Papa Johns Pizza

2008 Memorial Blvd A, Springfield
(615) 382-7272

Recent Reviews

Meme Brame

I ordered through the app and it was quickly delivered and fresh!

Food: 5

Service: 5

Jordan M.

They've never given me a cold pizza or messed up my order once. What else can you ask for from a papa John's!?

Mark Helton

I ordered a pizza that was either was not made correctly or was given the wrong pizza at delivery. I called and spoke to the "manager" and 1st wanted to argue he watched it made and I was wrong. Then said I'll remake it and hung up. Now he did send me the correct pizza but had such a toxic attitude for being called out . Well sport I added the pictures to the reviews that I offered to send you and you chose not to take a look.

Food: 2

Service: 1

Keifus Malone

Fantastic choice of Pizza for carryout and/or delivery! Many choices form the types of crusts through the toppings and more to satisfy the entire family!

Atmosphere: 5

Food: 5

Service: 5

Angela Knowles

Matt was awesome... thank you the great customer service, fast, and accurate order... keep up the great

Atmosphere: 5

Food: 5

Service: 5

Phillip Martinez

Papa is back baby! Best papa johns I’ve had in a while.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stuffed Crust

Jamie Dillard

Ordered a pizza online, and added 1 garlic butter, one order of pepperocini peppers, and a seasoning packet. Went inside the store to pick the pizza up, The lady behind the register checked my order, opened the pizza box, and one of the seasoning packets fell out, and onto the floor. She picked the packet up OFF OF THE FLOOR, placed it back into the pizza box, and handed me the box. I opened it to look, and noticed that NO GARLIC BUTTER cups were in the box. I told her I ordered an extra garlic cup, and then she tells me that I didn’t. I responded. Ok, we’ll should y it come with one anyway, and then noticed this sticker after I left. Pretty sure that says plus 1 garlic butter. Customer service stinks these days!!!Edit: The gentleman that made the pizza was very friendly, and even accepted responsibility for not including the garlic butter, and apologized. I was impressed with HIS professionalism, and would recommend him to be the employee to deal with customers. Great job sir!

Atmosphere: 2

Food: 4

Service: 1

TerraformingCats

Every single time I get pizza here, it’s been terrible. Example; I ask for well done and it’s almost raw. I ask for certain toppings and I don’t get them. Two times the order was even completely wrong and I neglected to look at the pizza until I got home. It’s usually done on time or fast. So there’s that, I guess.

Atmosphere: 1

Food: 1

Service: 3

A-Team Movers llc

Pizza was wrong and took over an hour to get

Michelle Owen

Only reason I gave a star is because I had to for the review. I ordered a pizza a couple about three weeks back (my receipt has the date torn off) pizza was extremely late which would not have been a problem until I realized that it was cold. I had already tipped the guy well and he was gone. I was in the middle of caretaking so I could not go get another at the time. I called and spoke with a guy who said he was the manager he apologized and said he would refund or replace the order so I said we could replace because we liked their pizza when it's done right. So today I called to see if I could pick up my remake order the girl asked a cpl questions then said yes it'll be ready in a few minutes and it would be free. So I drive up there with my receipt from the last order just for them to question whether I even ordered a pizza or if something was wrong with it stating if someone promised to remake it they would have noted in the computer. Needless to say I wasn't going to argue told them if they didn't believe me not to worry about it. I took my receipt back and left! So very unprofessional especially having me to drive there and then argue with me. It's hit and miss when you order pizza there anyway so they can keep there pizza. I dined in somewhere else and they actually appreciated my money ✌️

Garrett Austin

Order is always ready on time. Never had any complaints. Much better than Little Caesars.

Emily Richardson

At one point, it was awesome. Too often here lately, it's always cold. It's just cold. Delivery is always late, and communication is poor. It used to be my favorite friday treat, and now I just buy deli pizza.

Atmosphere: 3

Food: 3

Service: 3

Erica Haley

I just wanted to come on here and say our delivery lady was the absolute sweetest person! The food got here in a timely manner and she had a hard time finding my apartment but was so nice about it. Can’t say that about some in the past! I wish I knew her name cause she deserves a promotion!

Lisa

Food is always on time if not early, hot, cooked to perfection, and the staff is always friendly.Will not order from any other pizza places in town.

Terry Gragg

Ordered 3 pizzas on the app Sunday afternoon for pickup. Went in to get them and told them my name and told the girl, who said she was "middle management" I needed some plates. The girl then laid a receipt on the boxes and asked if I needed "plates or anything". I laughed and said yes that's why I asked for plates. She proceeded to throw the plates causing me to catch them so they wouldn't fall on the floor. She then quickly walked toward the back ranting. I asked her name twice with no response and heard her saying something about she didn't have to take that or something to that effect. Disappointing to say the least.

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