McDonald's
1018 N Jackson St, Tullahoma
(931) 455-6757
Recent Reviews
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Everything gets smaller and the price goes up.
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Big Mac, French Fries, Quarter Pounder with Cheese
First off...we were going dine in...but it smelled so bad like piss that we decided to get it to go instead. The fountain drinks didn't have any syrup in them, and the burritos were hard. Can't say I'm gonna be returning.
Atmosphere: 1
Food: 2
Service: 2
This is about the worst run McDonald's I have ever seen. Customers waiting at the front counter for 10 minutes just to get an order had to yell back to the kitchen to get someone wait on him To employees seem like they don't even give a hoot one way or the other. They just looked his way and went on by. Finally a lady in a red shirt came over like it was just such a inconvenience to wait on him.I had to wait on was 15 minutes just to get two coffees. Really really need some better management
Atmosphere: 1
Food: 4
Service: 1
Just okay
Food: 3
Service: 3
We came to this store atb10:23am. Ordered breakfast. First thing we noticed were several employees mopping, wiping, and one was literally on hands and knees scrubbing the floor and table legs. Food came out fresh even though it was end of breakfast time. Would def revisit this store! Kudos ya’ll.
Atmosphere: 5
Food: 5
Service: 5
My order was incorrect and missing stuff I paid for. Called to let management know and she was absolutely the rudest person I have ever interacted with.
Atmosphere: 1
Food: 1
Service: 1
Worst place to go the lady that took our order was absolutely rude to us and dumb obviously need to get help I asked for the $5 meal and the lady said no that they didn’t have it when they have it on there window. So I asked for just a chicken nugget and a chicken sandwich separate and she gave me a happy meal I asked for sweet and sour and she gave me tangy bbq
Food: 2
Service: 1
Food is ok, could be cleaner inside
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Mac
Ordered on the app. When we got our fries over cold. The box wasn’t even full for a large fry. The fries taste like they need the oil changed in the fryer. Took them 30 minutes to get our order out. Don’t know why they had one car in line the whole time we were there no other cars in the Pick up lines and no customers inside the store. Wow just wow. Jo
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Quarter Pounder Hamburger
Ordered online and they ran out of nuggets so she cancelled my order.which idk why they charge you before you ever get your food but they never returned my money and the woman I talked to was absolutely no help
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Woman running the drive-through was so slow that everyone that had been waiting in line with mobile orders for breakfast at least three different people had to cancel their orders and get refunds because she took so long getting people through the drive-through and then told everyone that they were stopping serving breakfast And instead of just honoring all the orders that were made before the cut off several people had to leave the line because she was going so slow on top of the fact that it has a dual drive-through and she was ignoring one entire line and only serving people through the left drive-through making everything worse.
Atmosphere: 3
Food: 1
Service: 1
We have had issues here quite often but last night was horrible!!! My husband went to get us food. He ordered on line. They told him to pull up to the first window. Many times I've wanted extra pickles not AN extra pickle. So at the first window he asked for extra pickles again just to be sure. The guy was very unfriendly saying that what was on it was on it. He pulled up to the second window. He received his drink 3/4 of the way filled. The guy said the drinks were automatic so he couldn't add any soda to it. He offered to fill it with ice. Husband wanted to be sure there were napkins and ketchup in the bag. The worker said, "whatever is in the bag". My husband was very unhappy with the customer service. He's a courier and has had many problems with the service times he's had to pick up orders from them. Yesterday he had no orders that took less than 15 minutes to take. One time without them being busy he waited 20 minutes for a 20 piece chicken nugget and bucket (can't think of the name of them) of fries. One time there was very loud rap music playing with all the swear words included. The manager was bouncing along with the beat while the others were joking around, playing
All the time he was still waiting on his order until he had to ask for his order over the music. Luckily there were no children in the lobby. A customer ordered a frap. The frap machine was broken so the employee asked me to ask the customer what replacement they'd like. The customer said a shake would be ok. Employee said ok and left the counter to supposedly get the shake. Then he had to ask the customer what they wanted instead of the shake because that machine was being cleaned. Last night was just a sliver of what problems he's had with this McDonald's. He's talked with management and they say they will improve the service and nothing has been changed. It is hard to wait so long for food that isn't made correctly for him to make money as a Currier.
Atmosphere: 2
Food: 3
Service: 1
Had an online order, but I needed 20 dollar bill broke and they would not even give me change, said they was not allowed to open the register unless I place the order...which I did online.
Atmosphere: 1
Food: 1
Service: 1
I don't even give them a star placed an order through the app and it was paid for yet they never received the order and couldn't help me DO NOT GO TO THIS PLACE THEY WILL STEAL YOUR
Atmosphere: 1
Food: 1
Service: 1
I usually don’t get helped when I go up to the counter to talk to a real person. They just seem to ignore me for a while when I go there so I just order at the kiosks instead.
The drive through at this Tullahoma location takes way longer than it does at other locations.
Atmosphere: 2
Food: 5
Service: 3
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