Wendy in Tullahoma TN have lazy employees and you always wait 30 minutes or longer for your order while the employees are talking bad about the customers very unprofessional
Jordan Dilley
While the digital ordering experience was pleasant, the quality was disappointing. I arrived to pick up my order through the drive thru. I was given my drinks and asked to pull forward. I proceeded to wait 15 minutes outside while watching two other pulled up cars get their food. I go in to see what the hold up is and my food is waiting for someone to take it out. I get back in the car and realize I do not have any sauces. I go back in and get sauces that were requested on the app. I arrive at home with my food to discover that one kids meal is missing a toy, and one hamburger is missing bacon that I paid $2 extra to have.
Atmosphere: 1
Food: 2
Service: 1
Alex Skinner
This place is absolutely terrible. Don't bother. Any possible savings isn't worth your time.
TW38449
I didn’t actually eat here this last time for reasons I will explain shortly, but have several times in the past and the food has been consistently decent. When I was here this time I noticed that the restaurant has been fully remodeled and looks very nice. The reason I left without ordering on the last visit was that I had time to observe the employees while in line and none had gloves on while handling food. Not the line guy making shakes and wrapping burgers nor the guy at the register.Not sure about TN but in AL this is a health code violation. This is not the ‘70’s where the sweaty cook is standing over a grille with a cigarette hanging out of his mouth. Whether gloves help or not is open to debate but at least they give the illusion of increased cleanliness. I will give this place another chance in the future but if they are bare-handing it again, that’s the last time ever.
Brooke Luttrell
Do not try to get food here after 9 pm. I literally waited for 30 minutes. They shouldn’t be open, if they don’t have help.
Stephanie Bevers
Everyone was friendly fast service and was very good!!
Atmosphere: 5
Food: 5
Service: 5
Whitney Northcutt
Hooked on Taco Bell!
Atmosphere: 5
Food: 5
Service: 5
Angel Alexander
Food was cold and the girl who answered the speaker was so rude she kept cutting me off when I was giving her my order, then they didn’t give me all of my food so I had to go in and she was rude to the people inside also
Atmosphere: 1
Food: 1
Service: 1
Jane Huggins
I mobile ordered right outside at parking lot, within about 5 minutes I received my food. I believed they were pre-made and been sitting for a while. My favorite is the spicy chicken nuggets and I preferred fresh ones.
Atmosphere: 2
Food: 2
Service: 2
Judy Brewer
Went to the drive-through one time they didn’t have any cash you had to only pay with a card another time they didn’t have any vanilla to make a frosty. They didn’t have any carryout trays. It is getting as bad as Crystal and Crystal went under. I hope Wendy’s don’t
This Wendy's is just average at best. Employees not real engaged in their job.
Atmosphere: 2
Food: 3
Service: 3
James Johnston
Don't get anything here. They are incapable. You order a burger, they give you the wrong burger. You order regular nuggets, they give you spicy. You order chili, they don't give you any crackers or a spoon. You ask for sauce, they don't give it to you. You order a potato, they don't give you butter or sour cream. They are terrible. I'm gonna be telling people to avoid this Wendy's. Don't even give them a chance to mess up your order, because it's a guarantee that they will get your order wrong.
Food: 2
Service: 1
Sharon C
Only problem I has was I wanted the Jr. Bacon burger brown bag deal & they were out of bacon! Lol
Atmosphere: 4
Food: 4
Service: 4
Steven Powers
Manager in tullahoma is a smart ass and driven through personal. If you don't want to turn the fryers on take the nuggets of the menu or make people aware at the drive through instead of saying you don't have salad and bacon say chicken nuggets ain't there as well miss smart ass manager!! Plain with cheese mean plain with cheese that's why yall need minimum wage not a fn penny more!
Atmosphere: 1
Food: 1
Service: 1
Halie Stewart
So I came in with my family, two kids was 5 years old and 4 years old. The female that took my order and we sat down. When they called out our order I turned to my other half and I said I think that is ours. The female young adult rudely responded “Yeah that’s you.” The two female workers was rude. The napkins tray was empty in the lobby area. I went to ask for some and the worker’s tone when she respond back was not customer friendly, at all! While we were beginning to eat, a female came out and directly went to our table to start to sweep, but one of my kids dropped a sock and she waited for her to pick up her sock so she can sweep. I was ready to hurry up and eat and leave. There is just not enough words to express my unpleasant experience at this location.
