McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
1515 North Hwy 41A, Winchester
(931) 967-2892
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McDonald's Reviews
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No issues all the times I been there at the morning, but today June 22 2024 at about 8:00 P.M. I made a curbside order and got it wrong, missing fries and all of my dips, the lady was friendly tho, but my order was wrong🥹💔
PSA I was told that McDonald's has the right to double and triple charge your cards when you use the Kiosk. No wonder they insist on you using it. I called and I was told "Sometimes "PENDING" Charges will go on there, u have to wait 5 to 7 business days, then after that they can see about getting you, your money back". The account is now in the hole, and has overdraft charges because McDonald's feels it has a " right" to my money more than I do. There is no such thing as " Pending"...read full review
reasonable prices and reasonable speed and service
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's offers good food, with exceptional customer service provided by employees. However, there have been significant issues with the drive-through speaker and pick-up window. Customers have found the drive-thru confusing, with cars often lining up in a way that creates difficulty for others trying to get out. There are multiple parking spaces available that could be used for drive-thru orders, making it more convenient for everyone.
Additionally, customers should be aware that using the kiosk may result in double or triple charges to their card. The restaurant has stated that these are "pending" charges and will be resolved within 5-7 business days. Some recent customers noted that their food was served hot and correct, which is a pleasant surprise. However, the restaurant has been experiencing staffing issues, with fewer employees available to handle orders. While some food items, like burgers, have been praised for their taste, the overall dining experience could be improved, as the place appears dated and in need of fresh paint and updated booths.