Took our granddaughter there after lunch rush and it took awhile to get our food. My wife's burger was barely warm and my whopper was not good especially the toppings. Also no clean tables,we cleaned our own.
Atmosphere: 1
Food: 1
Service: 1
Gail Smith
The lunch time manager is awesome, he was working his butt off and not just managing he truly deserves a raise. I respect a manager that works alongside his employees. The store itself is awesome they hire handicapped people and are good to them. My five stars is for the business and their day time manager, wish I knew his name
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
James Hazard
NY burger was really good, properly and evenly dressed as I asked. My partner had to for back for lettuce, as her chicken sandwich only had 3 small pieces on the 6 inch long bun. It was very food except for that.
Terribly ran place, terrible workers who don’t care. I will never eat at this location again… I ordered delivery from the BK app, when I got my food I was missing items. I called the store who kept telling me to contact door dash, I did not order from door dash I ordered from them. I got on the mobile app and submitted a ticket that was never responded to. The store claims they cannot refund for the items I didn’t get because they still claim I never placed the order through them, when I in fact did order through them..
Even when I go through the drive through I ALWAYS have something missing out of my bag and the cooperate office doesn’t care.
I will never spend money with a company who has you pay for items you don’t get and won’t refund.
Atmosphere: 1
Food: 1
Service: 1
Christy Meeks
Great burgers!
Atmosphere: 5
Food: 5
Service: 5
David Heafner
The stars say it all..
Atmosphere: 2
Food: 2
Service: 2
Bob Stanford
Drive thru customer service and quality needs work. They did not process a coupon that I told them about when ordering. When I got to the window and the price was wrong, they asked me to drive around, park and come inside to get it corrected. On top of this, the bag didn’t have everything in it. This place definitely needs some training and supervision on customer service and quality control.
Robert Ferrell
Order a large fry And they don't even put a half of thing in them bullshit
I live in Shelbyville Tennessee. This is the worst Burger King. I have ever been to my hamburger was burnt and the manager never came back to the phone. He said he had to go and write something down and he never came back to the phone. I paid a whole lot of money for trash.!!
Food: 1
Service: 1
Penelope Isaacs
Ordered Whopper n when got home all was on it was mayo n cheese. And the fries weren’t seasoned at all. The drinks weren’t marked. With prices as they are. Guess I should’ve be happy we got one napkin. LOOKING BAD in TULLAHOMA kING
Dawn
1st-order wasn't correct, cashier wanted to argue. We ordered by number, not by name of. The manager corrected the order. 2nd, bite into burger, burger wasn't completely done. Manager refunded money quickly & remorseful. His service & apologetic attitude is whats receiving the 3 stars. Everyone and everything else was a 1 star or no star.
Atmosphere: 1
Food: 1
Service: 3
Ivy Farless
Took 20 mins to get my food the 2 girls up front where just worried about drive threw they forgot my fires and messed my burger up. The manager that was there was to busy eating in front of customers and complaining about no staff and been busy all day instead of helping his crew and the food was old and cold just should have gotten a refund and went else where but wanted to give them a chance since I work in fast food but want do that again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Whopper Jr, Whopper
Took our granddaughter there after lunch rush and it took awhile to get our food. My wife's burger was barely warm and my whopper was not good especially the toppings. Also no clean tables,we cleaned our own.
Atmosphere: 1
Food: 1
Service: 1
The lunch time manager is awesome, he was working his butt off and not just managing he truly deserves a raise. I respect a manager that works alongside his employees. The store itself is awesome they hire handicapped people and are good to them. My five stars is for the business and their day time manager, wish I knew his name
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
NY burger was really good, properly and evenly dressed as I asked. My partner had to for back for lettuce, as her chicken sandwich only had 3 small pieces on the 6 inch long bun. It was very food except for that.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon King, Hamburger, Whopper, Onion Rings
Terribly ran place, terrible workers who don’t care.
I will never eat at this location again… I ordered delivery from the BK app, when I got my food I was missing items. I called the store who kept telling me to contact door dash, I did not order from door dash I ordered from them.
I got on the mobile app and submitted a ticket that was never responded to.
The store claims they cannot refund for the items I didn’t get because they still claim
I never placed the order through them, when I in fact did order through them..
Even when I go through the drive through I ALWAYS have something missing out of my bag and the cooperate office doesn’t care.
I will never spend money with a company who has you pay for items you don’t get and won’t refund.
Atmosphere: 1
Food: 1
Service: 1
Great burgers!
Atmosphere: 5
Food: 5
Service: 5
The stars say it all..
Atmosphere: 2
Food: 2
Service: 2
Drive thru customer service and quality needs work. They did not process a coupon that I told them about when ordering. When I got to the window and the price was wrong, they asked me to drive around, park and come inside to get it corrected. On top of this, the bag didn’t have everything in it. This place definitely needs some training and supervision on customer service and quality control.
Order a large fry And they don't even put a half of thing in them bullshit
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Whopper, Onion Rings
I was up there a couple days ago and the gm was very rude. My order was also wrong and he refused to fix it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I live in Shelbyville Tennessee. This is the worst Burger King. I have ever been to my hamburger was burnt and the manager never came back to the phone. He said he had to go and write something down and he never came back to the phone. I paid a whole lot of money for trash.!!
Food: 1
Service: 1
Ordered Whopper n when got home all was on it was mayo n cheese. And the fries weren’t seasoned at all. The drinks weren’t marked. With prices as they are. Guess I should’ve be happy we got one napkin. LOOKING BAD in TULLAHOMA
kING
1st-order wasn't correct, cashier wanted to argue. We ordered by number, not by name of. The manager corrected the order. 2nd, bite into burger, burger wasn't completely done. Manager refunded money quickly & remorseful. His service & apologetic attitude is whats receiving the 3 stars. Everyone and everything else was a 1 star or no star.
Atmosphere: 1
Food: 1
Service: 3
Took 20 mins to get my food the 2 girls up front where just worried about drive threw they forgot my fires and messed my burger up. The manager that was there was to busy eating in front of customers and complaining about no staff and been busy all day instead of helping his crew and the food was old and cold just should have gotten a refund and went else where but wanted to give them a chance since I work in fast food but want do that again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Whopper Jr, Whopper
Food was fresh and service was great
Atmosphere: 5
Food: 5
Service: 5
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