deal. I told her it was on the sign and I was told I was incorrect.
Twice before I’ve gone through the drive through and been charged an extra 79 cents when I get coffee with my breakfast meal. Since when is coffee with a breakfast meal an up charge? Didn’t even realize it until I got the receipts both times because it doesn’t show as an up charge on the screen at the speaker.
Eaten there in person before and the dining room was nothing close to clean.
Atmosphere: 2
Food: 3
Service: 1
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