Dairy Queen Grill & Chill
530 TN-76, White House
(615) 559-5004
Recent Reviews
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Come here every so often and it’s okay, but Lily was working tonight and made the experience 10/10. She deserves the recognition (and a raise)
Atmosphere: 5
Food: 4
Service: 5
Very disappointed at the quality and amount of food vs what is shown on the menu. I always expect actual food to differ from the way it looks on the menu but this is just nowhere near what it should be. 6 of the tenders I got barely make 2 from the picture on the DQ menu.
Atmosphere: 1
Food: 1
Service: 1
Highly inconsistent and extremely rude staff
Atmosphere: 1
Food: 3
Service: 1
I’ll start with the fact that I have been in the restaurant industry for almost a decade. Both experiences I’ve had at this Dairy Queen have been nothing short of terrible. The first experience I had, I was ordering for me and my family (5people) everything was going good until I got to the window and he told me that I needed to come inside if I was going to order that much food. It was 5 meals. I’ve never been told in a DRIVE THRU that I have to come inside at any FAST FOOD restaurant. Not to mention his tone was very disheartening. Today we got drinks from there but one was modified a certain way to which chris said he couldn’t do so we told him we get it that way every time(which is true) so he overfilled it causing to spill all inside of my car. Thankfully I have never encountered a manager like this at any restaurant I have ever worked because they probably would’ve been fired. It’s not surprising he’s only been at this location for 6 months he probably got fired from his last job.
Atmosphere: 1
Food: 1
Service: 1
Its time to give up on this fast food service. They are constantly out of ice cream, food, and containers to serve items. The management should really be re-trained, put on a probation period, evaluated and let go if they cant improve.
Atmosphere: 1
Food: 1
Service: 1
Nice staff. Good food. Relaxing atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
I've been going to this dairy queen for over 7 years. I've never had a bad experience here.
Atmosphere: 5
Food: 5
Service: 5
Can't beat a DQ blizzard!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reese's Peanut Butter Cup Blizzard Treat
very dirty in the back seen lots of cups on the floor and they gave me a lot of attitude and the lady n chill gave me the finger for no reason.
Food is always fresh and hot. But the real treats are the ice cream creations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reese's Peanut Butter Cup Blizzard Treat, Hot Caramel Sundae, Chicken Strips, Side of Onion Rings, Cheeseburger, Wild Alaskan Fish Sandwich Combo
Restaurantji Recommends
The long haired gentleman was really nice and friendly, brought our food to us and checked in with us.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hot Caramel Sundae, Cheeseburger
I decided to go and get a sauced and tossed tenders box. Once I got home I noticed they gave me a a regular tenders box. I called up to the store and spoke to a manager and asked her if my husband could come back to get it fixed. Once he arrived they started to close up. An employee seen him at the window and instead of asking what he needed he tapped on the window at the hours of operation. He sat there a few minutes and someone finally came to the window and he told them situation and explained what had been said. They proceeded to tell him to just come back in the morning since they already cleaned. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
The best experience! Noah was AWESOME! Go vols ?
We went today(September 15th)to get some food from the drive through and sat there for a while with no greeting from whoever was doing the drive through orders, nobody in line, or at window and not a word had been said to us to the point we questioned whether it was open and openly discussed it. After we said something out loud somebody finally greeted us with an additude, besides that the food was correct and tasted good but the workers are a tad rude and could use some more training.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheeseburger
I took my daughters to this location today. My daughters know an employee that works at this location and my daughter (6years old) asked for that employee and the lady at the register stated “ they aren’t here” and of course being a child asks “ where is she” and the lady responded with “I’m not sure I have bigger fish to fry” (in a sparky attitude). We ordered ice cream and while waiting the same employee made a comment while making my daughter’s strawberry Sunday and stated “well this kid is gonna make a mess”. (Not noticing we were standing close by) Then walked around the counter and handed the ice cream. This employee ruined the daddy daughter ice cream experience for us with her disgusting attitude. I’m not sure if the establishment was understaffed or if this employee was having a bad day but this was not the experience myself and my daughters were expecting.
Atmosphere: 5
Food: 5
Service: 1
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