Wendy in Tullahoma TN have lazy employees and you always wait 30 minutes or longer for your order while the employees are talking bad about the customers very unprofessional
While the digital ordering experience was pleasant, the quality was disappointing. I arrived to pick up my order through the drive thru. I was given my drinks and asked to pull forward. I proceeded to wait 15 minutes outside while watching two other pulled up cars get their food. I go in to see what the hold up is and my food is waiting for someone to take it out. I get back in the car and realize I do not have any sauces. I go back in and get sauces that were requested on the app. I arrive at home with my food to discover that one kids meal is missing a toy, and one hamburger is missing bacon that I paid $2 extra to have.
Atmosphere: 1
Food: 2
Service: 1
This place is absolutely terrible. Don't bother. Any possible savings isn't worth your time.
I didn’t actually eat here this last time for reasons I will explain shortly, but have several times in the past and the food has been consistently decent. When I was here this time I noticed that the restaurant has been fully remodeled and looks very nice. The reason I left without ordering on the last visit was that I had time to observe the employees while in line and none had gloves on while handling food. Not the line guy making shakes and wrapping burgers nor the guy at the register.Not sure about TN but in AL this is a health code violation. This is not the ‘70’s where the sweaty cook is standing over a grille with a cigarette hanging out of his mouth. Whether gloves help or not is open to debate but at least they give the illusion of increased cleanliness. I will give this place another chance in the future but if they are bare-handing it again, that’s the last time ever.
Do not try to get food here after 9 pm. I literally waited for 30 minutes. They shouldn’t be open, if they don’t have help.
Everyone was friendly fast service and was very good!!
Atmosphere: 5
Food: 5
Service: 5
Hooked on Taco Bell!
Atmosphere: 5
Food: 5
Service: 5
Food was cold and the girl who answered the speaker was so rude she kept cutting me off when I was giving her my order, then they didn’t give me all of my food so I had to go in and she was rude to the people inside also
Atmosphere: 1
Food: 1
Service: 1
I mobile ordered right outside at parking lot, within about 5 minutes I received my food. I believed they were pre-made and been sitting for a while. My favorite is the spicy chicken nuggets and I preferred fresh ones.
Atmosphere: 2
Food: 2
Service: 2
Went to the drive-through one time they didn’t have any cash you had to only pay with a card another time they didn’t have any vanilla to make a frosty. They didn’t have any carryout trays. It is getting as bad as Crystal and Crystal went under. I hope Wendy’s don’t
Restaurantji Recommends
This Wendy's is just average at best. Employees not real engaged in their job.
Atmosphere: 2
Food: 3
Service: 3
Don't get anything here. They are incapable. You order a burger, they give you the wrong burger. You order regular nuggets, they give you spicy. You order chili, they don't give you any crackers or a spoon. You ask for sauce, they don't give it to you. You order a potato, they don't give you butter or sour cream. They are terrible. I'm gonna be telling people to avoid this Wendy's. Don't even give them a chance to mess up your order, because it's a guarantee that they will get your order wrong.
Food: 2
Service: 1
Only problem I has was I wanted the Jr. Bacon burger brown bag deal & they were out of bacon! Lol
Atmosphere: 4
Food: 4
Service: 4
Manager in tullahoma is a smart ass and driven through personal. If you don't want to turn the fryers on take the nuggets of the menu or make people aware at the drive through instead of saying you don't have salad and bacon say chicken nuggets ain't there as well miss smart ass manager!! Plain with cheese mean plain with cheese that's why yall need minimum wage not a fn penny more!
Atmosphere: 1
Food: 1
Service: 1
So I came in with my family, two kids was 5 years old and 4 years old. The female that took my order and we sat down. When they called out our order I turned to my other half and I said I think that is ours. The female young adult rudely responded “Yeah that’s you.” The two female workers was rude. The napkins tray was empty in the lobby area. I went to ask for some and the worker’s tone when she respond back was not customer friendly, at all! While we were beginning to eat, a female came out and directly went to our table to start to sweep, but one of my kids dropped a sock and she waited for her to pick up her sock so she can sweep.
I was ready to hurry up and eat and leave. There is just not enough words to express my unpleasant experience at this location.
Atmosphere: 2
Food: 2
Service: 1
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