Zaxby's Chicken Fingers & Buffalo Wings

Ok, I'll have to give them a bit of credit I did show up with the entire boys high school soccer team! 15 minutes to close at 10. Took our orders and money then said we had to take it to go. We mostly ate there anyway since it took them so long. I don't put much weight in a store full of teenagers telling me to leave while the store is open just so they can go home and play video games. Do your job.

Atmosphere: 3

Food: 4

Service: 3

The chicken fillet on my sandwich was the size of a chicken strip. Paid for the sandwich meal and got a bun with 3 pickles and a chicken strip.

Atmosphere: 1

Food: 1

Service: 1

Never give correct amount of food. I usually order the five finger plate and this is the third time that I’ve tried tullahoma zaxbys and they always give me four, and every time I have been the chicken and fries are soggy and unseasoned. Very disappointed with establishment ever since they got new owners.

Atmosphere: 3

Food: 1

Service: 2

Fries , chicken(wings&tenders) are always soggy and does not taste like any other zaxbys.service is good but food is nasty

Atmosphere: 3

Food: 1

Service: 4

Salad was wilted underneath. Not very enticing.

Atmosphere: 3

Food: 2

Service: 3

Got my food wrong had to come back and when they went to fix it they made me wait for hour and half then to try to make it right the manager said here is a thing of ranch to make it worth your wait

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Boneless Wings

Wife l9ves the salads

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Zax Sauce

I went Zaxbys in Tullahoma it is right at the end of my road and really like it we'll most of the time. The last 2 times have been horrible. Tonight I wanted almost 15 minutes for French fries! Unacceptable! When I went to see what was going on there was no employees at the counter almost 2 minutes before one showed up and she looked confused. When I said where is my order she was like we are waiting on fries and I said for almost 15 minutes! She said let me check! I said good idea! She came back with it's going g to be 2 more minutes, I said did they have to peel the potatoes! I asked for the manager, who never addressed my issue. Also sent a different person to bring me my order! The manger at this store is a coward and should not be a manager of a storage facility if he or she cannot address customers complaints or issues! 35 years of automotive from boats to semi's. Had to deal with customer issues regularly. Your fry guy if even qualified needs to be replaced or retrained. When I did finally get my order and home and opened it, it was everything in my power to not drive back there and throw it back at them. The fries were warm and some were smashed and you could see the carelessness as well as cole slaw was not with order as specified on the receipt. Unfortunately I do not see me returning or driving 30 minutes away from my house to go to Zaxbys. I hope this problem gets resolved and nobody else has this experience but twice was enough for me.

removed 1 star per every 10 minutes i had to wait for my singular sandwich and fries

So amazing
And very nice place to eat
Loved my chicken fingers

Atmosphere: 5

Food: 5

Service: 5

waiting for 30 minutes because you can’t just put some food in a bag is crazyyy. like is this not fast food??

Atmosphere: 1

Food: 5

Service: 1

Chicken tender tacos are PHENOMENAL!! Fried Cheesecake Bites A+

Atmosphere: 5

Food: 5

Service: 5

I love their grilled Cobb salad.

Atmosphere: 5

Food: 5

Service: 5

I order a Cobb salad everytime I go and it’s never been correct. They never make this salad right. It’s really disappointing.

Atmosphere: 1

Food: 1

Service: 1

Consistent as usual. They did give me a kids meal in my bag on accident though, so yay for free chicken strips!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Zax Sauce, Boneless Wings