My friend and I split a whole Roast beef sandwich, we also purchased 2 bowls of soup, 2 drinks and and a cookie, the total was a bit over $40. Our name was called that our order was ready. I went back up to the front to ask for an extra cup of au jus for dipping, A young lady looked at me like I was not a paying customer and said there was one on your tray. I explained we were sharing the whole sandwich and needed another cup. She said in a not so friendly tone, “I will…this time”. I thought to myself, I just spent $40 and you think you are doing me a favor to give me 1/4 cup au jus? I was not pleased at all. I found out later that she was the Asst GM, somebody needs to teach her customer service. I voiced my complaint to one of the other workers and she apologized profusely and asked if she could get us anything else, Gina cleaned our table for us and could not have been nicer.
Atmosphere: 4
Food: 5
Service: 4
Kala Barnett
My mom and I got 1/2 sandwich each with chips and it was $28! Something was wrong with this pricing. Food was good, management was good, atmosphere was pleasant but we could’ve went to Red Lobster and had the lunch menu and left full!
Atmosphere: 5
Food: 5
Service: 4
Ashley Vanattia
If you have an allergy or you are vegetarian I would not go here to this particular restaurant despite the fact that atmosphere is very fancy it's very nice they are not accommodating to the customers needs because I ordered a salad and told them that I cannot have any bacon because I am allergic two bacon and what do I get bacon bits in my salad despite the fact that I politely ask them please do not put any bacon in my salad or food and all they replied is we cannot reinsure that they may or may not be any bacon so that tells me this restaurant their salads and everything are already pre-made and also that they're not really that accommodate to their customers, this is the second time I've been to this restaurant the other one was up in Nashville and they were more accommodating that and they didn't have an attitude either because when I went over there they were kind of snippy and very smart with me and kind of rushed so I did not even feel welcome
Atmosphere: 1
Food: 2
Service: 2
Colby Stewart
55 dollars for 2 salads and 2 side chili's (9 dollars a pop) is pure highway robbery food was good but not that good. Better off dining in somewhere at those prices. These chains are sticking it to us.
Atmosphere: 4
Food: 3
Service: 4
Justin White
Not as good as the bigger Paneras and the staff is not friendly. It's fortunate I really love Panera
Food: 5
Service: 2
Team Crabtree Homes of Benchmark Realty
A welcome addition to town, and you can't beat the sips club!
Atmosphere: 5
Food: 5
Service: 5
KALEB DAVIS
Staff was friendly but extremely slow to get our food, waiting 20 minutes for a sandwich and salad in the drive through when nobody else in is line.
Atmosphere: 3
Food: 3
Service: 4
Joe Belles
Cafe # 606030, order # 220542 on Nov 4, at 11:41am. Had 1whole BLT Chx Avc sandwich on sour dough bread. The bread was so dry it would chock you. I was on the road or surely would have returned the sandwich! Take Out order.
Atmosphere: 5
Food: 2
Service: 5
Jennifer del Villar
Very delicious, extremely courteous, excellent customer service and paid attention to a food allergy. Our family will definitely be back.
Great service, the cashier even carried our plates outside for us.
Atmosphere: 5
Food: 5
Service: 5
Madden N
The tomato soup Mac and cheese and the sandwich’s are really good and the cookies
Atmosphere: 4
Food: 5
Service: 5
Bolin Chan
I don’t typically leave reviews but feel it’s my duty to do so here. On three separate occasions, I have ordered the bacon breakfast sandwich and was given raw uncooked bacon. It wasn’t just a little undercooked, it was 100% uncooked and raw. How many people has this establishment served raw bacon to? Eating raw bacon can give you worms and severe health problems. Obviously I will not be eating here anymore but I hope management sees this review and puts a stop to serving raw bacon.
Atmosphere: 3
Food: 1
Service: 1
IDriveAMopar Too
I was sorely disappointed with the new Panera Bread in Tullahoma Tennessee. I ordered the pick two and got the free cookie that came with using the app for the first time. My daughter used the same pic two but got different sandwiches. I know they’re only the half sandwich, but the comparison of the barbecue sandwich I got on sourdough compared to the turkey rancher that my daughter got, Was ridiculous. There was barely any chicken on the sandwich, wasn’t even enough to cover the bread slice. It had good taste, but it was thrown together and mashed by all the other items in the bottom of the bag. I ordered the French onion soup, which had a great taste to it, but it showed it with croutons on the app, which I did not get. The free cookie was priced at $2.99 and was the size of my palm. No way was that worth three dollars. The Apple was a small, knotty rocket apple that does not have the best of taste and feels like just throwing something in to try to play the customer over the cost of the expensive food. I felt like for $11 I paid for a cup of soup and half a sandwich should’ve been a little better than what it was. The service was not any better than the sandwichp. The two girls that were working inside making food were more concerned about their conversation than serving the customers., and obviously not concerned about throwing a sandwich together. Next time, I think I will just go over to McAllister‘s across the road, or Jimmy John’s down the street, which have never failed to make me happy and was similar pricing.
Atmosphere: 5
Food: 3
Service: 3
Bill\u0026Lisa Harris
Moving from California two years ago, we looked forward to the opening. Very disappointed. The tables and facility in general was filthy, ordering was horrible. The atmosphere seemed like a McDonalds. Will not be coming back and would advise anyone else to avoid and go to a McCalisters.
