Cracker Barrel Old Country Store

The cracker barrel in Nashville was okay. They were super late to serve our food but apologized and give us a discount and I think that’s move was good. The one in Madison also served food late. Apologized but no discount lol The one in Whitehouse is by far our favorite. So far, the food came on time and all the staffs in 3 branches were all nice.

Atmosphere: 5

Food: 5

Service: 5

Not a lot of people there, the server didn't smile once, and was slow, the food was good the steak was under cooked but edible. Could have been better but could have been worse.

Atmosphere: 4

Food: 4

Service: 3

Changing an iconic logo to fit "your" agenda is just WRONG! Fire the CEO and make Cracker Barrel what the PEOPLE want!

Stellar food. Great service. Will go again.

Atmosphere: 5

Food: 5

Service: 5

I even bought a queen size quilt and 2 shams

Atmosphere: 4

Food: 5

Service: 5

The food was cold and took forever. Management seemed lost and the staff was overwhelmed.

Atmosphere: 1

Food: 1

Service: 1

I came in this morning and the place was disgusting. Food all over the floor spilled drinks in the gift shop. I asked to speak to manager and they just continued to stand around and do nothing. I waited an hour and a half to speak to a manager and they were no help at all so rude and very disrespectful.

cold food, dry, slow service, dirty bathroom, flat soda. just not good all around. eat at a different location or better yet different restaurant. yuck.

pretty sure i saw a roach too…

Atmosphere: 1

Food: 1

Service: 1

Seems like they treat the staff poorly and they all seem very unhappy. When I worked at Cracker Barrel, it was a much happier environment. Last two times food took forever and was not good.

Atmosphere: 1

Food: 1

Service: 1

Food quality was terrible. Cleanliness was sub par at best.

Atmosphere: 2

Food: 1

Service: 1

Poor food quality

Ordered online. Most of what I ordered online they were out of. They have to find a way to sync items no longer available. Instead of calling and asking if I wanted anything else I had to wait another 45 min after my pick up time. Pointless to order ahead for pickup.

Service: 1

You usually get fresh , good food. I ate there late and it wasn’t as good.

Rude waiter and super loud

Atmosphere: 2

Food: 5

Service: 1

We always stop at this location on our way back from Florida, and we’ve always had the best service. This time we had another couple with us. We got seated right away and our server came right away to take our drink order. We ordered trout, breakfast, chicken tenders and meatloaf. The restaurant was not busy at all, but our food took almost 45 minutes to arrive. When the runner brought it out, she casually mentions that they were out of meatloaf, so three of us had our food, one had nothing. No one came to tell us right away there was no meatloaf. The runner said they were out all day. Our waiter came and said, “I didn’t know we were out of meatloaf.” So my friend had to sit there while we all ate and she waited for another meal. My husband’s Grandma’s Breakfast looked awful! There was maybe one egg scrambled, the two pieces of ham were really small and overcooked. He ordered pancakes but it came with no syrup. Our other friend ordered the chicken tenders meal with French fries. When ordered, he asked for honey mustard. Our server said he told the cook he needed an order of fries and the cook just looked at him and turned away. I asked for tarter sauce for my fish, catsup for the fries and syrup. We had to ask TWICE, our server kept forgetting. I also asked for the biscuits that were supposed to come with our meals and never brought to us. If this young man was a new server, he needs more training. When we went to pay, I asked the cashier for a receipt. She just shrugged her shoulders and said they were out of paper. To say the least, this was a very disappointing meal after a long day on the road.

Atmosphere: 4

Food: 1

Service: 1

Recommended dishes: Gift Shop