My friend and I split a whole Roast beef sandwich, we also purchased 2 bowls of soup, 2 drinks and and a cookie, the total was a bit over $40. Our name was called that our order was ready. I went back up to the front to ask for an extra cup of au jus for dipping, A young lady looked at me like I was not a paying customer and said there was one on your tray. I explained we were sharing the whole sandwich and needed another cup. She said in a not so friendly tone, “I will…this time”. I thought to myself, I just spent $40 and you think you are doing me a favor to give me 1/4 cup au jus? I was not pleased at all. I found out later that she was the Asst GM, somebody needs to teach her customer service. I voiced my complaint to one of the other workers and she apologized profusely and asked if she could get us anything else, Gina cleaned our table for us and could not have been nicer.
Atmosphere: 4
Food: 5
Service: 4
My mom and I got 1/2 sandwich each with chips and it was $28! Something was wrong with this pricing. Food was good, management was good, atmosphere was pleasant but we could’ve went to Red Lobster and had the lunch menu and left full!
Atmosphere: 5
Food: 5
Service: 4
If you have an allergy or you are vegetarian I would not go here to this particular restaurant despite the fact that atmosphere is very fancy it's very nice they are not accommodating to the customers needs because I ordered a salad and told them that I cannot have any bacon because I am allergic two bacon and what do I get bacon bits in my salad despite the fact that I politely ask them please do not put any bacon in my salad or food and all they replied is we cannot reinsure that they may or may not be any bacon so that tells me this restaurant their salads and everything are already pre-made and also that they're not really that accommodate to their customers, this is the second time I've been to this restaurant the other one was up in Nashville and they were more accommodating that and they didn't have an attitude either because when I went over there they were kind of snippy and very smart with me and kind of rushed so I did not even feel welcome
Atmosphere: 1
Food: 2
Service: 2
55 dollars for 2 salads and 2 side chili's (9 dollars a pop) is pure highway robbery food was good but not that good. Better off dining in somewhere at those prices. These chains are sticking it to us.
Atmosphere: 4
Food: 3
Service: 4
Not as good as the bigger Paneras and the staff is not friendly. It's fortunate I really love Panera
Food: 5
Service: 2
A welcome addition to town, and you can't beat the sips club!
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly but extremely slow to get our food, waiting 20 minutes for a sandwich and salad in the drive through when nobody else in is line.
Atmosphere: 3
Food: 3
Service: 4
Cafe # 606030, order # 220542 on Nov 4, at 11:41am. Had 1whole BLT Chx Avc sandwich on sour dough bread. The bread was so dry it would chock you. I was on the road or surely would have returned the sandwich! Take Out order.
Atmosphere: 5
Food: 2
Service: 5
Very delicious, extremely courteous, excellent customer service and paid attention to a food allergy. Our family will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Great food great employees friendly helpful
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service, the cashier even carried our plates outside for us.
Atmosphere: 5
Food: 5
Service: 5
The tomato soup Mac and cheese and the sandwich’s are really good and the cookies
Atmosphere: 4
Food: 5
Service: 5
I don’t typically leave reviews but feel it’s my duty to do so here. On three separate occasions, I have ordered the bacon breakfast sandwich and was given raw uncooked bacon. It wasn’t just a little undercooked, it was 100% uncooked and raw. How many people has this establishment served raw bacon to? Eating raw bacon can give you worms and severe health problems. Obviously I will not be eating here anymore but I hope management sees this review and puts a stop to serving raw bacon.
Atmosphere: 3
Food: 1
Service: 1
I was sorely disappointed with the new Panera Bread in Tullahoma Tennessee. I ordered the pick two and got the free cookie that came with using the app for the first time. My daughter used the same pic two but got different sandwiches. I know they’re only the half sandwich, but the comparison of the barbecue sandwich I got on sourdough compared to the turkey rancher that my daughter got, Was ridiculous. There was barely any chicken on the sandwich, wasn’t even enough to cover the bread slice. It had good taste, but it was thrown together and mashed by all the other items in the bottom of the bag.
I ordered the French onion soup, which had a great taste to it, but it showed it with croutons on the app, which I did not get.
The free cookie was priced at $2.99 and was the size of my palm. No way was that worth three dollars. The Apple was a small, knotty rocket apple that does not have the best of taste and feels like just throwing something in to try to play the customer over the cost of the expensive food.
I felt like for $11 I paid for a cup of soup and half a sandwich should’ve been a little better than what it was.
The service was not any better than the sandwichp. The two girls that were working inside making food were more concerned about their conversation than serving the customers., and obviously not concerned about throwing a sandwich together.
Next time, I think I will just go over to McAllister‘s across the road, or Jimmy John’s down the street, which have never failed to make me happy and was similar pricing.
Atmosphere: 5
Food: 3
Service: 3
Moving from California two years ago, we looked forward to the opening. Very disappointed. The tables and facility in general was filthy, ordering was horrible. The atmosphere seemed like a McDonalds. Will not be coming back and would advise anyone else to avoid and go to a McCalisters.
Atmosphere: 1
Food: 2
Service: 1
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